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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,714
shipping
28,678
quality
29,238
This company responds to reviews on average within 1 day

Instant Feedback

529,007 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Great Experience
January 12, 2025

Ordered 4 tires and got them promptly.very pleased with experience.

Date of experience: January 2, 2025
Florida
1 review
0 helpful votes
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Easy purchase, easy to order
January 12, 2025

Easy purchase, easy to order. Great to be able to ship wherever I want.

Date of experience: January 2, 2025
West Virginia
1 review
0 helpful votes
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Great and reliable service!
January 12, 2025

Smooth transactions with friendly staff, and great customer service.

Date of experience: January 2, 2025
New York
1 review
0 helpful votes
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So far so good
January 12, 2025

Opted for mobile installation. Will update once they come and install.

Date of experience: January 2, 2025
California
1 review
0 helpful votes
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Best tire prices period
January 12, 2025

No other tire site can beat the prices here. Gladly will shop again

Date of experience: January 2, 2025
New Hampshire
1 review
0 helpful votes
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Excellent experience with tire rack. Good deals on good tires.

Date of experience: January 2, 2025
California
2 reviews
23 helpful votes
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Easy peasy
January 12, 2025

Very easy to order and saved money by picking tires up myself (I live close to a Tire Rack warehouse).

Date of experience: January 2, 2025
Arizona
1 review
0 helpful votes
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Effecient
January 12, 2025

Quick and easy. Claims was easy to take care of. Didn't have to wait long on the phone to speak with a representative. I also appreciated the minimal use of a robot on the phone.

Date of experience: January 2, 2025
New York
1 review
0 helpful votes
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Fast and easy
January 12, 2025
Updated review

I Ordered tires for my truck. I recieves them in 2 days and they were as expected.

Date of experience: January 2, 2025

A little cluncky to get through
December 26, 2024
Previous review

A little cluncky to get through.

Date of experience: December 15, 2024
New York
1 review
0 helpful votes
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Love the fast delivery service
January 12, 2025

Last experience was Good had no problems placing order. Thank you

Date of experience: January 2, 2025
Illinois
1 review
0 helpful votes
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Family cars
January 12, 2025

Excellent source for tires. With the best website to navigate. We are tire rack customers for over 15 years.

Date of experience: January 2, 2025
Pennsylvania
1 review
0 helpful votes
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Disappointed
January 12, 2025

Scheduled the mobile service (new tire replacement) and the tech was unable to perform the service

Date of experience: January 2, 2025
Delaware
1 review
0 helpful votes
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They have been good
January 12, 2025

Wish you had more options for 21" winter tires… only had a couple

Date of experience: January 2, 2025
Georgia
1 review
0 helpful votes
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Easy to Use
January 12, 2025

I use TireRack.com for all my tire purchases. The website is easy to use, with lots of tire options to choose from. There are several product pricing options, allowing for several purchase options.

Date of experience: January 2, 2025
California
1 review
0 helpful votes
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THE Source
January 12, 2025

Tire rack has been my go-to for a couple of decades now over a broad range of European cars and odd sizes.

Date of experience: January 2, 2025
Florida
1 review
0 helpful votes
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Had rim / tires for less than a month. Hit a pothole but nothing serious. Rim failed on the inside, my dealership said it appears there was a manufacturing defect where the failure occurred.

Date of experience: January 2, 2025
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and a member of our team will be reaching out.

Ohio
1 review
0 helpful votes
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Tire order
January 12, 2025
Updated review

Excellent service,convenient,good price. Everything was good.

Date of experience: January 2, 2025

To be determined...
December 20, 2024
Previous review

Efficient,convenient. Been awhile,but nothing negative to report.

Date of experience: December 10, 2024
Texas
2 reviews
0 helpful votes
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Awesome
January 12, 2025

Great awesome service and prices and good selection of products

Date of experience: January 2, 2025
Virginia
1 review
0 helpful votes
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It was a long time ago
January 12, 2025

I don't really remember - it was fine enough to come back...

Date of experience: January 2, 2025
Maryland
1 review
0 helpful votes
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Great Service and Inventory
January 12, 2025
Updated review

Was able to find various tire options and great pricing. Thanks Tire Rack!

Date of experience: January 2, 2025

Great purchase
November 14, 2024
Previous review

God experience and supplier. Many options to choose from. Super convenient

Date of experience: November 4, 2024