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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Lightning fast shipping, ease of purchase found tires for about half of regular price
Found quality tires at a great price, delivered directly to my auto repair shop.
Very easy to get quality tires at a great price delivered to my door
Always a smooth and easy transition. Never had bad experience
It took something like 3 months the one time I filed a claim for a road hazard warranty and I could only claim 3 of the 4 damaged tires. Whatever you do, don't let the tires out of your possession until you have been reimbursed NO MATTER what the claims rep instructs you to do. They will change the rules on you as soon as they get the upper hand.
Great info on lots of tires. Good comparisons between different tire brands.
Got the tires I wanted cheaper than my local tire shop. Awesome!
Great service and easy access. Tire rack supplies competitive prices on great tires and ships them to your door overnight.
Second time getting tires for my car, the road hazard being included makes buying from tire rack a no brainer. On my last set I had to use it with in the first month and it was very easy. That alone is a huge saving compared to their competitors that charge $30-40 per tire.
Always fast delivery and exactly what i ordered and the reviews really help decide on which tires to buy
Very quick and easy. Delivery was as promised. Tires performed well and had great winter traction for an all season. Perfect choice.
Easy process, plenty of options/choices. Usually have rebates to offer as well.
Finding the right size and fit was really easy. Was notified of parts needed for installation before ordering. Order was delivered on time. Quality and price was excellent.
Great easy to navigate and easy to use, good price and good payment plans
Easy to navigate and understand, payment options are good, and affordable products
Have previously ordered two sets of tires from TireRack.com. Quick delivery, excellent selection and great prices.
I've ordered from tire rack many times, always the best price and they ship it right to my installer for free!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We're sorry to hear your experience with us was not to your satisfaction! Will you please send your order number and details of your experience to [email protected]?