Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Shipped to an independent installer and all was fabulous! Great service and price without any hassles
I needed a tire fast. I got it. Easy check out and good pricing, as always!
I have bought all of my previous tires for my car and my husband's truck. They have always been the utmost best quality. It saves so much time and even money, to purchase from Tire Rack than to waste time and not find an online coupon in one of the tire stores. I always recommend Tire Rack to everyone I know.
Excellent communication! Products delivered as promised. Always excellent service! I've been using TireRack for over 20 years even with my low-value Canadian dollar. Too bad the proposed tariffs by the US president will probably end this relationship...
We had a tire blowout and when we tried to get it replaced with the warranty your company would not honor the warranty. It kept telling us that the receipt was not valid from the store we used to mount the tires, Discount Tire so it's not like it is some no name shop. Oct 10 2024. Now we are in need of another replacement tire and I am wondering if you will honor the road hazard this time around?
Great service will only use tire rack we ordering my tires from now on
Always simple and easy!
I like how easy you guys make it for ordering tires.
I have used TireRack in the past. Had the installer come to my work to put on new tires right there in the parking lot. Quick and easy, no waiting around.
Multiple satisfied repeat customer. Tire rack never disappoints. Plenty of selection in various categories. Prices are competitive
Ease of navigating website. Excellent customer service. Variety of products to choose from. Recommended installer provided excellent service
Tires shipped fast ive had nothing but good experiences I've been using this site since 2005
No hassle and just smooth transition with this site! Order with them always
6 or more sets of tires ordered over the past several years. I keep coming back.
6th (?) set of tires ordered in last 6 years. Website is informative, prices are fair, shipping is quick.
Great experience, very satisfied with my purchase, highly recommended
Always appreciate the research and options you carry. Always fast shipping. Easy to decide on tires.
I have always had great luck with tire rack and their warranties. Just grabbed another set of tires for my son at a great price for his 2016 Tacoma with 140K miles on it. Looking forward to the ALWAYS quick pick-up experience!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We’re so very sorry to hear you had a negative experience with us. A member of our team will be reaching out to you directly.