Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Helpful staff on the phone and intuitive website. The whole process gave me a feeling of control of the buying experience.
Good customer service when I placed my original order last year.
I had an easy time purchasing replacement tires before the first snowstorm. Great selection and prices. I was able to ship to a nearby tire installer and the process could not have been easier.
Previous experiences were always positive. Website is easy to look through and wheels/tires selections are great!
Found what I wanted, and it was installed in a reasonable timeframe. I came back a second time to purchase tires, and am so far happy with my decision.
I always recommend you guys. 1st time actually buying and it was easy as can be and very reasonable priced.
Great reputation. I first purchased from them, over twenty years ago.
Love doing research with your website! Makes it so easy and tons of great info/reviews
The promotions and tire search tools were easy to use. I got nice tires at a good price.
Only had two punctures on two tires the whole time I've had these tires. And was able to have repairs to both and was reimbursed for both repairs under warranty. Don't have anything bad too say for Tire Rack. They're as good as their warranty. This is the third set of tires I've bought from them. Completely satisfied on brand I bought and quality of tires.
Easy and quick ordering and delivery.
Quick and easy with an affordable price to boot. I'll be ordering again soon.
Bought tires from them for a few of the cars I had over the past few years and tire rack is awesome every time. Even when I had to warranty. Very fast to help. Shipping is always super fast too
Amazing experience! Fastest shipping I've ever had and the tires are great
I love tirerack they always have these exclusive deals! I highly recommend!
Love this easy experience, with legit tons of reviews. Best experience buying tires and wheels on the market.
Awesome people where very knowledgeable and professional
Great and prompt service. Courteous and informed customer service.
Great information about tire choices. Great selection to choose from.
Great selection and the ease of ordering along with shipping times is outstanding.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

