On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I've used TireRack a bunch of times. Couldn't be any easier to find what you need. Fantastic search engine, free delivery, and best prices.
I have been using Tire Rack since I purchased my first vehicle in 1987...they are reliable and knowledgeable.
Fast and friendly customer service, thank you, highly recommended for any tire purchase
Ordering was super simple and very easy to do. Always has been.
This was no different from the last time I order, just different tires.
First time ordering tires and going to TireRack.com made the process easy and seamless.
Always my go to for tires for any of my vehicles. Fast delivery and the roadside warranty is very helpful (and easy to make a claim if need be). Outstanding customer service.
Ordered 4 Vredestein tires and picked up at warehouse - very easy process ordering and picking up. Excellent tires so far!
I have ordered from Tire Rack for years, I love looking and comparing tire qualities, and picking the right tires for my vehicles. I just orders a new set for my CX30 2020.
Very easy to follow and nice tire selection
Always connected with them over the phone and always felt heard
I have not heard back on a claim concerning a damaged tire that happen more than 24 hours ago. I can't drive my car because they are run flats. That's wrong. You need to make this a better customer experience
Everything went great, received very fast, put the tires on, they work well.
Needed new tires for my pickup, the shopping on tire rack went very smoothly, ended up with a total tire and rim package mounted and balanced with tpms installed! Received it in short time, everything was as ordered fitment was very good all went well!
Very impressed with the process. Tires Plus did a great job.
Hard to beat Tire Rack. Been using their service for years. The prices are great and shipping is fast!
I ordered 4 tires. 2 tires have quality issues. Nothing could be done about it I was told. Pirelli P Zero 2020production, MO Mercedes XL
We appreciate you bringing this to our attention and a member of our team will be reaching out to you.
Easy shopping, great prices, and it came so quickly via FedEx.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention and a member of our team will be reaching out.