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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I've ordered tires more than once and wheels one time. Everything comes quickly and without a problem. Fast and easy.
Great experience every time I use this site. And the customer service is fantastic.
Quickly found my tire and the tools to identify the proper tire was helpful
Tirerack was the only site to have a winter tire in stock, seeing that all season tires for this particular model will cost you your first born.
Purchase and installation were convenient, and the selection and price were good.
Shopped around and these prices were the best. Even the service garage agreed better to use Tire Rack.
I do dabble in checking out other sources for tires, but when it comes to options, prices and offerings, no one can seem to compete. Add the great service I had last time when I decided to swap out tires within the 100 mile return offering, shopping via TireRack is shopping with the confidence I'll be happy with my purchase.
They have a great customer service. Very nice and helpful..
Website was easy to use, shipping was quick and overall experience was good
Always great! Never an issue. I have always been able to get the tires I want and need.
You only had two of the tires that I wanted in stock. I ordered the two and scheduled an appointment based on the delivery date given. Tires arrived in separate delivery 3 days late causing me to reschedule installation. Now, I'm ordering 2 more because they're in stock. Hopefully they arrive in time and I can get them put on. Not the best first experience with tire rack.
We'll see if the correct tires arrive on the day stated they will be delivered 👍
Bought same set of Continental Tires. They've gone 87K miles with some tread left … but not enough for winter.
Call a human unless. You want to waste your time and get confused.
I have always purchased from the Tire Rack and have always been completely happy
This is my 5th or so purchase on Tirerack.com. I always am pleased with the information provided on tires and ease of purchase. Mobile installation is a great option.
Everything Tirerack.com does is great, the Only place I buy my tires!
Always good, knowledgeable associates, decent prices, fast delivery
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused and a member of our team will be reaching out.