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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,251
value
28,687
shipping
28,651
quality
29,211
This company responds to reviews on average within 1 day

Instant Feedback

528,443 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Always an easy experience.
December 12, 2025

Purchasing is always easy, shipping always fast. I made a mistake and they are handling the return shipping from an installer for me.

Date of experience: December 2, 2025
Louisiana
1 review
0 helpful votes
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Fast, convenient, easy.
December 12, 2025

I've ordered from tirerack many time over the years. I've always been happy with the selection prices and the information I can get about the tires and their ratings.

Date of experience: December 2, 2025
New York
1 review
0 helpful votes
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Tire rack always a pleasure
December 12, 2025

I have been dealing with Tire Rack for years. Always simple, concise and efficient. Appreciate the business interactions and plan to continue

Date of experience: December 2, 2025
Illinois
1 review
0 helpful votes
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Tire Rack makes getting tires so easy!
December 12, 2025

From start to finish, the process of getting tires is made very easy by Tire Rack. I recommend this process to anyone looking for tires.

Date of experience: December 2, 2025
Massachusetts
1 review
0 helpful votes
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The tire information, ratings, videos and reviews are very helpful in making a decision. The selection of tire options is great. Online support via chat is helpful.

Date of experience: December 2, 2025
New York
1 review
0 helpful votes
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OK, but
December 12, 2025

Wanted to purchase with Continental Credit card that was approved to save $200 but could NOT use the card immediately. Had to wait 7-10 business days until card arrived. I needed the tires sooner. Terrible working with Synchrony Bank

Date of experience: December 2, 2025
Elise B. — TireRack Rep
4 months ago

Hi William, we’re really sorry to hear there was an issue with your order —come back and see us again.

Georgia
1 review
0 helpful votes
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Great Site, Reviews, Ideas
December 12, 2025

The site offers a ton of reviews on products they sell. The reviews come both from their staff and also their customers who are usually auto enthusiasts (meaning they know more than the average buyer). The support staff is always helpful and able to make suggestions and recommendations and they do know their stuff in regards to specialty tires.

Date of experience: December 2, 2025
Texas
1 review
0 helpful votes
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Customer Service
December 12, 2025

Kourtnie Bergman made returning tires (mistake on my part) and reordering pretty stress free by ensuring that the return/restock fee would be taken care of upon purchase of equivalently priced tires. Very quick and easy, plus it ensured that I purchased from Tire Rack again!

Date of experience: December 1, 2025
North Carolina
1 review
0 helpful votes
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Lowest price easy install
December 12, 2025

I'm at a certain age where I will pay a little more for better service. Thats why I usually go to Costco. Basically now with Costco you order online or in the store but schedule online or in the store for installation at a later date. It's the same process here but much cheaper. So I went with the cheaper option with no surprises.

Date of experience: October 1, 2024
Wisconsin
1 review
0 helpful votes
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Still the best place to get tires...
December 12, 2025
Updated review

This is the third or fourth time I have bought tires from Tire Rack and had them delivered to a local shop to be installed. Even the shop said they couldn't compete with the price that TireRack offers. When I had questions, I used the chat feature and it is simply awesome. Customer for life.

Date of experience: December 2, 2025

Love Tire Rack
December 6, 2025
Previous review

It's so easy to have tires shipped to a local installer and the pricing is better than any dealer. Can't go wrong with Tire Rack.

Date of experience: November 26, 2025
New York
1 review
0 helpful votes
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Unusual behavior of the site
December 12, 2025

Unlike my multiple previous experiences with the site, this time around the ordering process was terrible. The site hanged at the point of "Continue to payment information" multiple times. I had to login from different browsers and even change password. Very unusual and disappointing.

Date of experience: December 2, 2025
Tim J. — TireRack Rep
4 months ago

Thank you for sharing your concern. We are working on a solution for an intermittent technical issue.
We apologize for the frustration this caused.

We hope the new tires make your winter driving easier.

New York
1 review
0 helpful votes
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Great prices
December 12, 2025

I always got my tires from tire rack for my Subaru and now will get my snow tires for my toyota. Today I esp like the fact that I could get them delivered to a local tire place and them put the tires on instead of the dealer, who will charge me more and is further away from my home

Date of experience: December 2, 2025
New York
1 review
0 helpful votes
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I trust Tirerack
December 12, 2025

Over the years, Tirerack has always come through with quality products at a fair price. Their comparison and data metrics are the best around. I trust my family and vehicles with the products Tirerack recommends and delivers.

Date of experience: December 2, 2025
New York
1 review
0 helpful votes
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Excellent
December 12, 2025

Never had a bad experience with this company. Always fast accurate delivery. Great fit and quality tires! Always highly recommend to friends and family!

Date of experience: December 2, 2025
Pennsylvania
1 review
0 helpful votes
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Good tires for a good price!
December 12, 2025

The bfgoodrich advantage T/A tires are rated very high and I got them at the closeout rate. Can't wait to mount them to see what they have!

Date of experience: December 1, 2025
New York
1 review
0 helpful votes
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Easy shopping experience
December 12, 2025
Updated review

Tire rack website is easy to use and find the tire and product needed for my vehicle. Tire installers near my home are easily found during the checkout process and the Tire Rack website displays an estimated installation cost, so I know what to expect.

Date of experience: December 1, 2025

Easy shopping experience
April 5, 2025
Previous review

It was real easy finding the tire for rmy vehicle. It was a great value when compared to other online retailers. The option to ship to a local installer is very convenient.

Date of experience: March 25, 2025
Indiana
2 reviews
0 helpful votes
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Easy to purchase and reliable warranty
December 12, 2025

The first set of tires I got didn't work as well as expected so I am exchanging for another within the same brand. The process is easier than expected so far. Very customer focused group.

Date of experience: December 1, 2025
Missouri
1 review
0 helpful votes
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Road Hazard Claim
December 12, 2025

Very easy to file the claim through the claim portal. Ordered the new tire, arranged installation and checked out in 15 minutes or less.

Date of experience: December 1, 2025
California
1 review
0 helpful votes
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Great service
December 12, 2025
Updated review

I ordered a set with an custom fitment, and an associate was in touch within minutes to make sure it wasn't a mistake. I appreciate that attention to detail from the staff

Date of experience: September 22, 2025

The road tests are integral to my continued use
October 2, 2025
Previous review

The road tests are integral to my continued use. I also appreciate the affiliation with SCCA and Grassroots Motorsports

Date of experience: September 22, 2025
Kentucky
1 review
0 helpful votes
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Easy, but not perfect
December 12, 2025

The website is great and customer service was very helpful, I only had to wait on hold for 5-10 mins. Prices are very competitive. My only complaint is that the website doesn't allow much freedom when choosing wheel/tire sizes for your car. For example, I wanted wheels with +35 offset, but the site wouldn't allow me to add wheels with that offset to my cart since they "didn't fit my vehicle," although many people use that offset with no problems. They also didn't have that particular wheel in stock, so I had to order the wheels elsewhere or I would be waiting 1-2 months. Overall, though, it was an easy experience and I would use Tirerack.com again.

Date of experience: December 1, 2025