On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Very easy and great prices! Had everything I needed to make the right decision!
I got a flat tire and i had tons of bills due, the road hazard claims paid for my tire after it was flat only 3 days after purchasing. I will now buy a new tire from them again because i trust them and they are fast too. Earned a lifetime customer.
Got tires here and they have road hazard so hopefully they stay true to their word and pay for the new tire
Simple to navigate and choose tires
Cost is comparable to all store
New tires for a Tesla, expected no affordable options at all but was super happy to have gotten something great for a quarter of what I expected to pay.
We have had great experiences ordering from tire rack ordering in the past
Always easy to go through the website searching the tires I am looking for. Great options for tires depending on the size. Pricing has fallen behind of the competitors I only use tireracks for specific tires I am looking for that other sites do not have.
Althought they forgot to put my caps back on...the service is always perfect. Lets see if the remember this go round. I will remind them of this...
Purchases date to pre year 2000. Always dependable (as you know!).
I ordered 4 wheels and they were delifered as scheduled. L decided to put add an additional wheel as a spare so that I could rotate all 5 tires.
The ease and prices on tirerack.com are the best! My favorite tire buying experience!
I really enjoyed working with Tire Rack in 2022 hence my return with working them again in 2025. Phenomenal customer service and professionalism.
Tire Rack has a great website to help you choose and has the best prices.
I don't want to write about my experience. My experience is going down since I'm being forced to write something and the prompt wont let me move forward unless I complete this section.
Very much like my experience where I can research tires vs. "getting sold" at the local tire shop.
Lots of spec information! Once I've narrowed down the choices, I appreciate the videos from professional drivers in vehicles of a similar power-to-weight ratio.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members