Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Tidestore

Tidestore

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Tidestore?
grey stargrey stargrey stargrey stargrey star

Tidestore Reviews Summary

Tidestore has a rating of 3.5 stars from 517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tidestore most frequently mention customer service, good quality and beautiful dress. Tidestore ranks 9th among Wholesale Clothing sites.

service
124
value
125
shipping
135
returns
77
quality
135

We monitor reviews for authenticity

Cyprus
1 review
5 helpful votes
Follow Dana B.
Unfollow Dana B.
Share Review
Report Review

Worst cloth ever
June 11, 2015

I ordered 5 items, which were received 4 weeks later, all of them poorest quality ever. I mean sizes don't match anditems in pictures are different from ones in pictures

Date of experience: June 11, 2015
Meg L. — Tidestore Rep
over a year old

Dear Dana B.
Thank you for sharing your experience with us. I am so sorry that you are not satisfied with our service. Hope you could kindly note that we totally allow customers to return the items they are not satisfied with. I have informed your exclusive customer service the problem you have met with, and they will try their best to solve your problem as soon as possible! Thank you so much for your cooperation!

Australia
1 review
3 helpful votes
Follow Ames C.
Unfollow Ames C.
Share Review
Report Review

Worst site I have ever used to buy clothes. They didn't ship my item till 6 weeks after purchase and that was not only till I prompted them. The item was advertised as a "baggy jacket". The jacket was so small that it would fit an average 6 year old. The jacket was bad quality, material began fluffing before wear and smelt really bad. Customer service wasn't helpful, they wouldn't do anything even though their return policy says so otherwise. I also find their other reviews on their website are fake... Buyer beware.

Date of experience: June 10, 2015
Meg L. — Tidestore Rep
over a year old

Dear Ames C.
Thank you for sharing your experience with us. I am so sorry that you are not satisfied with our service. Hope you could kindly note that we totally allow customers to return the items they are not satisfied with. I have informed your exclusive customer service representative the problem you have met with, they will contact with you as soon as possible! Thank you so much for your cooperation!

Delaware
1 review
9 helpful votes
Follow morena c.
Unfollow morena c.
Share Review
Report Review

I ordered a dress for an special event June the 6 and the dress has not arrived. Very unhappy. I hope they don\t just take the money. I will never order from tidestore if my dress doesnt arrive. It has taken 6 weeks and dress is not here

Date of experience: May 27, 2015
Meg L. — Tidestore Rep
over a year old

Thank you for sharing your experience with us.
I am so sorry that you are not satisfied with our service. Hope you could kindly understand that the delivery date depends on the processing time and shipping time of your order. Could you please provide your order No.? Our sales representative will contact with you as soon as possible to help you solve the problem. You could send email to [email protected] as well, so that we can check your order status and try hard to solve your problem as soon as possible!

South Africa
1 review
12 helpful votes
Follow Lindie M.
Unfollow Lindie M.
Share Review
Report Review

Terrible Service
May 20, 2015

I ordered an item from tidestore a month ago and it still being prepared. Never use them!

Date of experience: May 20, 2015
Meg L. — Tidestore Rep
over a year old

Thank you for sharing your experience with us.
I am so sorry that you are not satisfied with our service. Hope you could kindly understand that the delivery date depends on the processing time and shipping time of your order. Could you please provide your order No.? Our sales representative will contact with you as soon as possible to help you solve the problem. You could send email to [email protected] as well, so that we can check your order status and try hard to solve your problem as soon as possible!

California
1 review
16 helpful votes
Follow Lauren c.
Unfollow Lauren c.
Share Review
Report Review

I ordered a dress I really liked that I saw on the tide store website I had seen the same dress on other websites but I enjoyed the reviews on the website. They were false. I received my dress a whole month later, when I opened the bag I did not see the beautiful dress online I saw a DIRTY, small (which I ordered large) two different colors. I am dissatisfied customer I went about it the only way I could, threw customer service which they returned with a 5$ off, why would I invest more money for the same outcome? Do not I repeat do not purchase from this website! Waste of money.

Date of experience: May 13, 2015
Meg L. — Tidestore Rep
over a year old

Hello Lauren,
Thank you for sharing your experience with us.
I am so sorry that you are not satisfied with our service. But can you please provide your order No.? Our sales representative will contact with you as soon as possible to help you solve the problem. You could send email to [email protected] as well, so that we can check your order status and try hard to solve your problem as soon as possible!

Washington
1 review
10 helpful votes
Follow Austin S.
Unfollow Austin S.
Share Review
Report Review

If you're looking for a site that scam's, lies, and takes your money for their own well being, then look no further than TideStore.com! They do exactly that in just a few short minutes, so keep ordering and just wait for nothing, because they don't do S#!* for you, except spend your money. (:

Date of experience: May 12, 2015
Meg L. — Tidestore Rep
over a year old

Hello Austin,
Thank you for sharing your experience with us.
I am so sorry that you are not satisfied with our service. But can you please provide your order No.? Our sales representative will contact with you as soon as possible to help you solve the problem. You could send email to [email protected] as well, so that we can check your order status and try hard to solve your problem as soon as possible!

South Africa
1 review
11 helpful votes
Follow Barbra C.
Unfollow Barbra C.
Share Review
Report Review

The quality is very bad on dresses.the photos decieve u. L have never been this disapointed.and sizes on jackets very small. Thanks tidestore for wasting my tym and money. Please sell what you are advetising. NEVER EVER BUYING HERE AGAIN

Date of experience: May 10, 2015
Meg L. — Tidestore Rep
over a year old

Hello Barbra,
Thank you for sharing your experience with us.
I am so sorry that you are not satisfied with our service. But can you please provide your order No.? Our sales representative will contact with you as soon as possible to help you solve the problem. You could send email to [email protected] as well, so that we can check your order status and try hard to solve your problem as soon as possible!

GB
1 review
6 helpful votes
Follow Jacqueline S.
Unfollow Jacqueline S.
Share Review
Report Review

Price was right, shipping was quick. I would highly recommend the site to anyone looking for consignment (purchase or sale) of high end designer goods.

Date of experience: May 7, 2015
Virginia
1 review
1 helpful vote
Follow Anneth P.
Unfollow Anneth P.
Share Review
Report Review

The item I ordered was fairly priced to begin with but I got the first time buyer discount and there was no shipping charge. The online chat operators were very helpful. The item arrived within days and was exactly as listed on the site.

Date of experience: May 7, 2015
Illinois
1 review
0 helpful votes
Follow Sara P.
Unfollow Sara P.
Share Review
Report Review

I bought the heavyweight hooded pullover sweatshirt and a gray mid-weight t-shirt. Both are excellent craftsmanship. The hoodie is just the right color, fits great, looks great and makes driving a convertible on chilly mornings a pleasure. The t-shirt is just the right weight, I love the shorter snugger length of the arm sleeves.

Date of experience: May 7, 2015
Oregon
1 review
0 helpful votes
Follow Louise J.
Unfollow Louise J.
Share Review
Report Review

The shirts I bought were the best I have ever worn. The one small detail that I would change if I could is make the breast pocket 1/2-3/4" deeper to accommodate a mechanical pencil.

Date of experience: May 7, 2015
New Jersey
1 review
1 helpful vote
Follow Kathryn C.
Unfollow Kathryn C.
Share Review
Report Review

From the very first point of contact, the staff were fantastic - they were punctual, honest, helpful, patient, flexible, friendly, and more. This set up the foundations for a wonderful experience, with the end result being our custom pieces of jewellery, which are absolutely stunning. We adore how our jewellery turned out and we're just unbelievably happy by the whole process.

Date of experience: May 7, 2015
California
1 review
0 helpful votes
Follow Robin H.
Unfollow Robin H.
Share Review
Report Review

Loved it
May 7, 2015

The tank tops themselves are WONDERFUL and make nursing much easier. The shipping was quick and the product was exactly as advertised.

Date of experience: May 7, 2015
Israel
1 review
0 helpful votes
Follow Cheryl M.
Unfollow Cheryl M.
Share Review
Report Review

I placed an order with Tidestore last Monday and received the order on Thursday Afternoon (the following). Fantastic service!. Will definitely purchase from again!.

Date of experience: May 6, 2015
Azerbaijan
1 review
0 helpful votes
Follow JeanBell S.
Unfollow JeanBell S.
Share Review
Report Review

I ordered some wedding bridemaids dresses from this company and I was very satisfied with my purchase! I would recommend this company to all my friends!

Date of experience: May 6, 2015
Georgia
1 review
0 helpful votes
Follow Everyl M.
Unfollow Everyl M.
Share Review
Report Review

Great place to shop for little things you need for a wedding. I purchased gifts and favors from them and had a pleasant experience. Fast and friendly service!

Date of experience: May 6, 2015
Serbia
1 review
1 helpful vote
Follow Gloria C.
Unfollow Gloria C.
Share Review
Report Review

My best friend is getting married and I'm helping with her wedding. I was able to find everything we needed on this site. I also was able to find good wedding ideas on this site. Service was excellent and representative was friendly and able to answer questions.

Date of experience: May 6, 2015
MD
1 review
0 helpful votes
Follow Doris R.
Unfollow Doris R.
Share Review
Report Review

The earnings I got here are not a 30 dollar piece of jewelry. But it's still nice and my girlfriend has many compliments on them

Date of experience: May 6, 2015
Slovakia
1 review
0 helpful votes
Follow Teresa R.
Unfollow Teresa R.
Share Review
Report Review

Tidestore sent me smart classic looking and feeling bag. The way the handle comes packaged it is too short for your shoulder buy if you put all 4 strap connectors to the last poked hole it is an exact fit for me or anyone. The inside is nice looking and has all the compartments you need. The outside back of the bag has a pocket that is perfect for your smart phone. The price point of the bag makes it a Great buy, and you can afford other colors for variety in your wardrobe.

Date of experience: May 6, 2015
Slovenia
1 review
0 helpful votes
Follow Heather M.
Unfollow Heather M.
Share Review
Report Review

Loved it
May 7, 2015

My daughter and I ordered A prom dress for my 10 y/o grand daughters Birthday Ball. We weren't sure of the quality of the dress and were kind of nervous. When the dress was delivered, it was more then we expected, (we had to take it in on the sides a little.) The dress is SIMPLY BEAUTIFUL and very well made. We were very happy and pleased with our purchase. Thanks for helping my grand daughter look and feel like the Little Princess she really is.

Date of experience: May 6, 2015

From the business

Tidestore.com is an online quality fashion clothing store offering trendy clothes for women and men. Cheap wholesale clothes but great quality! Shop now!