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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Love the online store and delivery options. Have ordered multiple sets of tires from them before and it's always easy and competitive.
Local installer Flynn tire was removed due to sly acquisition of competitor installer in the area. Add them back into the UI if you want the extra star.
Ordered a snowtire/wheel set. Clicking TPMS box made a double order of the TPMS. So the price changed at every step in the ordering process. Very confusing. After I ordered, the TPMS sensors appeared to be a separate item. Not sure why. I am hoping they come installed on the wheel set. Needed to use your chat function to figure out what was going on. They were very helpful and at least got me through the order to make sure only the parts I wanted were on there. But that was a strange bug.
I like shopping here. Always get a good deal. The prices and shipping are great.
Have always been happy with quality and service, speedy delivery
Nice website and fast shipping.
Wheels and tires were mounted and balanced perfectly, tire pressure sensors mated up to vehicle with no problems.
Tires are delivered quickly and there is always value in the purchase
Bought many times from here. Find tirerack to be knowledgeable, fair, honest, and reasonable. Your tire tests are extremely helpful
Once I ordered the wrong brakes and a customer service rep called me to make sure it was corrected.
Tires always arrive on time and in a professional safe manner
Simple and easy to use. I reached out for advice online thru your live chat; Tucker was fantastic. Gave me the advice I needed before spending this much for great tires.
Excellent process, clear, concise instructions, everything worked as it should
TireRack advisers answer all questions, even if they aren't directly relevant to a sale. An enormous convenience and community service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members