On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I received complete misinformation on multiple occasions from TR service team as to when my order would ship out. It was an out of stock issue. I am taking a biug chance ordering again, which at the time I swore I would never do.
Great service, great support. Easy scheduling and delivery
Had a brand shipped to my house years ago that was otherwise unavailable locally.
Excellent selection / tire selector process and review on tires
Nice tires, good price... I use Tire rack for last 15 years and never had problems. Thank you Tire Rack for good job.
Like tire rack, hopefully will not get disappointed soon.
I have used TireRack several times. They always provide great service and guidance when needed. Additionally their delivery time is fast. I have had a shipping issue and a Road Hazard item and their team stepped up with a fix that worked for me and my mechanic.
My previous experience was easy and cost effective. Today was the same.
Lots of information and knowledge. The pricing is competitive or better when you consider all the factors.
Usually a little slow but always done correctly. Customer service is #1.
The tires were delivered ahead of schedule which worked out very well
Never had a problem with Tires ordered from Tire Rack! Always fast, always reliable!
I love to compare and research and your site allows this! The consumer survey is very informative and I base my decisions off of real world testing. Thank you so much!
I get these nearly half the price of a tire shop. I laugh at their prices. They always have to order anyways and just want to sell you what they get. You won't have to pay through the nose here. Also, when they recommend an installer don't go with the first one they they show you. Scroll down the list. Instead of $290 I'm paying $140 for installation.
Tried to order 2 days ago your website did not function properly
This has been a very easy process. I am having my tires shipped directly to Discount Tire.
Easy process and great service when I called for assistance
Fast and efficient service in regards to shipping and ease of checkout
Everything went well. Received quality tires at a good price
Tirerack is the place to go for comparison shopping or when you are ready to make the big purchase has never let me down!
I do all my research on tirerack as I know I will find the best tire for my needs!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members