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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,825
shipping
28,789
quality
29,349
This company responds to reviews on average within 1 day

Instant Feedback

530,824 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Quick and easy shopping
January 10, 2025

I like being able to see all options for the tires I need. I can make an informed decision based on brand, price and, most importantly, tread configuration.

Date of experience: December 31, 2024
New York
1 review
0 helpful votes
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The best site to purchase tires!
January 10, 2025
Updated review

I have placed many orders through tire rack over the years and never had any problems. Fast and reliable service everytime!

Date of experience: December 31, 2024

Yaba daba doo!
July 22, 2024
Previous review

Yaba daba doo!

Date of experience: July 11, 2024
Wisconsin
1 review
0 helpful votes
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Tire
January 10, 2025

Easy and quick fast delivery always have what in looking for

Date of experience: December 31, 2024
Florida
1 review
0 helpful votes
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My new Run Flats
January 10, 2025

Easy to use and great prices, I saved over $80 on a set of 2 tires for my Corvette!

Date of experience: January 6, 2025
Pennsylvania
1 review
0 helpful votes
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Quick and easy price great
January 10, 2025

$1400 for nice alloys and snows seems great to me. Im sure you lot have more time to test and research this stuff than I do.

Date of experience: December 31, 2024
South Carolina
1 review
0 helpful votes
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Great Choice of Tires
January 10, 2025

I've ordered tires numerous times with tire rack. Great service. I had a warranty claim with my last set of tires. Promptly sent me a replace tire. Great place to buy tires at a Great Price.

Date of experience: December 31, 2024
South Carolina
1 review
0 helpful votes
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Good stuff
January 10, 2025

Sam was awesome and gave me the information I needed and guided me through the process

Date of experience: January 6, 2025
New Jersey
1 review
0 helpful votes
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Easy to use
January 10, 2025

I had an easy going experience and recommend tire rack and I would definitely recommend them

Date of experience: December 31, 2024
Washington
1 review
0 helpful votes
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Unnecessarily difficult
January 10, 2025

I've never had to fight so hard to give someone $1,000.00 before in my life!

Date of experience: December 31, 2024
Maryland
1 review
0 helpful votes
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Great Company and Process
January 10, 2025

Smooth ordering pickup process got me right to my needed product

Date of experience: December 31, 2024
Illinois
1 review
0 helpful votes
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Easy ordering experience
January 10, 2025

Super easy ordering process. If you need customer support they are always available and extremely knowledgable.

Date of experience: December 31, 2024
Pennsylvania
1 review
0 helpful votes
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Enjoyed corresponding with Steve on the live chat feature - helped clarified some questions that I had.

Date of experience: December 31, 2024
North Carolina
1 review
0 helpful votes
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User Friendly
January 10, 2025

Very easy to find tires and wheels. Installer options are ok.

Date of experience: December 31, 2024
Florida
1 review
0 helpful votes
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Great Service Always
January 10, 2025

It's always a pleasure to utilize Tire Rack. Tire Rack allows me to compare tires and prices. Ensuring I get the best pricing and servicing for my hard earned money.

Date of experience: December 31, 2024
Illinois
1 review
0 helpful votes
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Good
January 10, 2025
Updated review

Easy and friendly website it was easy to find the tires i needes for my vehicle

Date of experience: December 31, 2024

Order
November 4, 2024
Previous review

Always a great experience with tirerack, websitenis easy and friendly for online orders

Date of experience: October 25, 2024
Florida
1 review
0 helpful votes
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Scuffed - beaten up sidewalls
January 10, 2025
Updated review

I wont be back... Same retail prices as Walmart... - - - - - - - - - - - - - -

Date of experience: December 31, 2024
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused and a member of our team will be reaching out.


Easy use web site
January 1, 2025
Previous review

Easy use web site

Date of experience: December 21, 2024
New York
1 review
0 helpful votes
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Back again
January 10, 2025

Again...best price...great review options...comprehensive comparison page...well done TR

Date of experience: December 31, 2024
Georgia
1 review
0 helpful votes
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Great way to shop
January 10, 2025

Have ordered many times from Tirerack, always easy to use and good prices.

Date of experience: December 31, 2024
New York
1 review
0 helpful votes
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Easiest way to get tires
January 10, 2025

Gopt spme winter tires and performance tires for my car from here. They have never done me wrong in the ten years ive been getting tires from them

Date of experience: December 31, 2024
New York
1 review
0 helpful votes
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Contact center is competent and caring and located in the United States (Big Advantage). This shows that you care and respect your customers and want to keep them. Thank you for the service that you provide.

Date of experience: December 31, 2024

The website showing exact details on pricing with rebate...
December 19, 2024
Previous review

The website showing exact details on pricing with rebate is very good.
The representatives working in Presales department are extremely helpful.
The customer service department was extremely helpful.
Last and most important your contact center staff is located in the United States, and can understand everything I'm saying and they can understand me.

Date of experience: December 8, 2024