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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I recently ordered tires from a cheaper not reputable seller. Lo and behold I never received them and were delivered to the wrong address who someone else signed for and basically stole them. I'll pay a little more from someone I've done business with. Thanks
I often chat with one of the customer service reps to make sure I haven't missed anything before I place an order. They are always pleasant and seem to really know their stuff.
L got a great deal on tire's and rim's, fast service fast delivery, easy to talk to a human being.
Always strait forward, with good advice for fitment and how the tire will perform
I've ordered several times from Tire Rack, including tires and related products. The ordering process has always been very convenient and I trust their judgement with the products they offer. When I ordered an oversized tire for my collector car they called me to verify I knew what I had ordered and to confirm I understood possible fitting problems. I thought this was very responsible on their part. I will always trust Tire Rack!
So simple to look up car tires and get the details and ratings with each. VIP to understand the noise level road noise etc as well as handling! Great job.
Had an issue entering a gift certificate but using the chat section it resolved my issue very quick.
The best place to buy tires from. Never had a bad experience from them and everything delivered is in great condition.
Simple. Tires sent to installer near my house. Everything worked out great
I had order the wrong size tire call customer service to see how to return them it took about 5 min,the rep told to put the tires on my front porch and UPS pick them the next day with the return shipping label
Great transaction, good selection package fast delivery!
Your site is so slow. It makes it terrible to purchase with all the lag. Otherwise found what I needed and love the overnight shipping
Tirerack.com is great working website and company. I received my tires in just 2 days like usual.
Return customer here. Always happy with my experience.
I have purchased multiple sets for a variety of vehicles and they've always arrived quickly and perfectly balanced. Can't say enough about how easy it is.
Tire Rack saved me hundreds of dollars and days of time! Fantastic!
Purchased and used the pickup at the warehouse. It was fast and easy.
Research & Advice is very helpful in selecting tires. Sure beats surfing from site to site.
Amazing, tires got delivered quickly. Neat delivery and right to your door.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

