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Tidestore Reviews Summary
Tidestore has a rating of 3.5 stars from 517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tidestore most frequently mention customer service, good quality and beautiful dress. Tidestore ranks 9th among Wholesale Clothing sites.
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I ordered some items about three weeks ago and even paid extra to have them back with 2-5 days (39.86) for an event I had coming up. I did not get them back within that time. I emailed them they kept sending me a emailing asking me if I could wait a little longer. And three weeks later still haven't got anything. I don't care if it is in China it doesn't take that long to mail anything. Ridiculous!
Took 2 months of me harrassing them through email to have my items shipped and then they came completely inaccurate and smelling bad
Edit: I like how I had to send multiple emails to even get a response considering my order but I get an immediate reply here
Dear Ena,
We are so sorry to hear that you had some problems about your order. Could you please let me know your order number so that I could be able to help you? Thanks. Any other questions, you could also send emails to reviews@tidestore, com or [email protected].
Have a nice day.
Tidestore
Dear valued danieltavarez69,
Thank you for your shopping with TideStore.com.
You have already placed an order, and the order number is *******. Please comfirm it and make the payment, so that we can prepare the items according to your requests ASAP. And below is your order information:
OrderNo Title Price Amount Subtotal
******* Stylish Patchwork Zipper Thick Men's Skate Shoes USD $ 103.19 1 USD $ 103.19
Discount: USD $ 0.00
Grand Total: USD $ 103.19
Any questions, please feel free to Contact Us.
Best wishes
Tidestore Customer Service Center
Email: *******@tidestore.com
Tel: +86-29-*******
Website: www.tidestore.com
Hi, dear Djdanizound,
Could you please let us know your order number so that I could help you? Thanks a lot and your cooperation would be highly appreciated. If you have any other questions, please feel free to let me know at [email protected] or [email protected].
Have a nice day.
Tidestore Team
This site is wonderful! I have a wedding and special events business and recommend it to ALL my clients. The quality and fit is always perfect, items show up promptly and the prices are ridiculously low! Everyone should shop here!
I have purchased 11 dresses that are of supreme quality, shoes, leather purses and I can't be happier. It is a bit of a process to go through but worth it. Thanks tidestore.
Very good products and fast delivery. I do recommend tidestore.com for you online shopping. I have ordered both a wedding dress and wedding shoes and was very pleased with my buys.
Over all a good and a reliable online shopping site.
The staff and supervisors are very helpful, and they are quick to respond to any questions! My dress was absolutely astounding and was made for custom fit and it fit like a glove! I absolutely love this site and would definitely suggest this if you are looking for prom, bridesmaid, or any formal dress you need!
Bought this dress in burgundy and champagne. I was truly impressed by the quality of the work... I'll purchase from this site again.
I must admit I was very nervous about ordering online; but when I received my dress I was very pleased. It fit perfectly. The color was beautiful. I ordered pink. I'm very hard to please but this dress exceeded my expectations. It only took about three weeks from order date. I will use this company again. Great product.
Beautiful dress, can't wait to wear it for my reception. I ordered this nervously, wasn't sure if it would look quality, but it looks fabulous. It also came incredibly quickly. I will need to get it taken in a bit, ordered a size 4 which I thought would be tight, but it seems to run a little bigger than I thought. Well made, beautiful fabric, I will definitely be purchasing more items from here. Very satisfied.
I was really scared about ordering my dress online but was amazed when I got my dress yesterday. It arrived in just over five days and looks stunning. Thank you so much I am so happy and got myself a bargain.
Who could have guessed how happy I was to receive my day dress today! Opening it the chiffon was barely wrinkled at all. I appreciate this from the bottom of my heart.
I ordered a pair of trainers on Sunday 31st of January. They advise that it takes 5 days to process the order. I keep checking and nothing happened. The following week I emailed their customer service asking where my order is at. I get told it's a national holiday and they won't be back until the 15th February. I'm baffled as I thought the site was American but surprise, the warehouse is in China! Nothing on their website to suggest they were on holiday for over a week. I get an email to say she will make sure my order is processed when they get back on the 15th.
18th rolls around and still no progress. I emailed asking what's the hold up this time. I get an email response back 3 days later (today 21st) saying that's she's checked and it's not been the 5 days to process.
ARE YOU KIDDING ME?!?!?! YOU'VE HAD MY ORDER FOR 21 DAYS NOW, I CALCULATED 2 OF THOSE WEEKS THEY'VE BEEN AT WORK!
Completely unsatisfactory customer service and appalling timescales. Do not order from this abysmal company. It's not worth the time or hassle.
Dear Nicki,
Thanks for your feedback here and so sorry to hear that you had some problems about your order. So sorry for the delay due to our Spring Festival Holiday. Could you please let me know your order number so that I could be able to check for you? Thanks a lot. If you have any other questions, please feel free to let me know at [email protected] or [email protected].
Have a nice day.
Tidestore Team
The dress is absolutely gorgeous. Excellent quality. Excellent material. Just like the picture. Thank you! You never cease to impress me!
I received my dress yesterday and am astonished by it's quality and look. It's simply amazing and i love it.
I have posted and sent so many emails about that this company it's unbelievable. I ordered and paid for a coat on Jan 24,2016 and all I keep gettin are what's ur order number, we are on Chinese New Year, it's in process, we are sorry for this and that, it's on hold, we will b shipped in 2-3 days, when r u expecting this item, etc the list goes on and here we r into the middle of mar without any items this company is quick to take the money off ur card but u will have a heck of a time gettin a formal responds or ur paid item in a timely manner!... O and I forgot that when u state anything to this site about u experience they will respond back wit a automatic system responds Everytime sayin the exact samething if u don't believe me just keep readin all the 1 stars that are comin from actual payin customers and not the company's 5 stars ratings this company need to b shut down A. S.A. P!... P. s when they do send a automatic system responds back my order# *******... I will b updating more of their responds back and countless emails for future customer to view as well!
Dear Yolanda,
Thanks for your feedback here and so sorry to hear that you had some problems about your order. Could you please let me know your order number so that I could be able to check for you? Thanks.
If you have any other questions, please feel free to let me know at [email protected] or [email protected].
Have a nice day.
Tidestore Team
Beautiful dress, shipped promptly, no flaws, just as described!
Thank you so much. I bought that dress (size 4) for my daughter who is a classic singer in US. She is so happy with the dress!
I'm so happy that I can have this dress with my party. It makes me look so sexy and good. The style of this dress is wonderful, especially, the skirt design, which makes my legs look so beautiful and slender. Perfect dress.
Fantastic dress, exactly as ordered, very well made and good quality materials. I can always rely on Tidestore to take care of my formal dressing needs!
From the business
Tidestore.com is an online quality fashion clothing store offering trendy clothes for women and men. Cheap wholesale clothes but great quality! Shop now!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Krystal，
We are so sorry to hear that you had some problems about your order. Could you please let me know your order number so that I could be able to help you? Thanks. Any other questions, you could also send emails to [email protected] or [email protected].
Have a nice day.
Tidestore