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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,825
shipping
28,789
quality
29,349
This company responds to reviews on average within 1 day

Instant Feedback

530,884 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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New website
December 14, 2025

Your old website was more user friendly. This new one is nudging you to use one of your installers. I did that once and did not have a good experience.

Date of experience: December 4, 2025
Elise B. — TireRack Rep
5 months ago

We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to [email protected]?

Ohio
1 review
0 helpful votes
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Tire Rack Rocks!
December 14, 2025

I purchased 3 sets of winter tires and wheels from tire rack in the past 10 years. Each set was delivered to my door in less than 24 hrs and ready to be installed. Money well spent

Date of experience: December 4, 2025
Illinois
1 review
0 helpful votes
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Ordering Out of Stock Tires
December 14, 2025

The website stated there was 5 tires of the one I was ordering in stock so naturally I ordered 4. In the confirmation email, it then stated I ordered 4 of them when their availability was out of stock. This was inexcusable considering winter snow is here and my wife is driving on low tread tires. I now needed to order different tires that are above budget and push back the installation date further because of this "minor error".

Date of experience: December 4, 2025
Elise B. — TireRack Rep
5 months ago

Thanks for letting us know about your order issue, Robert. We understand how frustrating this must be, and will have reviewed.

North Dakota
1 review
0 helpful votes
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Excellent service!
December 14, 2025
Updated review

Tire rack website is extremely user friendly, great products at great prices!
Very informative from manufacturer info to customer reviews.

Date of experience: November 28, 2025

Fair pricing! Easy purchasing! Excellent products!
December 8, 2025
Previous review

Always a pleasure ordering from tire tack! Thank you for making my experience easy.

Date of experience: November 26, 2022
Washington
1 review
0 helpful votes
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Easy tire research and order
December 14, 2025
Updated review

I spent a lot of time reviewing each type of tire available for my 4Runner. The buyer reviews and the Tire Rack reviews were very helpful in determining which tires I should buy for my needs.

Date of experience: December 4, 2025

I love the in-house reviews
December 5, 2025
Previous review

I love the in-house reviews. Very comprehensive. Also love the ability to compare, with all of the pertinent details.

Date of experience: November 25, 2025
New York
1 review
0 helpful votes
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Outstanding Service
December 14, 2025

Didn't think tires were still covered by Tire Rack 2 year warranty. To my amazement, it was. The phone call to customer service was worth it. I'm a Tire Rack customer for life. Great Job!

Date of experience: December 4, 2025
Michigan
1 review
0 helpful votes
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Good program
December 14, 2025

It's nice to be able to review all of the tires available and see pricing. I'm able to get exactly the tire I want, not the tire the tire stores want to sell me.

Date of experience: December 4, 2025
New York
1 review
0 helpful votes
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They made it SO easy!
December 14, 2025

Went on line. Found what I wanted for my car and their system for finding the right tires is accurate. I chose "original." Easy

Date of experience: December 4, 2025
Ohio
1 review
0 helpful votes
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I've purchased a few times with Tire Rack and this time it wasn't just to buy tires. I was buying and researching Rims for a car-upgrade. They were seamlessly able to answer all of my questions (tire size, rim size, width, offset, etc) and they made sure everything I was buying was right for the car and the tires. Plus at the last minute I had to go one size up on the rims. Customer service was able to quickly work with me to modify my order in time before shipping. Great service all around!

Date of experience: December 1, 2025
Illinois
1 review
0 helpful votes
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Great source for tires
December 14, 2025

I have purchased tires from the tire rack for over 20 years. Maybe 30 or more... I appreciate the testing particularly to identify the best tire for the best price. Keep up the good work.

Date of experience: December 3, 2025
Maryland
1 review
0 helpful votes
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Site wouldn't take my order
December 14, 2025

Kept trying to place order. I suspect it was because it turned out Tire Rack did not have the correct tire size in stock. Why couldn't someone tell me that?

Date of experience: December 4, 2025
Elise B. — TireRack Rep
5 months ago

Thank you for contacting us, John. We understand how frustrating unexpected website issues can be and hoping the rest of the order goes smoother.

Pennsylvania
1 review
0 helpful votes
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I have ordered from Tire Rack in the past and have been very satisfied with the ordering, delivery and product quality. This time though I did have an issue ordering through your website that locked up on me for 6 days and I was unable to place this order. Others tried to order for me and website locked up on them also. Old news now and order went through and I persisted

Date of experience: December 4, 2025
Illinois
1 review
0 helpful votes
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Great website and great friendly people working there
December 14, 2025
Updated review

Website is so easy and helps you find what you need. If not you can call and they answer the phone quickly. Made my experience so peaceful!

Date of experience: December 1, 2025

Website is so user friendly and easy to use
December 11, 2025
Previous review

Website is so user friendly and easy to use

Date of experience: December 1, 2025
Florida
1 review
0 helpful votes
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Fastest shipping ever!
December 14, 2025
Updated review

I have purchased quite a few sets of tires from Tire Rack and have been always satisfied with the product. I can't believe I ordered tires on Black Friday and they showed up on Sunday. Great company!

Date of experience: December 4, 2025

Great company
December 8, 2025
Previous review

Always use Tire Rack for purchasing. Great company to do business with.

Date of experience: November 28, 2025
Maryland
1 review
0 helpful votes
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Fast, Easy and Accurate
December 14, 2025

I've been ordering with Tire Rack for 20 years now for several different cars. I love how I can compare the ratings of the different aspects of the tires such as wet/dry/snow traction, tread depth, mileage warranty etc. all important information when purchasing a tire for the specific environment or type of vehicle you need them for. And I've never been able to find a better deal on the same exact tires at local tire shops, who will normally try to talk you into other crappy brands because they get a kickback. I have yet to purchase a tire from tire rack I wasn't happy with after doing my research. They were exactly what I was expecting, or sometimes more!

Date of experience: December 4, 2025
New York
1 review
0 helpful votes
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Easy transaction
December 14, 2025

Tire rack always has good prices and gives you detailed information about what your buying so that you can be an informed consumer. Quick and easy!

Date of experience: December 4, 2025
New York
1 review
0 helpful votes
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Replace tire warranty
December 14, 2025
Updated review

I have a bad day my tire get a hole in the spot you n ed to buy new tire and tire rack customer service help me through the process thank you tire rack

Date of experience: December 3, 2025

Excellent
March 5, 2025
Previous review

I buy the same brand because it's what I thrust an I never be disappointed

Date of experience: March 4, 2025
Ohio
1 review
0 helpful votes
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Latest Tire Rack purchase.
December 14, 2025
Updated review

Went through the selection process again, picked my tires, and they were delivered to my shop the next day. Been driving on them for a week. And they are perfect.

Date of experience: December 4, 2025

I have purchased at least 2 sets of tires in the past, had them shipped to my mechanic who installed them. We've been completely satisfied.

Date of experience: April 24, 2020
California
1 review
0 helpful votes
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Awesome
December 14, 2025

Awesomeawesomeawesomeawesomeawesomeawesome

Date of experience: December 3, 2025
Oregon
1 review
0 helpful votes
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Always happy
December 14, 2025

I have been purchasing tires from Tire Rack since 2007. Over almost two decades I have always been happy with the recommendations, prices, and service.

Date of experience: December 3, 2025