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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,839
shipping
28,803
quality
29,363
This company responds to reviews on average within 1 day

Instant Feedback

531,068 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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So great
February 27, 2025

Shipped to an independent installer and all was fabulous! Great service and price without any hassles

Date of experience: January 7, 2025
New Jersey
1 review
0 helpful votes
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Easy
February 27, 2025

Straight forward and easy to navigate.

(…here are my 17 char

Date of experience: February 16, 2025
Minnesota
1 review
0 helpful votes
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Experience so far was good and hope to buy tires and wheels through this site in the future thanks much tire rack

Date of experience: February 23, 2025
Minnesota
1 review
0 helpful votes
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Thank you
February 27, 2025

Easy to use and find the right tire. Price is great for the tires

Date of experience: February 16, 2025
Wisconsin
1 review
0 helpful votes
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Fast and easy order page
February 26, 2025

I needed a tire fast. I got it. Easy check out and good pricing, as always!

Date of experience: February 16, 2025
Illinois
1 review
0 helpful votes
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Great
February 26, 2025

Nice and easy to use. Set up is easy. Price is good where it's worth the wait of 2 days

Date of experience: February 16, 2025
Nevada
1 review
0 helpful votes
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Consistent value for the price
February 26, 2025

I have bought all of my previous tires for my car and my husband's truck. They have always been the utmost best quality. It saves so much time and even money, to purchase from Tire Rack than to waste time and not find an online coupon in one of the tire stores. I always recommend Tire Rack to everyone I know.

Date of experience: February 16, 2025
Canada
1 review
0 helpful votes
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Excellent communication! Products delivered as promised. Always excellent service! I've been using TireRack for over 20 years even with my low-value Canadian dollar. Too bad the proposed tariffs by the US president will probably end this relationship...

Date of experience: February 26, 2025
Texas
1 review
0 helpful votes
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Road hazard waranty not honored
February 26, 2025

We had a tire blowout and when we tried to get it replaced with the warranty your company would not honor the warranty. It kept telling us that the receipt was not valid from the store we used to mount the tires, Discount Tire so it's not like it is some no name shop. Oct 10 2024. Now we are in need of another replacement tire and I am wondering if you will honor the road hazard this time around?

Date of experience: October 10, 2024
Elise B. — TireRack Rep
over a year old

We’re so very sorry to hear you had a negative experience with us. A member of our team will be reaching out to you directly.

Nevada
1 review
0 helpful votes
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Good prices
February 26, 2025

Really flexible for shipping or pick up allows to choose or preferring

Date of experience: October 12, 2022
Illinois
1 review
0 helpful votes
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Great service and always on time
February 26, 2025
Updated review

Great service will only use tire rack we ordering my tires from now on

Date of experience: February 16, 2025

Great job
November 7, 2024
Previous review

Always simple and easy!
I like how easy you guys make it for ordering tires.

Date of experience: October 28, 2024
California
1 review
0 helpful votes
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Convenient installation
February 26, 2025

I have used TireRack in the past. Had the installer come to my work to put on new tires right there in the parking lot. Quick and easy, no waiting around.

Date of experience: February 25, 2019
Texas
1 review
0 helpful votes
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Happy in LA
February 26, 2025
Updated review

Multiple satisfied repeat customer. Tire rack never disappoints. Plenty of selection in various categories. Prices are competitive

Date of experience: February 16, 2025

Happy in La
February 14, 2025
Previous review

Ease of navigating website. Excellent customer service. Variety of products to choose from. Recommended installer provided excellent service

Date of experience: February 10, 2025
District of Columbia
1 review
0 helpful votes
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Tires shipped fast ive had nothing but good experiences I've been using this site since 2005

Date of experience: February 21, 2022
Tennessee
1 review
0 helpful votes
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Easy
February 26, 2025
Updated review

No hassle and just smooth transition with this site! Order with them always

Date of experience: February 16, 2025

Easy as eating pie
January 7, 2025
Previous review

Easy as eating pie

Date of experience: December 28, 2024
Virginia
2 reviews
0 helpful votes
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Rotors
February 26, 2025

I've always found TireRack to be a convenient way to shop. Thanks

Date of experience: February 16, 2025
Kansas
1 review
0 helpful votes
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Great selection, good prices, quick delivery
February 26, 2025
Updated review

6 or more sets of tires ordered over the past several years. I keep coming back.

Date of experience: February 16, 2025

6th (?) set of tires ordered in last 6 years. Website is informative, prices are fair, shipping is quick.

Date of experience: October 18, 2024
California
1 review
0 helpful votes
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Very convient experience
February 26, 2025

Great experience, very satisfied with my purchase, highly recommended

Date of experience: February 15, 2025
Ohio
1 review
0 helpful votes
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Thankful for the research you guys do.
February 26, 2025

Always appreciate the research and options you carry. Always fast shipping. Easy to decide on tires.

Date of experience: April 16, 2023
California
1 review
0 helpful votes
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Came back for more.
February 26, 2025

I have always had great luck with tire rack and their warranties. Just grabbed another set of tires for my son at a great price for his 2016 Tacoma with 140K miles on it. Looking forward to the ALWAYS quick pick-up experience!

Date of experience: February 16, 2025