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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I've ordered tires from Tire Rack before and it is really so simple. Also…the tires arrive so quickly. Other online retailers should follow Tire Rack's concept.
This was a smooth transaction for the purchase but I am unsure of how the warranty works since the tires were purchased through Tire Rack but Discount Tires was my installer.
Great Tires Great price! Returning customer with another great deal.
Always good to deal with and have good detailed specs for each tire so I can review
Everything happened as promised. Service was excellent. Have ordered from them several times.
Simple fast and easy. Wide selection of tires and wheels to choose from.
I've bought four or five sets of tires over the past 15 years, and always have had good experiences.
Was an easy process in searching and checking out and selecting payment process
Fast,easy,no drama,highly recommend tire rack,and great prices
Really good experience very happy with it highly recommended
Every time I have called with questions or needed help, TireRack customer service has been the very best. The prices, too, have been better than other major retailers.
My experience dates back over 12 years I've never find any fault with their tires or their services Most times their delivery is exactly on the scheduled delivery day or before the due date Delivery is placed in safe arears In short theyre second to none.
We had a mistake with one of our wheels and they take time to fix the problem but at the end of the day they change the wheel for the correct one.
I want to add to this note that please check two time the color of the wheel, have to be the same that we buy before. Shine no mat - thank you
I have used Tire Rack multiple times to both compare and purchase wheels and tires for several vehicles over the years. Always happy with them.
The site is suoer easy to use. I love how easy it is to compare different tires. This is my second time ordering tires from here.
My previous experience was ordering tires with an expected shipping date the following week or two. Was quickly notified in the same week of a delay to end of month. Then a few weeks later another delay, then another, and a final before I had to cancel my order as we were 5 months out now from when order was placed. Supplier issue or false advertising or mix of both, not sure but wasn't a great experience. Let's see how this new order goes along.
I have had a constant issue with tirerack's web site. My orders are not archived and when I need to file a claim, the order information is always not found in their site!
I hope that the orders can remain on the website and be available when needed!
Five stars drive out there save I will use again the ten dollars
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.