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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,840
shipping
28,804
quality
29,364
This company responds to reviews on average within 1 day

Instant Feedback

531,081 reviews

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Ohio
1 review
0 helpful votes
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Great help
December 21, 2024
Updated review

Excellent service, great help, always the best place to order tires.

Date of experience: December 11, 2024

I wish it was a little easier to put together a custom...
September 7, 2024
Previous review

I wish it was a little easier to put together a custom setup. The site trying to force a vehicle or a fitment didn't make it easy. All in all it wasn't that hard but it could be easier.

Date of experience: August 28, 2024
Texas
1 review
0 helpful votes
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Great place for tires!
December 21, 2024

I've used the Tire Rack a few times and have had great experiences.

Date of experience: December 11, 2024
Washington
1 review
0 helpful votes
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Gret tires at great grices
December 21, 2024

Regardless of the installer, I always shop Tire Rack first to get the best deals on tires.

Date of experience: December 11, 2024
Nevada
1 review
0 helpful votes
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Easy peasy
December 21, 2024

Search find select and pay easy as 1,2,3 so if you're in need of tires just use tire rack

Date of experience: December 11, 2024
Oklahoma
1 review
0 helpful votes
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So easy
December 21, 2024

Wonderful experience simple strait forward even help find the original tire

Date of experience: December 18, 2024
New Jersey
1 review
0 helpful votes
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Great Service and fast delivery
December 21, 2024
Updated review

This is my second time ordering from Tire Rack, and while the product and service from Tire Rack itself have been great, my first experience with one of their recommended installers, Mr. Tire in Brick, NJ, was terrible. When I arrived, they tried to charge me more for installation than the price listed on Tire Rack's website and refused to honor a 10% off coupon for an oil change they had advertised.

When I told the staff I would just take the tires with me instead, the manager refused to release them. Frustrated, I left the tires there and walked away from the situation.

Afterward, I called Tire Rack's customer service line and spoke with Megan. She was fantastic—very empathetic and professional. Megan apologized for my experience, offered to ship the tires to another location, or start the return process immediately. I decided to return the tires, and the return was processed with zero hassle, completed in less than a day. I asked Megan if reordering the same tires later would be a problem or if I'd be charged for the return. She reassured me it wouldn't be an issue and truly listened to my story. Her customer service was top-notch, and I felt heard and valued.

Now I've just completed my reorder through Tire Rack's website. The process was seamless—it remembered my car and helped me find the same tires I ordered before. I've shipped them to a different installer this time, and they should arrive in two days. So far, so good!

Thanks to Tire Rack for standing behind your customers and making the process easy when things didn't go as planned. Highly recommend the company—just be careful about which installer you choose.

Date of experience: December 11, 2024

Really like the website and the recommendations
December 15, 2024
Previous review

Really like the website and the recommendations. Well done.

Date of experience: December 5, 2024
Missouri
1 review
0 helpful votes
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Now if your warranty claims was that easy. I need help as I keep getting kicked out of the platform. Then you said email photos/receipts/etc. And then you said you couldn't read them and I'd have to use the platform. Again. UGH.2 outstanding claims. Both tires bulged. One blew out and our son is in LA so not safe.

Date of experience: December 11, 2024
New York
1 review
0 helpful votes
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Satisfied
December 21, 2024

Selection was more limited than usual but still got a good deal on what was available

Date of experience: December 11, 2024
California
1 review
0 helpful votes
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Simply easy
December 21, 2024

Leads you through the whole process. Allows the purchaser to make thier own decision on what they need and want.

Date of experience: December 18, 2024
Washington
3 reviews
0 helpful votes
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Having bought tires from here before has better pricing then local shops in Alaska and delivered right to our front door.

Date of experience: December 11, 2024
North Carolina
1 review
0 helpful votes
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Only 50 more characters to complete my review! Only 11 more characters to complete my review!

Date of experience: December 11, 2024
Virginia
1 review
0 helpful votes
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Outstanding
December 21, 2024

Had wheels I wanted. Shipped quickly to Discount Tire and we're installed next day.

Date of experience: December 17, 2024
Virginia
1 review
0 helpful votes
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Best way to buy new tires!
December 21, 2024

Tire Rack is the best way to buy new tires. Dozens of tires in stock for my make and model and at a very competitive - if not the best - price. Choose from your preferred local installation partner and TR will send the tires straight to them. Couldn't be easier.

As a bonus, every purchase includes free, 2-year road hazard at FULL REPLACEMENT VALUE - not prorated. And I'm glad I had it. I bought new tires for my car at the end of August less than 4 months later I run over a nail and it can't be repaired. No problem! Just file a claim and provide the required paperwork and the check's in the mail!

Date of experience: December 11, 2024
New Jersey
1 review
0 helpful votes
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Return customer
December 21, 2024
Updated review

Only way to buy tires. Great solution and service and all online.

Date of experience: December 11, 2024

Steve, my advisor, was very helpful
December 16, 2024
Previous review

Helped me pick tires and pointed me to tire rack reviews and videos.

Date of experience: December 6, 2024
Wisconsin
1 review
0 helpful votes
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Great experience
December 21, 2024

Have purchased winter wheel and tire packages, single tire and wheel replacements after accident, tires to be delivered to local shop - always good.

Date of experience: December 11, 2024
Virginia
1 review
0 helpful votes
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Very reliable
December 21, 2024

I have not had any problem with my purchase. I am very happy with my new tires.

Date of experience: December 11, 2024
New York
1 review
0 helpful votes
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Good Availabilty and Good Price
December 21, 2024

Tire Rack usually has what I need in stock and a fair price on it.

Date of experience: December 11, 2024
New Jersey
1 review
0 helpful votes
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Excellent Service
December 21, 2024

Shipping is always fast. Inventory is highly available compared to other sites

Date of experience: December 11, 2024
Virginia
1 review
0 helpful votes
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Been a customer for years
December 21, 2024

I have been a customer for years with Tire Rack, having bought tires, brakes, suspension equipment, etc. for multiple vehicles. Always solid service and good quality products with good information available to help make a good decision.

Date of experience: December 11, 2024
Georgia
1 review
0 helpful votes
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Easy Transaction
December 21, 2024

Great prices and easy transaction. Highly recommended all around.

Date of experience: December 11, 2024