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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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A simple, no wait phone call, led to clear and easy step by step directions.
The online experience was seamless.
All my purchases have been so easy and fast shipping. Love tirerack.com
I've always had a good experience and save money in the process.
Well designed website, fast shipping, competitive prices. And you guys carry specialty tires that are hard to find elsewhere. Keep up the good work folks!
Fast and easy, cheap. Will shop here again. Free shipping as well
Excellent with two previous orders of 4 Michelin CrossClimate2's each order EXCEPT one tire on one order had a badly scuffed sidewall. I called customer service requesting a replacement tire but I never heard back nor did I receive a replacement tire.
Helpful information and good value all in one place. Tires were exactly as advertised.
Having domestic operators, even on evenings/weekends is helpful
Very pleased with price and availability. Can save some money on the tires and have them shipped to your installer of choice.
Very easy to use found the tires I wanted.
Last purchased from Tire Rack in 2018 (and 2012) and it's been a while. Always the first & often last stop to compare and shop, then buy tires from. Fast shipping & delivery, promptly and fair, competitive and good pricing to match needs... and excellent with variety of choices. Thank.
I've purchased tires from Tire Rack before, and the experience was excellent. The website made it easy to find the right tires with detailed specifications, performance reviews, and helpful comparison tools. Shipping was fast, and the option to choose a local installer added to the convenience. The pricing was competitive, and everything was straightforward from start to finish. I highly recommend Tire Rack for their reliable service and professionalism.
Amazing service throughout the decades both in sales & warranty service
Great service, the store Manager, Sean was an absolute rockstar💪🏼.
One tire was low on pressure after a day, I took it back and the issue was resolved.
Highly recommended
Never had a bad experience after 15+ years and more then a dozen tires
Tire rack is amazing! I have purchased a few times now and all orders completed as expected at much better prices!
Went online and followed prompts. Superb easy to do on my phone.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

