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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great products always in stock and on time love this company customer for over 8 years
I was looking for tires for my daughter in law and had tried Walmart. Unfortunately, they shipped the wrong size and had to be sent back. I checked Tire Rack and found a great deal on a set of clearance tires, new old stock, and for just a few dollars more was able to get a good quality tire at a discount, I have ordered multiple times from Tire Rack and have been satisfied every time.
Tires received in a timely manner and no issues with product.
I placed an order and it said tires were in stock and a few minutes later I received a text saying tires were not in stock.
Always on time delivery always great communication. Great people!
Have been extremely satisfied in doing business with Tire Rack for many years. My absolute favorite feature is that they test and review tires themselves on their own test course. You don't just have to rely on reviews from some random customers. They objectively test everything. Always the best pricing, free shipping, and even a free 2 year road hazard warranty! Couldn't be happier that Tire Rack is now part of the Discount Tire family. Thanks sales representative Gio for your excellent customer service.
Always delivers quality products and fast service. Never had a complaint.
I have always had a great experience with Tire Rack! Good site and best prices.
Always a pleasure purchasing wit TireaRack.
I feel safe and secure knowing that I'm shopping wit a reputable tire company.
Have purchased well over a dozen tires, and 2 or 3 wheelsets with tires, going back 30 years. EVERY purchase was excellent, never a problem.
In the past, I've had to ask for special accommodations to get my new set of tires heat cycled. Your support team figured out a way and sent my tires quickly. Whether in person or online, it's the easiest way to buy tires.
This is the best website. Super cheap - free shipping and fast!
Always a pleasure to source tires and wheels from Tire Rack.
Fast and prompt customer service, thank you for calling and following up.
Sales people on the chat are always knowledgeable. In the past I've spoken with Gus, today it was with Steve.
My previous order (which was my first) was for a single tire. I chose the wrong kind of tread by mistake and Tire Rack made exchanging the tire a painless experience. Because of this, I feel confident purchasing the other 3 tires now that I can afford them.
The process from start to delivery was about as simple and flawless as I could expect. The hardest part was choosing which wheels looked best on my car.
Always an easy ordering experience and quick delivery with Tire Rack
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

