On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Tidestore Reviews Summary
Tidestore has a rating of 3.5 stars from 517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tidestore most frequently mention customer service, good quality and beautiful dress. Tidestore ranks 9th among Wholesale Clothing sites.
We monitor reviews for authenticity
I just got my day dress, love it, would recommend to my friends.
Wow! I can't believe the price and quality. Dress is beautiful and the shipment was fast...
I love my new dress, its a perfect fit, the processing time and delivery was supper fast and i have recommended to all my friends. I wouldn't change a thing.
When I have questions about my order, the person of customer service always replied me instantly. Impressive service.
I ordered a cute pair of boots on January 6th and still haven't received them. I've only got one email saying they were shipped but every time I go to the website to track my order it just says the same thing since the day I purchased them! Hoping they are still coming because I really like them and want to wear them for work! I love this website and have ordered another thing hoping this time will be quicker and better experience. Just hoping to receive the items I picked out and paid for!
My dress arrived yesterday. It is absolutely gorgeous! I ordered it in the purple it is shown in and it is almost identical to the picture, only just a bit darker. It fits perfect and it arrived very fast! It shipped 3 days before expected and after being shipped it arrived here in 3 days time! I LOVE IT!
Love the vibrant color of these short boots and how they are very good to look. This are just perfect for me. Thank you for the fast deliver...
My winter outwear is great. I'm so glad that I ordered it. Thank you very much for the fast delivery. This coat is by far the best piece in my wardrobe. I highly recommend this coat to every woman who wants to wear something extraordinary.
I placed a order Dec. 3, never received them. They was gifts for Christmas. They took my money though and will never do business with them again. If you don't want your to lose your money don't do shopping with these crooks. I can't rate by stars. O rated.
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!
Best regards,
Tidestore Team
Even though there's a few nice words about your company, it doesn't out weigh all the bad things so I'm going to put you in the same category as karmaloop. They are also huge frauds so I will not be doing business with you.
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!
Best regards,
Tidestore Team
Ordered a number of dresses from Tidestore website. Waited weeks for delivery. Eventually received items minus 2 dresses & still waiting. Quality of those, I have received are so poor I wouldn't want to be seen dead in them & will donate to charity! Can honestly say... this is my worst shopping experience EVER
If you don't want to be disappointed or waste your money keep away from this website /company their goods are absolutely rubbish
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!
Best regards,
Tidestore Team
1st it's cheap
2nd it's from China and sizes are way off
3rd they are the worst customer service
4th they didn't have the items I ordered yet no refund no credit nothing
So I didn't get all my order and they didn't do $#*! about it! I complained with bbb international and guess what they still didn't give a $#*! bc they in china! They suck and I lost money on the stupidest site ever!
You want cheap unfitted clothes then go ahead and order from them but guess what you probably won't even receive it!
This company needs to shut down!
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!
Best regards,
Tidestore Team
I've been waiting a month for my order almost I call customer service everyday for the same excuse it'll be shipped priority when the order is finished processing some of these reviews aren't even real they are rude store affiliates trying to get you to buy from tide store do not buy I've been wating a month now
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!
Best regards,
Tidestore Team
The dress I ordered that looked so pretty on their website arrived in very poor quality. There were loose strings everywhere, it looked cheap, and the dress was longer than their sizing guide stated. The loops in the back were so small that the tie could not fit through. So, essentially, I could not even tie the dress in the back. I emailed customer service and provided pictures on multiple occasions. Basically, we went back and forth and the bottom line is that they will not accept returns. They say it would cost me more than the cost of the dress to send it back. So buy at your own risk and hope you're one of the happy customers. You won't get your money back! What a waste of $180.
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!
Best regards,
Tidestore Team
I like tidestore dress. It fits great, the medium works for my size 10 to 12 figure. The terry is on the thin side so I think it is a bit over priced. Otherwise, it looks great on so I recommend it. Bought the heather striped.
I received my items just the way I ordered them. I am so happy, although it took long to get to me but it is worth the delay
I guess I should have done my homework and read the reviews before purchasing a dress from this place. I placed an order a couple of weeks ago and have yet to receive my order. After going back and forth via email with these people, they have inconveince me not one but twice. Told me my order can be picked up at my local postal office which o thought was odd for the simple fact you order online so you don't have to drive anywhere or deal with the headache. We'll I went to the postal office and was told that with the tracking number provided my order was still in China. Thank goodness I only ordered on thing. But I'm really big on customer service and their customer service is HORRIBLE! Avoid shopping with these idiots.
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!
Best regards,
Tidestore Team
I placed an order with a company called tidestore.com on Thu 2015-08-06@ 13:40
Your payment of order No. ******* is confirmed with TideStore.com
Someone then pointed me to the negative reviews on SiteJabber, and reading that the quality was really bad and that it was impossible to get a refund, I cancelled the order and disputed the payment on PayPal on Thu 2015-08-06@ 15:09.
Please note that 1 hour 30 min between placing the order and receiving the cancellation confirmation.
After backwards and forwards with the seller with paypal, i was told today that i needed to retuen the merchandise before i could receive my money back.
THIS ORDER WAS CANCELLED 1h30m AFTER BEING PLACED AND NO MERCHANDISE WAS SENT TO ME
This is the most fraudulent site! DO NOT DO BUSINESS WITH THEM!
Ordered stuff on the 17 July still have not received them, instead of updating me, they blocked me from e-mailing them because I was harassing them wanting to know where my order is. I don't think I deserve such treatment
It took one month to send only 2 or the items I ordered the quality is very very poor and cheap
Also not true to size I ordered large however it looks like children clothing. They are a ripoff you have been warned. I would never order anything from this site again the items you
Order look nothing like the pictures stay far away from this site.
Very
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!
Best regards,
Tidestore Team
From the business
Tidestore.com is an online quality fashion clothing store offering trendy clothes for women and men. Cheap wholesale clothes but great quality! Shop now!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Shenee,
Thanks for your feedback here and so sorry to hear that you had some problems about your order. Could you please let me know your order number so that I could be able to check for you? Please don't worry about your order. As you know that now is the busy time of the shipping company and the shipping company always renews the shipping status slowly especially for the super saving. But everything goes well. And your understanding would be highly appreciated. If you have any other questions, please feel free to let me know at [email protected] or [email protected].
Have a nice day.
Tidestore Team