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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,827
shipping
28,791
quality
29,351
This company responds to reviews on average within 1 day

Instant Feedback

530,924 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Tires
March 7, 2025

I bought tires off tire rack many times never had an issue. Even with a warranty item. Mo

Date of experience: February 25, 2025
California
1 review
0 helpful votes
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Best place for tires
March 7, 2025

Always smooth and great selections. Allows me to get the best prices on the tires i want.

Date of experience: February 25, 2025
Florida
1 review
0 helpful votes
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Super easy every time
March 7, 2025
Updated review

Each time I can find my tire needs quick and painless, thank you for all
Your help over the orders I've placed

Date of experience: February 25, 2025

Tire rack team is awesome
January 25, 2025
Previous review

The team at tire rack is always eager to help me and make sure i have what i need! Thank you all!

Date of experience: January 14, 2025
South Carolina
1 review
0 helpful votes
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Tire Rack for the win!
March 7, 2025
Updated review

Always come as ordered and quickly. Never had any problems with tire rack so I keep coming back. I get my M&B at my favorite local shop.

Date of experience: August 20, 2024

Always buy from tirerack.com
September 29, 2024
Previous review

Always buy from tirerack.com

Date of experience: September 19, 2024
Massachusetts
1 review
0 helpful votes
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The first time I used TireRack I was able to have the tires installed at a nearby shop that was helpful and convenient. This time I have discovered how to filter reviews by make and model of car and location to find most relevant feedback most efficiently. Good selection and speedy service. Really happy!

Date of experience: February 25, 2025
Oregon
1 review
0 helpful votes
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TIRE RACK: Helpful, accurate website information combined with compelling options to meet our needs. Website functionality and information for comparative tire research, Synchrony promotional credit offer, purchase check-out and installation scheduling all worked very well with appropriate cadence and helpful content in follow-up communications. Thank you!

DISCOUNT TIRE: Outstanding customer service with a proactive, positive professionalism exhibited throughout. Service Tech Adon took the time to provide a mid-service progress and eta for completion. Excellent quality and a delightful customer experience throughout. Thank you!

Date of experience: March 3, 2025
New York
1 review
0 helpful votes
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Great site always competitive pricing have used this site for years

Date of experience: February 25, 2025
California
1 review
0 helpful votes
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Website was easy to navigate and organized.I also really like the status of the stock that let's me know when they can ship.

I ordered Falken RT660+ tires to be installed on new wheels.

The tires were shipped to an America's Tire location and I was able to schedule an appointment online.

I arrived at the set time and they greeted me and set me up for the tire installation. The wheels were brand new and were off the car.

I left the wheels there but within an hour I received a text saying they were ready.

Installation looked really good and they handled my wheels with care.

I installed them on the car and balance felt perfect.

This was all too easy and turned out exactly as I had hope for all within reasonable pricing!

Date of experience: February 27, 2025
Tennessee
1 review
0 helpful votes
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TireRack, 9.5/10
March 7, 2025

Previous experiences were always great. Usually order 245/40r18 Yokohama Advan Apex but TR doesnt stock them anymore. 2 sets of those from TR and didnt disappoint. Guessing im trying Conti ECS 02!

Date of experience: March 7, 2025
California
1 review
0 helpful votes
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Easy to order from my iPhone
March 7, 2025

I had a good experience ordering some wheels from tirerack.

Date of experience: February 25, 2025
California
1 review
0 helpful votes
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Repeat customer
March 7, 2025

This is third time used Tire Rack for my Range Rover, by far best price, fast service and have had installed both at my home and at a tire center and great service next day tires. Tell everyone I know when the bring up needing tires to go to your site. Use to use Costco but never have my brand and size but wont go back now

Date of experience: February 25, 2025
Illinois
2 reviews
0 helpful votes
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Great prices / free shipping and reliable! Always shop at tirerack.com for wheels / tires

Date of experience: February 25, 2025
Virginia
1 review
0 helpful votes
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Pirelli tires are poorly designed
March 7, 2025

Ordered a new set, didn't last 6 months. Probably more on Pirelli than tire rack but still annoying.

Date of experience: July 15, 2024
California
1 review
0 helpful votes
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Never go anywhere else
March 7, 2025

Always great service and products! I always use them. Very convenient.

Date of experience: February 25, 2025
Florida
1 review
0 helpful votes
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Always Great
March 7, 2025

Pricing and service has been great. This is the 4th or 5th time ordering directly from tire rack. Quick and efficient!

Date of experience: February 25, 2025
Connecticut
1 review
0 helpful votes
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Amazing! After ordering, Devin followed up to make sure that I get what i requested. Wheels showed up next day! Appreciate the outstanding customer care!

Date of experience: February 25, 2025
Massachusetts
1 review
0 helpful votes
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Never Disappoints
March 7, 2025

Always on time, great pricing you can't go wrong here so push the button...

Date of experience: February 25, 2025
Maryland
1 review
0 helpful votes
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So far so good
March 7, 2025

Previous set of tires I purchased for this car are Vrdestan and are excellent on wet roads and in snow, however they are very noisy. If I had know in advance I would have purchased other tires.

Date of experience: February 25, 2025
Massachusetts
1 review
0 helpful votes
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Awesome
March 7, 2025

Very good, and reliable. Free road hazard protection. Free and fast delivery

Date of experience: February 25, 2025
Pennsylvania
1 review
0 helpful votes
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Fast shipping. Tires came as expected. Definitely will continue to shop with them in the future.

Date of experience: February 25, 2025