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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy purchase, easy to order. Great to be able to ship wherever I want.
Smooth transactions with friendly staff, and great customer service.
Opted for mobile installation. Will update once they come and install.
No other tire site can beat the prices here. Gladly will shop again
Excellent experience with tire rack. Good deals on good tires.
Very easy to order and saved money by picking tires up myself (I live close to a Tire Rack warehouse).
Quick and easy. Claims was easy to take care of. Didn't have to wait long on the phone to speak with a representative. I also appreciated the minimal use of a robot on the phone.
I Ordered tires for my truck. I recieves them in 2 days and they were as expected.
Last experience was Good had no problems placing order. Thank you
Excellent source for tires. With the best website to navigate. We are tire rack customers for over 15 years.
Scheduled the mobile service (new tire replacement) and the tech was unable to perform the service
Wish you had more options for 21" winter tires… only had a couple
I use TireRack.com for all my tire purchases. The website is easy to use, with lots of tire options to choose from. There are several product pricing options, allowing for several purchase options.
Tire rack has been my go-to for a couple of decades now over a broad range of European cars and odd sizes.
Had rim / tires for less than a month. Hit a pothole but nothing serious. Rim failed on the inside, my dealership said it appears there was a manufacturing defect where the failure occurred.
Excellent service,convenient,good price. Everything was good.
Efficient,convenient. Been awhile,but nothing negative to report.
Was able to find various tire options and great pricing. Thanks Tire Rack!
God experience and supplier. Many options to choose from. Super convenient
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


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