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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,828
shipping
28,792
quality
29,352
This company responds to reviews on average within 1 day

Instant Feedback

530,940 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Tire Rack has a great selection of tires that I can't find locally. Having an installer and direct shipping is a fantastic feature.

Date of experience: February 25, 2025
New Jersey
1 review
0 helpful votes
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Good company
February 26, 2025

Good experience shopping on tire rack, I will recommend it to anyone

Date of experience: February 16, 2025
New York
1 review
0 helpful votes
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My go to tire store
February 26, 2025

I have used Tire Rack for 20 years for all of my vehicle tire needs and have always found what I need at a fair price.

Date of experience: February 2, 2021
California
1 review
0 helpful votes
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Easy and seamless
February 26, 2025

Very easy to use and the reviews help make buying tires with more confidence

Date of experience: February 15, 2025
Florida
1 review
0 helpful votes
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Good service
February 26, 2025

Good experience with excellent customer service and response

Date of experience: February 15, 2025
Missouri
1 review
0 helpful votes
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Good customer service
February 26, 2025

Had damaged tires and were replaced with no hassle. It's the reason I'm back.

Date of experience: February 7, 2024
Missouri
1 review
0 helpful votes
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Easy to navigate the website! I quickly found wheels I liked, easily purchased them and within the week, they arrived at my home. I chose home delivery over wheel/tire shop delivery (which Tire Rack makes as an easy option) so that I could ceramic coat the wheels prior to installation. Overall, a perfect way to buy wheels and/or tires!

Date of experience: February 14, 2025
Oregon
1 review
0 helpful votes
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First time replacing a damaged tire - so easy.
February 26, 2025
Updated review

The process of submitting a claim for a damaged tired, receiving the pre-authorization within minutes, and ordering the replacement couldn't have been simpler. Always a pleasure when companies are there to make an unfortunate situation seem like it was never a situation to begin with.

Date of experience: February 15, 2025

I don't order here often, but when it comes to tires,...
September 26, 2024
Previous review

I don't order here often, but when it comes to tires, it's the only place I do.

Date of experience: September 15, 2024
Missouri
1 review
0 helpful votes
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Been coming here for years
February 26, 2025

Nice to compare brands, prices, and reviews with a mouse click instead of a salesperson.

Date of experience: February 15, 2025
New Jersey
1 review
0 helpful votes
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Good Experience
February 26, 2025

The website is very easy to use. The tires are always in stock!

Date of experience: February 15, 2025
Alabama
1 review
0 helpful votes
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Great way to buy tires!
February 26, 2025

Fantastic easy way to research and buy tires. The detail is great

Date of experience: February 15, 2025
Florida
1 review
0 helpful votes
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Service was good
February 26, 2025

It was a good experience. Got the tires as they were described

Date of experience: July 19, 2023
Alaska
1 review
0 helpful votes
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Has what you need when you need it
February 25, 2025

Local shop didn't have what I needed said 4 weeks to order. Tirerack can get it to me in a few days

Date of experience: February 15, 2025
Virginia
1 review
0 helpful votes
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New shoes!
February 25, 2025

Good selection of product and everything arrived on time, in good condition. I made an appointment to have my new wheels and tire package installed. I showed up checked in and he said we will have you ready in about an hour, one hour later I was driving away happy with the purchase and service.

Date of experience: February 24, 2025
Washington
1 review
0 helpful votes
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Road Hazzard Warranty Issues
February 25, 2025

This is replacing a Tire Rack tire from April 2022 with 9K miles. There does not appear to be a way to utilize this warranty.

Date of experience: February 15, 2025
New Jersey
1 review
0 helpful votes
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Great Service
February 25, 2025

Wheel and tires always delivered as promised! Great customer service!

Date of experience: February 15, 2025
Ohio
1 review
0 helpful votes
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Convenient
February 25, 2025

The ease of ordering tires at a competitive price... Fast and free shipping is always nice!

Date of experience: February 15, 2025
California
1 review
0 helpful votes
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Good deals, and Quality Tires
February 25, 2025

Good deals, and Quality Tires. Have purchase several times from them, they don't disappoint.

Date of experience: February 15, 2025
New York
1 review
0 helpful votes
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Easy to Order and Fast to Ship
February 25, 2025

Easy to find the right tires and wheels and very easy to get them shipped quickly.

Date of experience: February 15, 2025
New Jersey
1 review
0 helpful votes
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Good tyres and a very good prices, fast shipping as well overall good

Date of experience: February 24, 2025