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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,838
shipping
28,802
quality
29,362
This company responds to reviews on average within 1 day

Instant Feedback

531,064 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Always the best options.
December 22, 2024

Great, the delivery came a lot faster than expected thank you

Date of experience: December 12, 2024
Puerto Rico
1 review
0 helpful votes
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Excellent
December 22, 2024

Very good, good price, fast shipping, excellent quality...

Date of experience: December 12, 2024
Utah
2 reviews
1 helpful vote
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Your website here needs work.
December 22, 2024
Updated review

Was a good experience, saved me tons of money. Thank you for this service.

Date of experience: December 12, 2024

Please fix the problem of when we order ST tires you...
May 30, 2024
Previous review

Please fix the problem of when we order ST tires you don't have to add the year, make and model being that TRAILERS are NOT a vehicle.

Date of experience: May 20, 2024
Pennsylvania
1 review
0 helpful votes
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Awesome company! Easy to work with!
December 22, 2024

Any time I have has an issue with my tires or warranties, they have solved them to my satisfaction in minutes. Get the free road hazard protection! It is well worth it.

Date of experience: December 12, 2024
Louisiana
1 review
0 helpful votes
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Good
December 22, 2024

Easy to order on tire rack. Great sale prices if you look in the right place.

Date of experience: December 12, 2024
Louisiana
1 review
0 helpful votes
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Tim
December 22, 2024

So far so good. Fast delivery and carry a large inventory. I look forward to getting my tires.

Date of experience: December 12, 2024
District of Columbia
1 review
0 helpful votes
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Great last time
December 22, 2024

Great service last time. No hassle. Still have the tires on my other car.

Date of experience: December 12, 2024
California
1 review
0 helpful votes
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Makes Finding Tires Easy
December 22, 2024

Extensive collection of tires and organized database to help find the tire that meets my needs and price point.

Date of experience: December 12, 2024
Texas
1 review
0 helpful votes
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Tires work wonderful now
December 22, 2024

Super easy to find the tires your looking for, just put in the model of your car you can even look up the specific tire size and it shows all the options for that size, which is what I did to get my new tires for my car

Date of experience: December 11, 2024
Michigan
1 review
0 helpful votes
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Quick delivery and excellent support/tracking of the order.

Date of experience: December 31, 2024
California
1 review
0 helpful votes
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Always on time and delivered to exact location. Honors warranty and is always courteous. Great recommendations.

Date of experience: December 11, 2024
California
1 review
0 helpful votes
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Awesome as usual.
December 22, 2024
Updated review

Submitted a claim for the road hazard warranty. Easy claim submission. Purchasing identical replacement to complete claim. Thank you Tire Rack!

Date of experience: December 11, 2024

Clear and easy to place order
March 22, 2024
Previous review

Clear and easy to place order.

Date of experience: March 11, 2024
California
1 review
0 helpful votes
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Why buy tires anywhere else?
December 22, 2024

Tires, wheels, shocks, windshield wipers, along with helpful advice.

Date of experience: December 11, 2024
Wisconsin
1 review
0 helpful votes
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Fast shipping
December 22, 2024
Updated review

Shipped super fast and decent prices. The only place that I buy new tires is Tirerack.com

Date of experience: December 11, 2024

Seems decent
October 7, 2024
Previous review

Seems decent

Date of experience: September 27, 2024
New York
1 review
0 helpful votes
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Great Services
December 22, 2024

Easy website for researching the best tires. Convenient delivery to my local shop. Road Hazzard off came in handy with my old car. Customer for life unless you guys mess around!

Date of experience: December 11, 2024
Wisconsin
1 review
0 helpful votes
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Took care of an issue professionally.
December 22, 2024

Ordered 4 tires and 3 had excessive road force (I didn't know about that until this experience) and they sent 3 replacement tires after about 30 days of driving with the issue. Still had a bit of road force issue, but much better. No additional cost to me except the additional mounting and balancing cost.

Date of experience: December 11, 2024
Pennsylvania
1 review
0 helpful votes
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Tires
December 22, 2024

Easy and convenient with reasonable options and prices! Second time using and will use it again

Date of experience: December 11, 2024
Mississippi
1 review
0 helpful votes
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Very easy to navigate
December 22, 2024

The tires i purchased came in at a good price and fit as good as the description states

Date of experience: December 11, 2024
Idaho
1 review
0 helpful votes
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Great testing reviews video
December 22, 2024

Tire Rack has always been my go-to for unbiased reviews and recommendations. It's worked well for us when we have to purchase tires.

Date of experience: December 11, 2024
Louisiana
1 review
0 helpful votes
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Great Value and Options
December 22, 2024

Love the tire options and great prices, I am very very pleased

Date of experience: December 11, 2024