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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,695
shipping
28,659
quality
29,219
This company responds to reviews on average within 1 day

Instant Feedback

528,603 reviews

We monitor reviews for authenticity

Iowa
1 review
0 helpful votes
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Tire rack review
February 28, 2025

Lightning fast shipping, ease of purchase found tires for about half of regular price

Date of experience: February 18, 2025
Florida
2 reviews
0 helpful votes
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Great prices on quality tires
February 28, 2025

Found quality tires at a great price, delivered directly to my auto repair shop.

Date of experience: February 18, 2025
Illinois
1 review
0 helpful votes
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Great prices and super fast delivery
February 28, 2025

Very easy to get quality tires at a great price delivered to my door

Date of experience: March 15, 2024
Arizona
1 review
0 helpful votes
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4th time purchasing@Tirerack
February 28, 2025

Always a smooth and easy transition. Never had bad experience

Date of experience: February 18, 2025
Texas
1 review
0 helpful votes
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Great company
February 28, 2025

Fast shipping excellent service
Got my tires super fast
Good job

Date of experience: December 16, 2024
Louisiana
1 review
0 helpful votes
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Warranty process is a MAJOR hassle.
February 28, 2025

It took something like 3 months the one time I filed a claim for a road hazard warranty and I could only claim 3 of the 4 damaged tires. Whatever you do, don't let the tires out of your possession until you have been reimbursed NO MATTER what the claims rep instructs you to do. They will change the rules on you as soon as they get the upper hand.

Date of experience: February 18, 2025
Elise B. — TireRack Rep
over a year old

We're sorry to hear your experience with us was not to your satisfaction! Will you please send your order number and details of your experience to [email protected]?

Georgia
2 reviews
0 helpful votes
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Easy use
February 28, 2025

Finding a good tire was easy setting up an appointment worked flawlessly. The best price I could find online.

Date of experience: February 18, 2025
California
1 review
0 helpful votes
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Good website
February 28, 2025

Great info on lots of tires. Good comparisons between different tire brands.

Date of experience: December 11, 2024
Mississippi
1 review
0 helpful votes
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Great tires, great prices
February 28, 2025
Updated review

Got the tires I wanted cheaper than my local tire shop. Awesome!

Date of experience: October 14, 2024

Great customer service and fast shipping
July 3, 2024
Previous review

Great service and easy access. Tire rack supplies competitive prices on great tires and ships them to your door overnight.

Date of experience: June 22, 2024
Arizona
1 review
0 helpful votes
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Always easy and a great deal.
February 28, 2025

Second time getting tires for my car, the road hazard being included makes buying from tire rack a no brainer. On my last set I had to use it with in the first month and it was very easy. That alone is a huge saving compared to their competitors that charge $30-40 per tire.

Date of experience: February 17, 2025
Washington
1 review
0 helpful votes
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Always had great service
February 28, 2025

Always fast delivery and exactly what i ordered and the reviews really help decide on which tires to buy

Date of experience: February 17, 2025
California
1 review
0 helpful votes
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Amazing
February 28, 2025

Amazing price if you plan ahead for what you need. Front door delivery

Date of experience: February 17, 2025
Massachusetts
1 review
0 helpful votes
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Right tire, great price
February 28, 2025

Very quick and easy. Delivery was as promised. Tires performed well and had great winter traction for an all season. Perfect choice.

Date of experience: May 22, 2023
Virginia
1 review
0 helpful votes
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N/a
February 28, 2025

It was ok couldn't use my cell to make purchases.
Cell phone app isn't that good.

Date of experience: February 23, 2025
Illinois
1 review
0 helpful votes
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Smooth website.
February 28, 2025

Easy process, plenty of options/choices. Usually have rebates to offer as well.

Date of experience: July 17, 2019
Mississippi
1 review
0 helpful votes
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Great experience.
February 28, 2025

Finding the right size and fit was really easy. Was notified of parts needed for installation before ordering. Order was delivered on time. Quality and price was excellent.

Date of experience: February 27, 2025
Indiana
1 review
0 helpful votes
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Great
February 28, 2025
Updated review

Great easy to navigate and easy to use, good price and good payment plans

Date of experience: February 17, 2025

Grateful
February 22, 2025
Previous review

Easy to navigate and understand, payment options are good, and affordable products

Date of experience: February 12, 2025
Kentucky
1 review
0 helpful votes
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Fantastic
February 28, 2025

Detailed information that helps you feel that you are making the right choice.

Date of experience: February 17, 2025
California
2 reviews
0 helpful votes
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Quick service
February 28, 2025
Updated review

Have previously ordered two sets of tires from TireRack.com. Quick delivery, excellent selection and great prices.

Date of experience: April 17, 2022

Easy peasy lemon squeezy
December 13, 2021
Previous review

Easy peasy lemon squeezy.

Date of experience: December 13, 2021
Florida
1 review
0 helpful votes
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Always great!
February 28, 2025

I've ordered from tire rack many times, always the best price and they ship it right to my installer for free!

Date of experience: February 17, 2025