Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excellent, fast and reliable! Super prices and can't be the speed
Awesome! Tire rack makes waves, as usual!
I literally just made a review asking for a sale on potenzas, and I found them on sale in 5 minutes!
I always loved tire rack, now im glad i finally made a purchase
Next one is going to be potenza re71 or advan ad09, I need a deal please contact me!
All was great. I really like tire rack. Keep up the good work.
Title says it all. For new shoes, ordered the wrong size because I'm a dolt. Called for return, easy return, ordered new shoes, return shipping waived. All good. Great company.
Great got tires on time.an great install.great price on time
Ordered the tires and before I knew it they were at my doorstep and in perfect condition.
It was very easy the find what I was looking for. The wed site.
They called me and texted me to double check the tires that I purchased were correct for my vehicle.
The website keeps freezing up and will need to start over again
Website keeps freezing up and need to start over. Very frustrating.
As always, everything went well. Great advice, great service, great prices.
Same as always. Fast and good service. Will be purchasing from them again
I've been using Tire Rack for years over several vehicles and they've always been very helpful with reviews, best value pricing and customer service. Great group to work with.
Fast and easy to find and place the order with no overhead charges
My previous experience was great: I got the order at the scheduled date.
Always buy tires from TireRack-quick, easy and straight forward. Reviews from both TR and customers are top notch.
The experience was effortless on my part, however a rep from TR called me to explain the size I ordered was wrong. He suggested I go with a different size for my British MG with wire wheels. Thanks, Tire Rack!
Customer service answered all my questions quickly and straight to the point.
I've never been disappointed with tire rack and their road hazard program
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

