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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,825
shipping
28,789
quality
29,349
This company responds to reviews on average within 1 day

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530,867 reviews

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New York
1 review
0 helpful votes
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Back again
January 10, 2025

Again...best price...great review options...comprehensive comparison page...well done TR

Date of experience: December 31, 2024
Georgia
1 review
0 helpful votes
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Great way to shop
January 10, 2025

Have ordered many times from Tirerack, always easy to use and good prices.

Date of experience: December 31, 2024
New York
1 review
0 helpful votes
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Easiest way to get tires
January 10, 2025

Gopt spme winter tires and performance tires for my car from here. They have never done me wrong in the ten years ive been getting tires from them

Date of experience: December 31, 2024
New York
1 review
0 helpful votes
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Contact center is competent and caring and located in the United States (Big Advantage). This shows that you care and respect your customers and want to keep them. Thank you for the service that you provide.

Date of experience: December 31, 2024

The website showing exact details on pricing with rebate...
December 19, 2024
Previous review

The website showing exact details on pricing with rebate is very good.
The representatives working in Presales department are extremely helpful.
The customer service department was extremely helpful.
Last and most important your contact center staff is located in the United States, and can understand everything I'm saying and they can understand me.

Date of experience: December 8, 2024
Florida
1 review
0 helpful votes
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Prices
January 10, 2025

Prices here have increased significantly in recent years.

Date of experience: December 31, 2024
District of Columbia
1 review
0 helpful votes
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Great Products
January 10, 2025

Great Service and on time delivery on my tires. Best prices also.

Date of experience: December 31, 2024
Colorado
1 review
0 helpful votes
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Easy to use, great quality
January 10, 2025

Easy to use, great quality, great price compared to local options

Date of experience: December 31, 2024
Pennsylvania
1 review
0 helpful votes
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Always a happy customer.
January 10, 2025

I have always had great service and the prices have always been fantastic.

Date of experience: December 31, 2024
New Jersey
1 review
0 helpful votes
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Ole Reliable
January 10, 2025

Tire rack provides the best information for you to make an informed tire decision.

Date of experience: December 31, 2024
Florida
1 review
0 helpful votes
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Always first rate
January 10, 2025

Lots of tire availability; quick service; good recommendations

Date of experience: December 31, 2024
Massachusetts
1 review
0 helpful votes
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Have bought many tire sets and wheel & tire sets from Tire Rack, all have been great purchases and experiences, and the installers I've selected have been great also.

Date of experience: December 31, 2024

Found several good choices for my vehicle & a very...
May 7, 2024
Previous review

Found several good choices for my vehicle & a very straightforward checkout & set-up for an installer in my area.

Date of experience: April 24, 2024
New Jersey
1 review
0 helpful votes
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Exceptional Service
January 10, 2025

The ordering process with Tire Rack is always painless and the tires show up well packaged and on time.

Date of experience: December 31, 2024
Indiana
1 review
0 helpful votes
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THIS IS THE THIRD TIME I'VE PURCHASED TIRES FROM TIRE RACK AND I'M SATISFIED WITH PRODUCT AND DELIVERY.

Date of experience: December 31, 2024
New York
1 review
0 helpful votes
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Good service
January 10, 2025

Always cheaper than other stores and faster delivery and delivery is on time

Date of experience: December 31, 2024
New York
2 reviews
0 helpful votes
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Love the selection and comparisons that go along with each tire. It helps making an educated choice.

Date of experience: December 31, 2024
California
1 review
0 helpful votes
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Great
January 10, 2025

Always have the tires I need in stock. Also all the video review on all the performance tires.

Date of experience: December 31, 2024
Kentucky
1 review
0 helpful votes
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Always good
January 10, 2025

I've order from them before and I'm back again. Ver y easy way to buy tires.

Date of experience: December 31, 2024
Massachusetts
1 review
0 helpful votes
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Tire rack is the best
January 10, 2025

Very easy to find the tire I want and very easy to check out, good price and also could financial it.

Date of experience: January 9, 2025
Mexico
1 review
0 helpful votes
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Always great service and value
January 10, 2025

Easy to buy from tire rack, excellent service, many options to pick from

Date of experience: December 30, 2024
California
1 review
0 helpful votes
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Claims take too long to address
January 10, 2025

Had a pervious claim take 1 month or longer to get compensation/ takes too long to get any updates on claims.

Date of experience: December 30, 2024