Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,849
shipping
28,813
quality
29,373
This company responds to reviews on average within 1 day

Instant Feedback

531,173 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow victor W.
Unfollow victor W.
Share Review
Report Review

A simple, no wait phone call, led to clear and easy step by step directions.
The online experience was seamless.

Date of experience: December 14, 2024
Washington
1 review
0 helpful votes
Follow William N.
Unfollow William N.
Share Review
Report Review

Best tire shopping
December 24, 2024

All my purchases have been so easy and fast shipping. Love tirerack.com

Date of experience: December 14, 2024
Colorado
1 review
0 helpful votes
Follow Brent W.
Unfollow Brent W.
Share Review
Report Review

Easy to use
December 24, 2024

Excellent. Tires arrived fast. Tires were in great condition.

Date of experience: December 14, 2024
Massachusetts
1 review
0 helpful votes
Follow Scott O.
Unfollow Scott O.
Share Review
Report Review

Tire Rack always delivers
December 24, 2024

I've always had a good experience and save money in the process.

Date of experience: December 14, 2024
Maine
1 review
0 helpful votes
Follow Brian C.
Unfollow Brian C.
Share Review
Report Review

Never get 'tired' ordering w/ you guys
December 24, 2024

Well designed website, fast shipping, competitive prices. And you guys carry specialty tires that are hard to find elsewhere. Keep up the good work folks!

Date of experience: December 14, 2024
Arizona
1 review
0 helpful votes
Follow Raymond A.
Unfollow Raymond A.
Share Review
Report Review

Easy
December 24, 2024

Fast and easy, cheap. Will shop here again. Free shipping as well

Date of experience: December 14, 2024
Massachusetts
1 review
0 helpful votes
Follow Kevin B.
Unfollow Kevin B.
Share Review
Report Review

Excellent with two previous orders of 4 Michelin CrossClimate2's each order EXCEPT one tire on one order had a badly scuffed sidewall. I called customer service requesting a replacement tire but I never heard back nor did I receive a replacement tire.

Date of experience: December 14, 2024
Connecticut
1 review
0 helpful votes
Follow Brad N.
Unfollow Brad N.
Share Review
Report Review

Helpful information and good value all in one place. Tires were exactly as advertised.

Date of experience: December 14, 2024
Virginia
1 review
0 helpful votes
Follow Mark D.
Unfollow Mark D.
Share Review
Report Review

Having domestic operators, even on evenings/weekends is helpful

Date of experience: December 14, 2024
Michigan
1 review
0 helpful votes
Follow Braden Y.
Unfollow Braden Y.
Share Review
Report Review

Returning customer
December 24, 2024
Updated review

Very pleased with price and availability. Can save some money on the tires and have them shipped to your installer of choice.

Date of experience: December 14, 2024

Very easy to use found the tires I wanted
December 22, 2024
Previous review

Very easy to use found the tires I wanted.

Date of experience: December 12, 2024
New York
1 review
0 helpful votes
Follow Henry U.
Unfollow Henry U.
Share Review
Report Review

Last purchased from Tire Rack in 2018 (and 2012) and it's been a while. Always the first & often last stop to compare and shop, then buy tires from. Fast shipping & delivery, promptly and fair, competitive and good pricing to match needs... and excellent with variety of choices. Thank.

Date of experience: December 14, 2024
California
1 review
0 helpful votes
Follow Rob G.
Unfollow Rob G.
Share Review
Report Review

Easy process
December 24, 2024

Great and easy existence - wide variety of tire to choose from

Date of experience: December 14, 2024
California
1 review
0 helpful votes
Follow RIchard J.
Unfollow RIchard J.
Share Review
Report Review

Tire Purchase Experience
December 24, 2024

I've purchased tires from Tire Rack before, and the experience was excellent. The website made it easy to find the right tires with detailed specifications, performance reviews, and helpful comparison tools. Shipping was fast, and the option to choose a local installer added to the convenience. The pricing was competitive, and everything was straightforward from start to finish. I highly recommend Tire Rack for their reliable service and professionalism.

Date of experience: December 14, 2024
Georgia
1 review
0 helpful votes
Follow Adnan A.
Unfollow Adnan A.
Share Review
Report Review

Great company
December 24, 2024

Amazing service throughout the decades both in sales & warranty service

Date of experience: December 14, 2024
New Jersey
1 review
0 helpful votes
Follow joseph U.
Unfollow joseph U.
Share Review
Report Review

Easy
December 24, 2024

So easy to use this site and best prices. It's also very easy to find an installer

Date of experience: December 14, 2024
Ohio
1 review
0 helpful votes
Follow Steven E.
Unfollow Steven E.
Share Review
Report Review

Excellent service
December 24, 2024

Great service, the store Manager, Sean was an absolute rockstar💪🏼.
One tire was low on pressure after a day, I took it back and the issue was resolved.
Highly recommended

Date of experience: December 19, 2024
New York
1 review
0 helpful votes
Follow Jack T.
Unfollow Jack T.
Share Review
Report Review

Never had a bad experience after 15+ years and more then a dozen tires

Date of experience: December 14, 2024
Utah
1 review
0 helpful votes
Follow Benjamin B.
Unfollow Benjamin B.
Share Review
Report Review

My previous experiences with Tire Rack have been excellent.

Date of experience: December 14, 2024
Florida
1 review
0 helpful votes
Follow Barbara Z.
Unfollow Barbara Z.
Share Review
Report Review

Love tire rack!
December 24, 2024

Tire rack is amazing! I have purchased a few times now and all orders completed as expected at much better prices!

Date of experience: December 14, 2024
Colorado
2 reviews
0 helpful votes
Follow Steve B.
Unfollow Steve B.
Share Review
Report Review

Easy road hazard claim filing
December 24, 2024

Went online and followed prompts. Superb easy to do on my phone.

Date of experience: December 14, 2024