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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I've purchased dozens of tires from the tire rack, I'm definitely a return customer
I liked the comparison tool. I wish more companies would do something like this.
Great price on tires and was delivered faster than expected
It's always easy to go through Tire Rack which is why this is my 4th set of tires to purchase from them.
Tire Rack is my go-to place for tires and other parts for my cars. I have used Tire Rack for over ten years and have always been happy with their service, advice and prices. No other place has the resources to research and compare tires.
It took me about a dozen times trying to place his order. Multiple problems on every screen. Basically, you UI is just plain broken. I've been ordering tires from you for many years and it was always easy and trouble free before. Something changed and it's a frustrating experience. THe UI kept moving in circles, I had to re-key everything multiple times, the order total was off by a factor of two in one go-round. Just a nightmare of bad Web UI. Please clean up this cluster$#*!.
Compared prices and this was the best route to go. A little work in my part saved me a lot of money. Will continue to use tire rack
Quickly found what I was looking for and checkout was a breeze!
This will be my third set of tires ordered from tire rack. Super smooth, every time.
The website is user friendly and fast shipping. The second time ordering from this company.
Best tire buying option available. Ship to installer of my choice
Easy to do and like it. Pulled right up to the shop and got them on in less then 15 minutes.
Great stock to choose from, free shipping is awesome, plus the website has some valuable tools. I'll be back.
It went well pretty easy and smooth Rims were good quality and price had them till i sold the car
Ordered tires, arrived 4 days later. No hassles... No issues...
Tires came in 2 days, no problems, well order again if needed.
Good service but this feedback page is totally unnecessary. Please just place my order.
Hit a pothole after driving tires for 3 weeks. Blew out tire.
Three weeks after buying a new set of tires and rims I hit an object in the road which punctured the sidewall. Thanks to their road-hazard coverage, I have another tire on the way. Even though it only covers the cost of the tire itself, it's a whole lot better than total loss. Claim process is fairly easy.
Easy easy process thank you well done. Skip the survey questions after checkout
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

