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Tidestore Reviews Summary
Tidestore has a rating of 3.5 stars from 517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tidestore most frequently mention customer service, good quality and beautiful dress. Tidestore ranks 9th among Wholesale Clothing sites.
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3 Months is how long it took to get all my order. I suspect that they only sent the last of the order because I filed a complaint with Paypal. Instead of sending me my stuff (which was all very poor quality), they continually sent me e-mails asking me to stop the claim with Paypal because it had all been shipped. From the date they told me it had all been shipped until I actually got the package was 43 days. The date stamp on the package was for the day after I escalated the claim with Paypal.
BEWARE - these guys are rip off artists in my opinion!
I believe that all these gold starts are from people that work for the company as the reviews are so extreme from terrible - my experience - to perfect?
If negative stars were possible, I would give them that!
What a cute dress! I fell in love with the dress at my first sight and bought it immediately. I received the dress today. It looks more beautiful than expected! I'll wear this dress to my friends party.
Recently I ordered a Black PU Oversized Shoulder Bag at tidestore.com. Which was really different experience. Shipping duration was short. And when I received the bag it looked better than the picture. Always good deals on great products. Thanks very much.
I've just find this website from my friends facebook, when i saw it, i think it's amazing, i must buy it for myself, the website is easy to use, it's quick for me to shop here, and the shipping is fast, when i receive it, i can't wait to open it, i'm fully satisfied with the red dress, definitely shop again!
Don't deal with them, ordered 4 items only got 2 items after 3 weeks and they were a size to fit an 8 year old child, yet they were supposed to be size L. Never again.
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!
Best regards,
Tidestore Team
This business advertises the most stunning looking clothes, they do give good service however, the clothes that you pay for and Receive are cheap looking, bad quality and it smells of plastic! I ordered many items( about 12 items) only the 1 pair of boots and a jacket I could call decent. The rest of what I received could be called trash, no one would ever buy it if they saw it in the shop. How the "model" wear the clothes and what you really get is totally different. Is SHOCKINGLY different. And it looks used already.
I am extremely disappointed at what I bought, I feel it was a great waste of money and time.
I waited 4 months for my goods to come through, tracking every single day, it was so tedious and annoying I just gave up near the end. The staff were trying to be helpful but the experience was still aggravating. Unfortunately I have to say that I can't recommend anyone to buy from here.
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!
Best regards,
Tidestore Team
I ordered two items from Tidestore on July 17th and got an email about 2 weeks later saying that one of the items was out of stock. They requested that I pick another item within the same price range (or up to 10% more expensive) or I could also get a refund. I opted for the refund and was immediately refunded. A little over a week later, they said there was something wrong with their systems and they couldn't retrieve the item info on my order and asked me to specify the color of the item again. It's almost been a month and I haven't received my items, or even a tracking number, but it does seem like they are responsive.
Dear customer,
Thank you for sharing your experience with us, we are sorry to hear that you had an unpleasant experience with us. Could you please tell me your order NO.? After you have sent me the order NO. Then I will inform your exclusive customer service representative immediately and he or she will try hard to help you solve your problem as soon as possible!
Best regards!
Tidestore team
I have ordered twice from Tidestore and the quality of clothes was terrible. They just look good on the website but the stuff you receive has poor quality cloth and very tacky look and sewing.
Very bad! Cheats.
Dear customer,
Thank you for sharing your experience with us, we are sorry to hear that you had an unpleasant experience with us. Could you please tell me your order NO.? After you have sent me the order NO. Then I will inform your exclusive customer service representative immediately and he or she will try hard to help you solve your problem as soon as possible!
Best regards!
Tidestore team
I've bought some dresses on this site. The shipment has been very quick and the quality of the products is great.
It was very easy to shop on tidestore, they have really good items for not bad quality and they often have many discounts and new arrival items.
Amazing customer service and fantastic turn around! Unbelievably impressed!
The dress is amazing. Very nice colour too.
Don't buy it too small. Before you buy check your chest and shoulder size.
Great service. So nice I had never before on internet. A personal touch and a very good delivery process.
It was a pleasure to buy at tidestore.
I place my order 5 weeks ago and It's still not delivered. It was a quite a big order, my customers are complaining. I am not shopping with them again.
Dear Nu N.
Thank you for sharing your experience with us, we are sorry to hear that you had an unpleasant experience with us. Could you please tell me your order NO.? After you have sent me the order NO. Then I will inform your exclusive customer service representative immediately and he or she will try hard to help you solve your problem as soon as possible!
Hello! Can I get the adress of tidestore to send the items back, please? I want a refund. Thank you.
I've ordered from tidestore a couple times now. First time went without any glitches. Second time, there was an internal issue with their shipping and I wasn't informed. I contacted customer service and was replied within 24hrs. The dress was sent out fastly. I received it relatively quick after it was shipped. I will still order from tidestore!
I absolutely like shopping at this store! It's my new favorite store! It was a little late. But it's well worth it! The skirt and dress I bought were adorable and fit me perfectly! If you're looking for clothes at a good price and cute, then you should go to tidestore. I highly recommend it to everyone!
I have bought a few pair of shoes from tidestore and I am quite happy with all of them. The shoes are comfortable and they look amazing! I'm happy with all my products that I have bought from this store and will certainly be shopping from here again. Nice customer service and quickly help me solve the problems.
Well I got my second item finally, still missing one. - place order in May.
2xplus fits medium - what sizing chart do they use - I can't even get the dress over my chest - I can wear 1x in north American sizing but ordered 2x just in case should have kept my money in my pocket - as I can't return these dresses as shipping to China - will cost me more then the items what a waste of $100.00 - third item propably won't fit either when it eventually gets here.
Dear Liz S.
Thank you for sharing your experience with us. We are so sorry to hear that you had an unpleasant experience with us. I have informed your exclusive customer service representative the problem you have met with, and they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Ordered some items almost a month ago and no tracking number. Order number *******. No answer to email. STAY Well AWAY
Dear Attiya B.
Thank you for sharing your experience with us. I have checked your order status for you, and it shows that we shipped out all the items in your order on 2015-06-08 except suborder 620190. You could track your order via http://www.17track.net/en/ with RK215123409CN, RK244785807CN. Please keep on tracking your order and thank you so much for your cooperation!
From the business
Tidestore.com is an online quality fashion clothing store offering trendy clothes for women and men. Cheap wholesale clothes but great quality! Shop now!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!
Best regards,
Tidestore Team