Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,825
shipping
28,789
quality
29,349
This company responds to reviews on average within 1 day

Instant Feedback

530,816 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow marck H.
Unfollow marck H.
Share Review
Report Review

Always right
March 3, 2025

Great products always in stock and on time love this company customer for over 8 years

Date of experience: February 21, 2025
West Virginia
1 review
0 helpful votes
Follow Michael S.
Unfollow Michael S.
Share Review
Report Review

Great deal!
March 3, 2025

I was looking for tires for my daughter in law and had tried Walmart. Unfortunately, they shipped the wrong size and had to be sent back. I checked Tire Rack and found a great deal on a set of clearance tires, new old stock, and for just a few dollars more was able to get a good quality tire at a discount, I have ordered multiple times from Tire Rack and have been satisfied every time.

Date of experience: February 21, 2025
New York
1 review
0 helpful votes
Follow Noemi T.
Unfollow Noemi T.
Share Review
Report Review

Tire purchase and delivery
March 3, 2025

Tires received in a timely manner and no issues with product.

Date of experience: February 21, 2025
Tennessee
1 review
0 helpful votes
Follow Steven M.
Unfollow Steven M.
Share Review
Report Review

Stock not updated
March 3, 2025
Updated review

I placed an order and it said tires were in stock and a few minutes later I received a text saying tires were not in stock.

Date of experience: February 21, 2025

Fast, easy, clear
March 3, 2025
Previous review

Fast, easy, clear

Date of experience: February 21, 2025
District of Columbia
1 review
0 helpful votes
Follow Will N.
Unfollow Will N.
Share Review
Report Review

Great Service
March 3, 2025

Always on time delivery always great communication. Great people!

Date of experience: February 21, 2025
Texas
1 review
0 helpful votes
Follow Jason J.
Unfollow Jason J.
Share Review
Report Review

Another great experience
March 3, 2025

Have been extremely satisfied in doing business with Tire Rack for many years. My absolute favorite feature is that they test and review tires themselves on their own test course. You don't just have to rely on reviews from some random customers. They objectively test everything. Always the best pricing, free shipping, and even a free 2 year road hazard warranty! Couldn't be happier that Tire Rack is now part of the Discount Tire family. Thanks sales representative Gio for your excellent customer service.

Date of experience: February 21, 2025
Texas
1 review
0 helpful votes
Follow Leo I.
Unfollow Leo I.
Share Review
Report Review

Good selection
March 3, 2025

I Never have issues with buying tires here. Always great selection.

Date of experience: August 11, 2021
Arkansas
1 review
0 helpful votes
Follow Walter V.
Unfollow Walter V.
Share Review
Report Review

Good products and fast service
March 3, 2025

Always delivers quality products and fast service. Never had a complaint.

Date of experience: February 21, 2025
New York
1 review
0 helpful votes
Follow Peter S.
Unfollow Peter S.
Share Review
Report Review

Always Great
March 3, 2025

I have always had a great experience with Tire Rack! Good site and best prices.

Date of experience: February 21, 2025
New York
1 review
0 helpful votes
Follow Annie G.
Unfollow Annie G.
Share Review
Report Review

N/a
March 3, 2025
Updated review

Always a pleasure working with good people such as yourselves.

Date of experience: February 21, 2025

N/a
December 17, 2024
Previous review

Always a pleasure purchasing wit TireaRack.
I feel safe and secure knowing that I'm shopping wit a reputable tire company.

Date of experience: December 6, 2024
Florida
1 review
0 helpful votes
Follow John E.
Unfollow John E.
Share Review
Report Review

Do NOT buy tires anywhere else!
March 3, 2025

Have purchased well over a dozen tires, and 2 or 3 wheelsets with tires, going back 30 years. EVERY purchase was excellent, never a problem.

Date of experience: July 15, 1995
Florida
1 review
0 helpful votes
Follow Stephen F.
Unfollow Stephen F.
Share Review
Report Review

In the past, I've had to ask for special accommodations to get my new set of tires heat cycled. Your support team figured out a way and sent my tires quickly. Whether in person or online, it's the easiest way to buy tires.

Date of experience: February 21, 2025
California
1 review
0 helpful votes
Follow Christina F.
Unfollow Christina F.
Share Review
Report Review

Super Easy
March 3, 2025

This is the best website. Super cheap - free shipping and fast!

Date of experience: February 21, 2025
New York
1 review
0 helpful votes
Follow Frank L.
Unfollow Frank L.
Share Review
Report Review

Always a pleasure to source tires and wheels from Tire Rack.

Date of experience: February 21, 2025
Texas
1 review
0 helpful votes
Follow Abel R.
Unfollow Abel R.
Share Review
Report Review

Great
March 3, 2025
Updated review

Fast and prompt customer service, thank you for calling and following up.

Date of experience: February 21, 2025

Easy and fast
February 27, 2025
Previous review

Easy and fast

Date of experience: February 17, 2025
New Jersey
1 review
0 helpful votes
Follow Josh E.
Unfollow Josh E.
Share Review
Report Review

Always excellent
March 3, 2025

Sales people on the chat are always knowledgeable. In the past I've spoken with Gus, today it was with Steve.

Date of experience: February 21, 2025
Illinois
1 review
0 helpful votes
Follow Max R.
Unfollow Max R.
Share Review
Report Review

Great customer service!
March 3, 2025

My previous order (which was my first) was for a single tire. I chose the wrong kind of tread by mistake and Tire Rack made exchanging the tire a painless experience. Because of this, I feel confident purchasing the other 3 tires now that I can afford them.

Date of experience: October 3, 2023
New York
1 review
0 helpful votes
Follow Dominic G.
Unfollow Dominic G.
Share Review
Report Review

Easiest process ever
March 3, 2025

The process from start to delivery was about as simple and flawless as I could expect. The hardest part was choosing which wheels looked best on my car.

Date of experience: March 2, 2025
Arkansas
2 reviews
1 helpful vote
Follow TADDEO G.
Unfollow TADDEO G.
Share Review
Report Review

Xcellent
March 3, 2025

Great service and plenty to choose from. Reputable company to do business with!

Date of experience: October 21, 2022
Florida
2 reviews
0 helpful votes
Follow Christina M.
Unfollow Christina M.
Share Review
Report Review

Best tire store online
March 3, 2025

Always an easy ordering experience and quick delivery with Tire Rack

Date of experience: February 21, 2025