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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I like being able to see all options for the tires I need. I can make an informed decision based on brand, price and, most importantly, tread configuration.
I have placed many orders through tire rack over the years and never had any problems. Fast and reliable service everytime!
Easy and quick fast delivery always have what in looking for
Easy to use and great prices, I saved over $80 on a set of 2 tires for my Corvette!
$1400 for nice alloys and snows seems great to me. Im sure you lot have more time to test and research this stuff than I do.
I've ordered tires numerous times with tire rack. Great service. I had a warranty claim with my last set of tires. Promptly sent me a replace tire. Great place to buy tires at a Great Price.
Sam was awesome and gave me the information I needed and guided me through the process
I had an easy going experience and recommend tire rack and I would definitely recommend them
I've never had to fight so hard to give someone $1,000.00 before in my life!
Smooth ordering pickup process got me right to my needed product
Super easy ordering process. If you need customer support they are always available and extremely knowledgable.
Enjoyed corresponding with Steve on the live chat feature - helped clarified some questions that I had.
Very easy to find tires and wheels. Installer options are ok.
It's always a pleasure to utilize Tire Rack. Tire Rack allows me to compare tires and prices. Ensuring I get the best pricing and servicing for my hard earned money.
Easy and friendly website it was easy to find the tires i needes for my vehicle
Always a great experience with tirerack, websitenis easy and friendly for online orders
I wont be back... Same retail prices as Walmart... - - - - - - - - - - - - - -
Again...best price...great review options...comprehensive comparison page...well done TR
Have ordered many times from Tirerack, always easy to use and good prices.
Gopt spme winter tires and performance tires for my car from here. They have never done me wrong in the ten years ive been getting tires from them
Contact center is competent and caring and located in the United States (Big Advantage). This shows that you care and respect your customers and want to keep them. Thank you for the service that you provide.
The website showing exact details on pricing with rebate is very good.
The representatives working in Presales department are extremely helpful.
The customer service department was extremely helpful.
Last and most important your contact center staff is located in the United States, and can understand everything I'm saying and they can understand me.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused and a member of our team will be reaching out.