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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,825
shipping
28,789
quality
29,349
This company responds to reviews on average within 1 day

Instant Feedback

530,824 reviews

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
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Great
February 7, 2025

Yes, the second time was just as good as the first time back in 2018

Date of experience: January 27, 2025
New Jersey
1 review
0 helpful votes
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Great experience
February 6, 2025

You website provide me all the information to make an informed decision. The customer reviews were also quite helpful.

Date of experience: February 2, 2025
Kentucky
1 review
0 helpful votes
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Good servie & deal
February 6, 2025

Easy to deal with thanks thanks thanks thanks thanks thanks thanks thanks you

Date of experience: January 27, 2025
Alabama
1 review
0 helpful votes
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Tires
February 6, 2025

Very good quality product. I have used tire rack before and love the product.

Date of experience: January 27, 2025
Virginia
1 review
0 helpful votes
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2 Tires quick
February 6, 2025

No issues...smooth transaction. Used you guys many times with no issues.

Date of experience: January 27, 2025
Michigan
1 review
0 helpful votes
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Awesome!
February 6, 2025

Awesome! The process was quick and easy. The tires were delivered and installed seamlessly.

Date of experience: January 27, 2025
Maryland
1 review
0 helpful votes
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Great selection and pricing
February 6, 2025
Updated review

Great selection and pricing the experience was as good as before

Date of experience: January 27, 2025

Great selection and pricing
January 9, 2025
Previous review

I have been using tire rack for 20 years and never had a problem.

Date of experience: December 30, 2024
New York
1 review
0 helpful votes
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Awesome company
February 6, 2025

Always good service, great pricing and depend products. πŸ™πŸΏπŸ™πŸΏπŸ™πŸΏ

Date of experience: January 27, 2025
Florida
1 review
0 helpful votes
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Excellent with a glaring exception
February 6, 2025

I have ordered a number of tires from TIRE RACK and have had only one really poor experience. But it was not due to tire rack failure. The Continental tires that I had ordered lost CHUNKS! Or rubber after one track day and continental offered only 50% on a new set. TIRE RACK graciously offered to pick up a portion of the cost for the replacement tires and I ordered Michelins. I will never order Continental tires again.

Date of experience: April 18, 2023
New York
1 review
0 helpful votes
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Tires are rec'vd fast and warranty claims are handled quickly

Date of experience: January 23, 2025
Connecticut
1 review
0 helpful votes
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Great place to order tires
February 6, 2025

I've ordered tires from Tire rack for a long time. Easy to navigate web site, excellent prices and fantastic information about products and great reviews..

Date of experience: January 27, 2025
Pennsylvania
1 review
0 helpful votes
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So far so good
February 6, 2025

Very good experience. Looking forward to have repeat great results

Date of experience: January 27, 2025
Colorado
1 review
0 helpful votes
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Mmmm tires
February 6, 2025

The only only place to get tires.the only only place to get tires.the only only place to get tires

Date of experience: January 27, 2025
Oklahoma
1 review
0 helpful votes
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Great Company
February 6, 2025

I've always found what I'm needing and gotten the shipments quickly.

Date of experience: January 27, 2025
Florida
1 review
0 helpful votes
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Easy website to navigate
February 6, 2025

Prices were fair and the was promised for the following day.

Date of experience: January 27, 2025
Colorado
1 review
0 helpful votes
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The ability to see Tire Rack reviews as well as customer reviews is very helpful on making a confident decision on which tire to choose.

Date of experience: January 27, 2025
New York
1 review
0 helpful votes
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Great
February 6, 2025

Great good wheels decent price free shipping and my mechanic recommended you

Date of experience: January 27, 2025
New Jersey
1 review
0 helpful votes
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Good service
February 6, 2025

Everything went well, good price service reviews were helpful

Date of experience: September 6, 2024
New York
1 review
0 helpful votes
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Great Company
February 6, 2025

Tires came on time and workout very good. I had an issue with fitting and tire rack was able to help

Date of experience: February 20, 2020
Ohio
1 review
0 helpful votes
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Good
February 6, 2025

Very Good customer service very polite employee's will always recommend

Date of experience: May 31, 2023