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Tidestore has a rating of 3.5 stars from 517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tidestore most frequently mention customer service, good quality and beautiful dress. Tidestore ranks 9th among Wholesale Clothing sites.
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I ordered 2 shirts and 1 jacket from Tidestore on August 31 2013.It says on their website that because it is shipped from overseas and has to go through customs allow for 2 weeks for delivery.
I constantly checked the order status and the 100% cotton jacket came in about a month later. The tracking system is faulty and never works so dont expect to find where your item(s) are. When I received it it was polyester or to better put it... it was costume material. After that I inquired about my other 2 items only to discover 1 of them had been out of stock.
I requested a refund and rejected replacing the item and surprisingly they credited it quickly. For my last shirt I just received today, Halloween 2013, 2 months after i ordered it, I contacted them 6 times through email where the communication is bad at their greatest. I'm assuming they use some sort of digital translator because the returning emails made no sense. AGAIN like the jacket the shirt is polyester... feels like a costume which I guess is appropriate given it arrived on Halloween. Their measuring chartsucks too as both of my Halloween costumes are way too small.
I wouldn't put up with a headache of trying to send them back given they cannot properly communicate and it would cost me more than what I paid or what they are worth.DO NOT BUY FROM THEM! 44b89c
A week ago i ordered a dress from tidestore i had a party and i wanna it to wear it that day. But the dress hasnt arrived yet.its been 2week hopefully i get it soon. I should it read the reviews before i ordered. This is my first and las time ordering dresses online
Answer: Dear customer, Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected]. I’m looking forward to your reply, thank you very much! Best regards, Tidestore Team
Answer: Hi, dear, We are located in China and all the items are made here. Hope this would be helpful for you. Any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Tidestore Team
Answer: Dear Emily, Thanks for your question here. Our phone number is 0086-29-68508332. If your phone could reach the international numbers, that would be okay. Any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Tidestore Team
Answer: Dear customer, Thanks for your quetsion here. If you need in urgent, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving would be around 25 days. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. Could you please tell me your order number so that we can solve your problem as soon as possible? If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Tidestore Team
Answer: Mine took 2 months I only received 1 garment which was poorly made and did not fit, I attempted to return the item and the post office refused the package as no such address it was returned to me. I conversed with these people trying to resolve the issue, finally I reversed the charges on my credit card. The package sits to this day waiting for them to send a legitimate return label, if they want it back. I received no further e-mails from them after I reversed the charges, I will wait a year and a day and then donate the useless poorly made garment to Goodwill.
Answer: Good luck with that. I've been waiting since mid-December for a sweater, and now for my money back. Nothing - not even a response from these scammers.
Answer: I've checked both of them have been delivered and now have you got it?
Answer: Could you please tell me your order number so that I can check that for you? Thank you.
Answer: Thanks for your question here. The color choice button is under the price, some items just have one color, which is same as the picture. Some have more than one color, all listed under the price. Any other questions, please feel free to let me know at [email protected]. Have a good day.
Answer: Hi, Thanks for your question here. After you entered your shipping address, you will see the shipping cost. We could ship by DHL and you could choose expedited shipping. Tidestore
Tidestore.com is an online quality fashion clothing store offering trendy clothes for women and men. Cheap wholesale clothes but great quality! Shop now!

