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Tidestore has a rating of 3.5 stars from 517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tidestore most frequently mention customer service, good quality and beautiful dress. Tidestore ranks 9th among Wholesale Clothing sites.
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I ordered 5 items, which were received 4 weeks later, all of them poorest quality ever. I mean sizes don't match anditems in pictures are different from ones in pictures
Worst site I have ever used to buy clothes. They didn't ship my item till 6 weeks after purchase and that was not only till I prompted them. The item was advertised as a "baggy jacket". The jacket was so small that it would fit an average 6 year old. The jacket was bad quality, material began fluffing before wear and smelt really bad. Customer service wasn't helpful, they wouldn't do anything even though their return policy says so otherwise. I also find their other reviews on their website are fake... Buyer beware.
Dear Ames C.
Thank you for sharing your experience with us. I am so sorry that you are not satisfied with our service. Hope you could kindly note that we totally allow customers to return the items they are not satisfied with. I have informed your exclusive customer service representative the problem you have met with, they will contact with you as soon as possible! Thank you so much for your cooperation!
I ordered a dress for an special event June the 6 and the dress has not arrived. Very unhappy. I hope they don\t just take the money. I will never order from tidestore if my dress doesnt arrive. It has taken 6 weeks and dress is not here
Thank you for sharing your experience with us.
I am so sorry that you are not satisfied with our service. Hope you could kindly understand that the delivery date depends on the processing time and shipping time of your order. Could you please provide your order No.? Our sales representative will contact with you as soon as possible to help you solve the problem. You could send email to [email protected] as well, so that we can check your order status and try hard to solve your problem as soon as possible!
I ordered an item from tidestore a month ago and it still being prepared. Never use them!
Thank you for sharing your experience with us.
I am so sorry that you are not satisfied with our service. Hope you could kindly understand that the delivery date depends on the processing time and shipping time of your order. Could you please provide your order No.? Our sales representative will contact with you as soon as possible to help you solve the problem. You could send email to [email protected] as well, so that we can check your order status and try hard to solve your problem as soon as possible!
I ordered a dress I really liked that I saw on the tide store website I had seen the same dress on other websites but I enjoyed the reviews on the website. They were false. I received my dress a whole month later, when I opened the bag I did not see the beautiful dress online I saw a DIRTY, small (which I ordered large) two different colors. I am dissatisfied customer I went about it the only way I could, threw customer service which they returned with a 5$ off, why would I invest more money for the same outcome? Do not I repeat do not purchase from this website! Waste of money.
Hello Lauren,
Thank you for sharing your experience with us.
I am so sorry that you are not satisfied with our service. But can you please provide your order No.? Our sales representative will contact with you as soon as possible to help you solve the problem. You could send email to [email protected] as well, so that we can check your order status and try hard to solve your problem as soon as possible!
If you're looking for a site that scam's, lies, and takes your money for their own well being, then look no further than TideStore.com! They do exactly that in just a few short minutes, so keep ordering and just wait for nothing, because they don't do S#!* for you, except spend your money. (:
Hello Austin,
Thank you for sharing your experience with us.
I am so sorry that you are not satisfied with our service. But can you please provide your order No.? Our sales representative will contact with you as soon as possible to help you solve the problem. You could send email to [email protected] as well, so that we can check your order status and try hard to solve your problem as soon as possible!
The quality is very bad on dresses.the photos decieve u. L have never been this disapointed.and sizes on jackets very small. Thanks tidestore for wasting my tym and money. Please sell what you are advetising. NEVER EVER BUYING HERE AGAIN
Hello Barbra,
Thank you for sharing your experience with us.
I am so sorry that you are not satisfied with our service. But can you please provide your order No.? Our sales representative will contact with you as soon as possible to help you solve the problem. You could send email to [email protected] as well, so that we can check your order status and try hard to solve your problem as soon as possible!
Price was right, shipping was quick. I would highly recommend the site to anyone looking for consignment (purchase or sale) of high end designer goods.
The item I ordered was fairly priced to begin with but I got the first time buyer discount and there was no shipping charge. The online chat operators were very helpful. The item arrived within days and was exactly as listed on the site.
I bought the heavyweight hooded pullover sweatshirt and a gray mid-weight t-shirt. Both are excellent craftsmanship. The hoodie is just the right color, fits great, looks great and makes driving a convertible on chilly mornings a pleasure. The t-shirt is just the right weight, I love the shorter snugger length of the arm sleeves.
The shirts I bought were the best I have ever worn. The one small detail that I would change if I could is make the breast pocket 1/2-3/4" deeper to accommodate a mechanical pencil.
From the very first point of contact, the staff were fantastic - they were punctual, honest, helpful, patient, flexible, friendly, and more. This set up the foundations for a wonderful experience, with the end result being our custom pieces of jewellery, which are absolutely stunning. We adore how our jewellery turned out and we're just unbelievably happy by the whole process.
I placed an order with Tidestore last Monday and received the order on Thursday Afternoon (the following). Fantastic service!. Will definitely purchase from again!.
I ordered some wedding bridemaids dresses from this company and I was very satisfied with my purchase! I would recommend this company to all my friends!
Great place to shop for little things you need for a wedding. I purchased gifts and favors from them and had a pleasant experience. Fast and friendly service!
My best friend is getting married and I'm helping with her wedding. I was able to find everything we needed on this site. I also was able to find good wedding ideas on this site. Service was excellent and representative was friendly and able to answer questions.
The earnings I got here are not a 30 dollar piece of jewelry. But it's still nice and my girlfriend has many compliments on them
Tidestore sent me smart classic looking and feeling bag. The way the handle comes packaged it is too short for your shoulder buy if you put all 4 strap connectors to the last poked hole it is an exact fit for me or anyone. The inside is nice looking and has all the compartments you need. The outside back of the bag has a pocket that is perfect for your smart phone. The price point of the bag makes it a Great buy, and you can afford other colors for variety in your wardrobe.
My daughter and I ordered A prom dress for my 10 y/o grand daughters Birthday Ball. We weren't sure of the quality of the dress and were kind of nervous. When the dress was delivered, it was more then we expected, (we had to take it in on the sides a little.) The dress is SIMPLY BEAUTIFUL and very well made. We were very happy and pleased with our purchase. Thanks for helping my grand daughter look and feel like the Little Princess she really is.
Answer: Dear customer, Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected]. I’m looking forward to your reply, thank you very much! Best regards, Tidestore Team
Answer: Hi, dear, We are located in China and all the items are made here. Hope this would be helpful for you. Any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Tidestore Team
Answer: Dear Emily, Thanks for your question here. Our phone number is 0086-29-68508332. If your phone could reach the international numbers, that would be okay. Any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Tidestore Team
Answer: Dear customer, Thanks for your quetsion here. If you need in urgent, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving would be around 25 days. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. Could you please tell me your order number so that we can solve your problem as soon as possible? If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Tidestore Team
Answer: Mine took 2 months I only received 1 garment which was poorly made and did not fit, I attempted to return the item and the post office refused the package as no such address it was returned to me. I conversed with these people trying to resolve the issue, finally I reversed the charges on my credit card. The package sits to this day waiting for them to send a legitimate return label, if they want it back. I received no further e-mails from them after I reversed the charges, I will wait a year and a day and then donate the useless poorly made garment to Goodwill.
Answer: Good luck with that. I've been waiting since mid-December for a sweater, and now for my money back. Nothing - not even a response from these scammers.
Answer: I've checked both of them have been delivered and now have you got it?
Answer: Could you please tell me your order number so that I can check that for you? Thank you.
Answer: Thanks for your question here. The color choice button is under the price, some items just have one color, which is same as the picture. Some have more than one color, all listed under the price. Any other questions, please feel free to let me know at [email protected]. Have a good day.
Answer: Hi, Thanks for your question here. After you entered your shipping address, you will see the shipping cost. We could ship by DHL and you could choose expedited shipping. Tidestore
Tidestore.com is an online quality fashion clothing store offering trendy clothes for women and men. Cheap wholesale clothes but great quality! Shop now!


Dear Dana B.
Thank you for sharing your experience with us. I am so sorry that you are not satisfied with our service. Hope you could kindly note that we totally allow customers to return the items they are not satisfied with. I have informed your exclusive customer service the problem you have met with, and they will try their best to solve your problem as soon as possible! Thank you so much for your cooperation!