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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great, the delivery came a lot faster than expected thank you
Was a good experience, saved me tons of money. Thank you for this service.
Please fix the problem of when we order ST tires you don't have to add the year, make and model being that TRAILERS are NOT a vehicle.
Any time I have has an issue with my tires or warranties, they have solved them to my satisfaction in minutes. Get the free road hazard protection! It is well worth it.
Great service last time. No hassle. Still have the tires on my other car.
Extensive collection of tires and organized database to help find the tire that meets my needs and price point.
Super easy to find the tires your looking for, just put in the model of your car you can even look up the specific tire size and it shows all the options for that size, which is what I did to get my new tires for my car
Quick delivery and excellent support/tracking of the order.
Always on time and delivered to exact location. Honors warranty and is always courteous. Great recommendations.
Submitted a claim for the road hazard warranty. Easy claim submission. Purchasing identical replacement to complete claim. Thank you Tire Rack!
Tires, wheels, shocks, windshield wipers, along with helpful advice.
Shipped super fast and decent prices. The only place that I buy new tires is Tirerack.com
Easy website for researching the best tires. Convenient delivery to my local shop. Road Hazzard off came in handy with my old car. Customer for life unless you guys mess around!
Ordered 4 tires and 3 had excessive road force (I didn't know about that until this experience) and they sent 3 replacement tires after about 30 days of driving with the issue. Still had a bit of road force issue, but much better. No additional cost to me except the additional mounting and balancing cost.
Easy and convenient with reasonable options and prices! Second time using and will use it again
The tires i purchased came in at a good price and fit as good as the description states
Tire Rack has always been my go-to for unbiased reviews and recommendations. It's worked well for us when we have to purchase tires.
Love the tire options and great prices, I am very very pleased
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

