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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,251
value
28,689
shipping
28,653
quality
29,213
This company responds to reviews on average within 1 day

Instant Feedback

528,477 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Fast and great choices
February 27, 2025

I enjoy shopping on your website because its easy to use and you have great selections.

Date of experience: February 17, 2025
Virginia
2 reviews
1 helpful vote
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Great prices!
February 27, 2025

Quick and easy and best prices after shopping around. I am a returning customer.

Date of experience: February 17, 2025
California
1 review
0 helpful votes
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Easy peasy
February 27, 2025

Ordering online is a breeze and financing through affirm is the best way to save cash

Date of experience: February 17, 2025
New York
1 review
0 helpful votes
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Love the tires
February 27, 2025

Got a bubble going through rebate now was pretty smooth so far

Date of experience: February 17, 2025
Nevada
1 review
0 helpful votes
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My last experience was seamless. God, this is as annoying as the form refusing to accept my city. WTF does my experience require certain characters.

Date of experience: February 17, 2025

Great!
November 7, 2024
Previous review

Great! I'm happy with the price.

Date of experience: October 27, 2024
Kansas
1 review
0 helpful votes
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Nice and easy
February 27, 2025

The easy part of getting tires when the the rest can be harder than needed

Date of experience: February 17, 2025
New York
1 review
0 helpful votes
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Great customer service!
February 27, 2025
Updated review

I made an error in placing my order. Getting a representative to assist me was easy, and Gio was patient, knowledgeable and extremely helpful. Made was Could have been a nerve-racking experience very easy.

Date of experience: February 17, 2025

Ordering was easy
February 27, 2025
Previous review

Ordering was easy.

Date of experience: February 17, 2025
District of Columbia
1 review
0 helpful votes
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Glicthes on website
February 27, 2025

Window kept popping up that said "Terms and conditions" then it would just disappear, took me 3 tries to place an order!

Date of experience: February 17, 2025
Florida
1 review
0 helpful votes
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Smooth checkout. The only problem was with the installation.

Date of experience: December 28, 2022
Texas
1 review
0 helpful votes
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Thanks Tire Rack
February 27, 2025

Great Experience, Easy to order, and fast delivery. Thanks Again!

Date of experience: February 17, 2025
New York
1 review
0 helpful votes
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Tire Rack is the best!
February 27, 2025

I just ordered another tire from Tire Rack. Always the best prices with fast shipping! Their warranty assistance is top notch!

Date of experience: February 17, 2025
Maryland
1 review
0 helpful votes
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Easy
February 27, 2025

Quick Easy Fast with comparison charts to help decide which tires to get.

Date of experience: February 17, 2025
GB
1 review
0 helpful votes
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Long time customer
February 27, 2025

Good selection and good prices and choice of installers in my area

Date of experience: February 17, 2025
Florida
1 review
0 helpful votes
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Good Tires and Website
February 27, 2025

Good Tires and Website. Survey at the end is proving to be annoying.

Date of experience: February 17, 2025
Indiana
1 review
0 helpful votes
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Its all good
February 27, 2025

It was a good experience. I appreciate the the quality work. Thank you

Date of experience: February 17, 2025
Pennsylvania
1 review
0 helpful votes
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Couldn't be simpler to order with free delivery, and reliably good prices. Technical resources second to none.

Date of experience: February 17, 2025
New Jersey
1 review
0 helpful votes
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TIRE WARRANTY
February 27, 2025

Lost out on tire warranty even with the proof of damage.
Also shipped to a reccomended installer who LOST the tires. Recommended installer then claimed never got the tires.
Tire rack covered the loss but the installer was not up and up

Date of experience: January 15, 2021
Maine
2 reviews
0 helpful votes
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New wheels
February 27, 2025

Great customer service, they texted me to make sure everything was as o had ordered.

Date of experience: February 24, 2025
New York
1 review
0 helpful votes
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Always easy
February 27, 2025

Always easy to find what I need for all my vehicles throughout the years!

Date of experience: February 17, 2025
Ohio
1 review
0 helpful votes
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Great experience
February 27, 2025

Best place to find and review best option
Great service and shipping

Date of experience: February 17, 2025