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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,746
shipping
28,710
quality
29,270
This company responds to reviews on average within 1 day

Instant Feedback

529,779 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Just love this site. So much information from the website from website owners to knowledgeable customers with in-depth tire reviews. Makes it easier to know I made the correct tire choice.

Date of experience: February 18, 2025
Virginia
1 review
0 helpful votes
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Na
February 28, 2025

Good tires delivered and installed on a 1995 ford lightning good service and quick

Date of experience: February 18, 2025
California
1 review
0 helpful votes
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Thank you for making the process fast and easy to use! I also appreciate how simple is to make sure it's the correct fitment for my car!

Date of experience: February 18, 2025
Kentucky
1 review
0 helpful votes
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Great products@ Great pricing
February 28, 2025

Simple, found right what I was looking for. Easy to navigate website.

Date of experience: February 18, 2025
Massachusetts
1 review
0 helpful votes
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Great Service
February 28, 2025

Installer accidentally gave me the wrong tire link, coordinating the return was easier than most. Appreciate the assistance!

Date of experience: February 18, 2025
Georgia
1 review
0 helpful votes
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Great company and selection
February 28, 2025

I am a repeat customer satisfied with every part of the process:-)

Date of experience: February 18, 2025
Mississippi
1 review
0 helpful votes
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Easy and thorough
February 28, 2025

The title says it all. Quick and Easy. The only problem is I have to enter at least 33 characters for this description to be valid.

Date of experience: February 18, 2025
Illinois
1 review
0 helpful votes
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Love the ease of your web site.
February 28, 2025

Always please with Tire Rack and how fast my tires are delivered.

Date of experience: February 18, 2025
Tennessee
1 review
0 helpful votes
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Great service good prices
February 28, 2025

Went smooth, fast delivery easy to compare the tires to other brands

Date of experience: February 12, 2021
Missouri
1 review
0 helpful votes
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Great all around
February 28, 2025

Great service, fast and secure shipping, great customer service.

Date of experience: February 18, 2025
Georgia
2 reviews
0 helpful votes
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Easy and convenient
February 28, 2025

I ordered a couple of sets of tires from Tire Rack! I had a set delivered and a set picked up, both were easy and convenient!

Date of experience: February 18, 2025
New York
1 review
0 helpful votes
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Easy quick great price
February 28, 2025

Pretty much every tire we buy for the family fleet is off Tirerack. Good job keeping this customer!

Date of experience: February 18, 2025
New York
1 review
0 helpful votes
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Fast and Reliable Service
February 28, 2025

Every order I have place with TireRack has been positive. Great tires and prices.

Date of experience: February 18, 2025
Pennsylvania
1 review
0 helpful votes
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Helpful Representatives
February 28, 2025

I ordered 4 wheels from TireRack last year and unfortunately was in an accident and damaged one of them. The wheels I purchased had been discontinued but the sales rep Tate, was able to fine an almost identical wheel for me. I was worried I wouldn't be able to find anything similar.

Date of experience: February 17, 2025
Florida
1 review
0 helpful votes
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Tires
February 28, 2025

Every experience has been great! I would refer tire rack to my friends.

Date of experience: February 15, 2005
New York
1 review
0 helpful votes
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Website very easy to use
February 28, 2025

Website and ordering very easy. Was able to order my tires ship them to whom I wanted and checked out within minutes!

Date of experience: February 18, 2025
Ohio
2 reviews
3 helpful votes
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New wheels
February 28, 2025
Updated review

Always incredible service and very helpful service reps. My favorite thing about your company is that when I call, I can speak to someone vice wandering through 12 telephone prompts to get to a human. Please don't change. The whole reason I call is to talk to someone, otherwise, I'll just look at the website for info.

Date of experience: February 18, 2025

Snow tires
February 26, 2025
Previous review

About the 8th time I've ordered tires from Tire Rack. Always great service with a great product.

Date of experience: February 16, 2025
Illinois
1 review
0 helpful votes
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Favorite Tire Shop
February 28, 2025

I have never had an issue with Tire rack and exclusively purchase form you guys. Thanks!

Date of experience: February 18, 2025
Arkansas
1 review
0 helpful votes
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GREAT SELECTION, FAST SHIPPING
February 28, 2025

I have bought several sets of tires from Tire Rack, great service each time.

Date of experience: February 18, 2025
California
1 review
0 helpful votes
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Ordered tires
February 28, 2025

Ordered Pilot sport 4S for my M4 comp xDrive. To be honest it was a great experience, fedex delayed it a little.

Date of experience: February 27, 2025