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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Your old website was more user friendly. This new one is nudging you to use one of your installers. I did that once and did not have a good experience.
I purchased 3 sets of winter tires and wheels from tire rack in the past 10 years. Each set was delivered to my door in less than 24 hrs and ready to be installed. Money well spent
The website stated there was 5 tires of the one I was ordering in stock so naturally I ordered 4. In the confirmation email, it then stated I ordered 4 of them when their availability was out of stock. This was inexcusable considering winter snow is here and my wife is driving on low tread tires. I now needed to order different tires that are above budget and push back the installation date further because of this "minor error".
Thanks for letting us know about your order issue, Robert. We understand how frustrating this must be, and will have reviewed.
Tire rack website is extremely user friendly, great products at great prices!
Very informative from manufacturer info to customer reviews.
Always a pleasure ordering from tire tack! Thank you for making my experience easy.
I spent a lot of time reviewing each type of tire available for my 4Runner. The buyer reviews and the Tire Rack reviews were very helpful in determining which tires I should buy for my needs.
I love the in-house reviews. Very comprehensive. Also love the ability to compare, with all of the pertinent details.
Didn't think tires were still covered by Tire Rack 2 year warranty. To my amazement, it was. The phone call to customer service was worth it. I'm a Tire Rack customer for life. Great Job!
It's nice to be able to review all of the tires available and see pricing. I'm able to get exactly the tire I want, not the tire the tire stores want to sell me.
Went on line. Found what I wanted for my car and their system for finding the right tires is accurate. I chose "original." Easy
I've purchased a few times with Tire Rack and this time it wasn't just to buy tires. I was buying and researching Rims for a car-upgrade. They were seamlessly able to answer all of my questions (tire size, rim size, width, offset, etc) and they made sure everything I was buying was right for the car and the tires. Plus at the last minute I had to go one size up on the rims. Customer service was able to quickly work with me to modify my order in time before shipping. Great service all around!
I have purchased tires from the tire rack for over 20 years. Maybe 30 or more... I appreciate the testing particularly to identify the best tire for the best price. Keep up the good work.
Kept trying to place order. I suspect it was because it turned out Tire Rack did not have the correct tire size in stock. Why couldn't someone tell me that?
Thank you for contacting us, John. We understand how frustrating unexpected website issues can be and hoping the rest of the order goes smoother.
I have ordered from Tire Rack in the past and have been very satisfied with the ordering, delivery and product quality. This time though I did have an issue ordering through your website that locked up on me for 6 days and I was unable to place this order. Others tried to order for me and website locked up on them also. Old news now and order went through and I persisted
Website is so easy and helps you find what you need. If not you can call and they answer the phone quickly. Made my experience so peaceful!
Website is so user friendly and easy to use
I have purchased quite a few sets of tires from Tire Rack and have been always satisfied with the product. I can't believe I ordered tires on Black Friday and they showed up on Sunday. Great company!
Always use Tire Rack for purchasing. Great company to do business with.
I've been ordering with Tire Rack for 20 years now for several different cars. I love how I can compare the ratings of the different aspects of the tires such as wet/dry/snow traction, tread depth, mileage warranty etc. all important information when purchasing a tire for the specific environment or type of vehicle you need them for. And I've never been able to find a better deal on the same exact tires at local tire shops, who will normally try to talk you into other crappy brands because they get a kickback. I have yet to purchase a tire from tire rack I wasn't happy with after doing my research. They were exactly what I was expecting, or sometimes more!
Tire rack always has good prices and gives you detailed information about what your buying so that you can be an informed consumer. Quick and easy!
I have a bad day my tire get a hole in the spot you n ed to buy new tire and tire rack customer service help me through the process thank you tire rack
I buy the same brand because it's what I thrust an I never be disappointed
Went through the selection process again, picked my tires, and they were delivered to my shop the next day. Been driving on them for a week. And they are perfect.
I have purchased at least 2 sets of tires in the past, had them shipped to my mechanic who installed them. We've been completely satisfied.
Awesomeawesomeawesomeawesomeawesomeawesome
I have been purchasing tires from Tire Rack since 2007. Over almost two decades I have always been happy with the recommendations, prices, and service.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to [email protected]?