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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Second time ordering tires, first time ever purchasing rims. Having balanced and delivered is easy and cost effective.
All good so far, until I had to make this at least 10 characters, now not as happy as before. Review changed to 4 stars instead of 5 because of this. Should have just taken my review as was originally written. It's this enough characters for you?
Good quality, Road hazard policy is excellent. Price is good.
Good experience and I love the tires that is why I am buying them for my daughter.
Ordered and shipped with no delay. No hassle and they stand behind their products.
Tire Rack is my GO TO for tires. I have recommended it to several friends!
Back to buy another 2 tires for daughter's car. Last yr purchased 2
Great great great great great great great great great great great great great great
Great experience with previous purchases. Will continue to order here.
Great site, easy to find what I was looking for and great installation options.
I have ordered from Tire Rack for 15+ years. The shipping is always timely, tires mounted on rims come perfectly balanced and products are always as described. I trust the reviews they are always my go to for tires/wheels.
Love working with this company always quick and they always have everything i need
Ordering and scheduling installation was easy. Check in was easy 3 minutes before my appointment. Discount Tire said it would be ready in 45-60 minutes. Took an hour and 40 minutes.
They make it simple to shop, buy and schedule installation.
Your support technician, Cam, was very helpful and patient. Thank you.
At Tirerack there are lots of tire options, so I love the compare feature. Prices may be slightly higher than other online tire shops but the 2 year road hazard warranty is great.
I ordered tires, I got the tires I ordered. Every time I order tires, they send the tires I order.
Austin was so friendly and helpful, I was so very pleased with the ease and efficiency of using this site for wheels and tires for my vehicle!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

