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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Been pretty good. A couple of issues in the past included wheel weights falling off while in back of trunk while transporting and TPM issues with newly purchased TPMs, but were taken care of by warranty. Th8ngs happen. Not a big deal. Have purchased 20+ tires for multiple vehicles.
I always buy my tires at Tire Rack and have never been disappointed
The site guided me through the process
Excellent service. Taken care of immediately.Empathy: Understand the customer's feelings and concerns, especially in difficult situations
Active listening: Focus on the customer and understand what they're saying
Proactivity: Reach out to customers proactively, especially if there are issues with a product or service
Tire Rack has an understanding we are all foulable. It was easy to cancel and replace my order. Ironically for a more expensive tire. But you are worth the chose toward quality.
Best place for tires. Great selection and very good pricing
Great options and super easy to navigate. Tire rack is my favorite site for tires.
It was easy. Tires came and were installed where they were delivered. The tires I chose based on the reviews were great and lasted a long time with great handling.
Loved having someone chat and help select a tire! Ross was super helpful.
Customer for decades because you get what exactly what you order at a fair price with NO hassles.
Every 4yrs, I review Consumer Reports pages for highest recommended tires and just search for the type and Tire rack assists me each time! Ships to my local dealer for free!
I've ordered tires more than once and wheels one time. Everything comes quickly and without a problem. Fast and easy.
Great experience every time I use this site. And the customer service is fantastic.
Quickly found my tire and the tools to identify the proper tire was helpful
Tirerack was the only site to have a winter tire in stock, seeing that all season tires for this particular model will cost you your first born.
Purchase and installation were convenient, and the selection and price were good.
Shopped around and these prices were the best. Even the service garage agreed better to use Tire Rack.
I do dabble in checking out other sources for tires, but when it comes to options, prices and offerings, no one can seem to compete. Add the great service I had last time when I decided to swap out tires within the 100 mile return offering, shopping via TireRack is shopping with the confidence I'll be happy with my purchase.
They have a great customer service. Very nice and helpful..
Website was easy to use, shipping was quick and overall experience was good
Always great! Never an issue. I have always been able to get the tires I want and need.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members