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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,852
shipping
28,816
quality
29,376
This company responds to reviews on average within 1 day

Instant Feedback

531,234 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Tire Rack is the best
February 24, 2025

I'm a serial repeat buyer with Tire Rack and they always provide superior customer service if I have any questions. No matter what product you are buying, they will take care of you if you have any questions or concerns.

Date of experience: February 14, 2025
South Carolina
1 review
0 helpful votes
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Always easy to navigate the web site and find tires that are a good match for my car & needs.

Date of experience: February 14, 2025

Always great
October 10, 2024
Previous review

Always great

Date of experience: September 30, 2024
Utah
1 review
0 helpful votes
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Shipping
February 24, 2025

I dislike your standard practice of removing discount tire as a shipping option when buying non oem sizes that work with aftermarket wheels, there should be a provision for this to save time at checkout rather than having to decouple the system that notifies discount tire of my order and installation day

Date of experience: February 14, 2025
New Jersey
1 review
0 helpful votes
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It's so easy...
February 24, 2025
Updated review

I have been using tire rack for years, and I love love love this company...

Date of experience: February 14, 2025

For years I have loved this company..
November 22, 2024
Previous review

I have always felt That I received a good deal when purchasing here.

Date of experience: November 12, 2024
New York
1 review
0 helpful votes
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Best service
February 24, 2025

The tires arrived on time and enjoyed the ride
The price was ok

Date of experience: May 18, 2022
Texas
1 review
0 helpful votes
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Online purchasing with ease
February 24, 2025

The step by step process of selecting a wheel and tire package is unmatched.
You receive suggestions, alerts on issues with installation, and the tools needed for easy at-home installation (if desired)

Date of experience: August 31, 2024
California
1 review
0 helpful votes
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They seem to always have the tires I want available, please shipping is a breeze

Date of experience: February 14, 2025
Georgia
2 reviews
0 helpful votes
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Good Products at Good Prices
February 24, 2025

Website is easy to search, not bogged down by too many links.

Date of experience: February 14, 2025
Ohio
1 review
0 helpful votes
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Got what I needed
February 24, 2025

In stock and shipping quickly. Tire Rack always gets me taken care of.

Date of experience: February 14, 2025
Pennsylvania
1 review
0 helpful votes
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I love how you can look at the tire and read the customer reviews.

Date of experience: February 14, 2025
New Jersey
1 review
0 helpful votes
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Grear sales and warranty specials
February 24, 2025

Company is always there for you at the customer service. Waiting on hold is not long neither.

Date of experience: April 14, 2022
Germany
1 review
0 helpful votes
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Easy to navigate and great prices.
February 24, 2025

Ordered new tires quickly and easily to military installation overseas.

Date of experience: February 14, 2025
New Hampshire
1 review
0 helpful votes
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Overall tire purchase was great. Delivery was ok as 3 tires was delivered one day and last tire a different day. The "professional installer" was horrible. (Monroe) First the store manager was aggravated when I said I bought tires from tire rack and they were being delivered to his store. He said oh yeah those giant truck tires, listen I can't install them for $105 which is what Tire Rack quoted. I said OK or can you install them for he told me $180. At that point I wanted to go somewhere else, but the tires were getting delivered there so I felt stuck. I may buy tires from Tire Rack again, but will never use their professional installers.

Date of experience: February 22, 2025
Virginia
1 review
0 helpful votes
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Great prices, fast delivery
February 24, 2025

Outstanding service, prompt delivery, best deal I found anywhere

Date of experience: February 13, 2025
Washington
1 review
0 helpful votes
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Great
February 24, 2025

Thank you. Great and easy transaction due to experts to chat with instantly.

Date of experience: February 13, 2025
Florida
1 review
0 helpful votes
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On line system very easy to use. Product information was clear and options of purchase are easy to follow.

Date of experience: February 22, 2025
Michigan
1 review
0 helpful votes
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I received very good customer support from Dill. All my questions were answered.

Date of experience: February 13, 2025
North Carolina
1 review
0 helpful votes
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Tire purchase for my Ford F 350.5 tires mounted and balanced at the Discount Tire store in Chesapeake VA.

Date of experience: June 1, 2023
New Hampshire
1 review
0 helpful votes
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Easy to order
February 24, 2025

Easy to order, excellent info on tires at site, fair prices..

Date of experience: February 13, 2025
Minnesota
1 review
0 helpful votes
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In, out & done!
February 24, 2025

Great selection, easy to pay, exactly what I wanted. Thank you!

Date of experience: February 24, 2025