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Tidebuy

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Tidebuy

3.5
tidebuy.com

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Tidebuy Reviews Summary

The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.

This summary is generated by AI, based on text from customer reviews

service
386
value
377
shipping
384
returns
299
quality
375

We monitor reviews for authenticity

South Africa
1 review
2 helpful votes
Follow Jolandi M.
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Beautiful dress!
October 28, 2017

This is the 4th dress that I bought at tidebuy eland everytime the dress is just like in the pictures. Not only is the dress beautifull and made of high quality material, but the measurements is also perfect according to the size chart. I would definitely recommend Tidebuy.

Date of experience: October 27, 2017
Nigeria
1 review
2 helpful votes
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Awesome Quality
October 23, 2017

They are same as snow very camel fur and tender in their look, these dresses are high in quality and unique in style. Whenever I wear this dress, I always get a feeling of sweet angel. There are lot of collections in tidebuy online store, that impress all young ladies. When I wear this dresses my heart is filled with a feeling of gratitude, thanks very much to tidebuy.

Date of experience: October 21, 2017
Utah
4 reviews
3 helpful votes
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GREAT!
October 17, 2017

My wedding dress was ordered at this site and I've got it yesterday. The dress is a perfect fit just like the measurements I gave them during the making of the order. The speed of delivery is amazing and the quality of the dress is off the charts! The price is perfect for great dresses. I recommend it for all those dress lovers you will never be disappointed with the variety of choices they offer. I believe that I'll have a special day.

Date of experience: October 15, 2017
India
1 review
0 helpful votes
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I just received my evening gown and it's beautiful, exactly what i want and it fits perfectly. I wanted a show stopper and its what's I got. Thank you tidebuy. For making my event wonderful.

Date of experience: September 22, 2017
Florida
1 review
1 helpful vote
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Tidebuy treated me right
September 15, 2017

After a mixup on an order, Tidebuy provided quick complete refund. I had written a provious review in haste. Tidebuy ended up providing great communication and service - thank you

Date of experience: September 14, 2017
Germany
1 review
1 helpful vote
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It was very nice
July 19, 2017

I am very impressed with this chat and it was very helpful for me. It was really nice and great. I have more patients now to become my parcel.

Date of experience: July 17, 2017
Arkansas
3 reviews
4 helpful votes
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Absolute Gorgeous
July 13, 2017

This dress was absolutely gorgeous, once I got measured and plugged them in the size chart, my first dress was too big but with the help of customer service they coached me through their exchange service and I received my dress still in enough time for any additional alterations. The dress was a hit and I've already referred several of my friends and coworkers to this website.

+1
Date of experience: July 11, 2017
Australia
1 review
8 helpful votes
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I ordered my wedding dress 3 weeks ago and after reading some/a lot of negative reviews and YouTube clips my expectations were low. It arrived this week and I couldn't be happier, it's actually even better than the photo! Size was true to measurements and it fits perfectly. The quality is excellent, beautiful beading and nice and heavy so it falls well. I can't wait to wear it on my special day.

Date of experience: July 8, 2017
South Africa
1 review
3 helpful votes
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Excellent
July 5, 2017

I just received my wedding gown and it's gorgeous, exactly as it was in the picture and it fits perfectly, I had my doubts when I saw negative reviews but I got value for my money. I wanted a show stopper and its what's I got. Thank you tidebuy.My wedding is in October. Order no*******

Date of experience: July 3, 2017
Romania
1 review
8 helpful votes
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I had no problems with delivery or quality, but not one of the articles would fit, because all are at least 2 size smaller, despite the ordered size writing on them. Never buy from them! It was lost money, as there is no discussion about sending them back to China!
They do have a size chart, but the items are smaller than promissed.

Date of experience: June 22, 2017
Germany
2 reviews
11 helpful votes
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Why can't I return a dress which absolutely doesn't fit?
It is supposed to be an L and only just fits my daughter who is an S.
If the sizes are so different from European sizes there should be a warning on the website and if it is not returnable it should tell you this too! I saw free return within 7 days and now they tell me I cant return it!
OK. After a lot of emailing to and fro I was able to return the dress and got my money back but had to pay postage both ways...
Would not recommend buying from this website unless you know what size you are in Asia!

Date of experience: May 16, 2017
tidebuy t. — Tidebuy Rep
over a year old

Dear customer,
So sorry for your inconvenience and we'll do our best to help you.
But could you please so kindly to tell us your correct id number so that we can solve your problem as quick as possible?
Thanks for your cooperation.
Nice day!
Best regards,
Tidebuy team

New Jersey
2 reviews
6 helpful votes
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Hi, i'm Jacob.
It's really very Outstanding service they provide me! Their Owner and Other Worker's are very Hardworking and punctual. My gf Like it Most! I highly re-commended it. Best wishes for "TideBuy"! Thank You.

Date of experience: May 11, 2017
Pakistan
2 reviews
1 helpful vote
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Fantastic Deals
May 3, 2017

Love my dress which comes along via Tidebuy. Love this site and their promotional deals. Will surely recommend others to my family members whenever to buy online do buy from this site.

Date of experience: May 2, 2017
Illinois
1 review
0 helpful votes
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Great dress!
May 3, 2017

Whaoooo, l just ordered and received this beautiful wedding dress for my niece
And l must say l was very impress with the dress. The dress is so beautiful and true to the design, the delivery was quick also. The only reservation l have is that this company need to improve on how to package valuable product like this, it was delivered in regular delivery plastic package, it could have be easily damage with water, stain of some sorts or even dust during delivery. But in all it was money well spent, thank you for making beautiful and elegant dress.

Date of experience: April 30, 2017
Cameroon
1 review
0 helpful votes
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It's perfect
April 30, 2017

I was skeptical about buying online but now i can say I've found a unique online shop which delivers on time, gives you exactly what you bought and at a very reasonable price. The quality of my dress was superb can't wait to come back for more of such service

Date of experience: April 28, 2017
Pennsylvania
3 reviews
3 helpful votes
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I purchased a pair of thong wedge slingback sandles, in the picture they were very stylish and detailed, price 35.00.
*What appeared to look like silver metal, was sliver costume material (like something on a child's costume.
*that part I could have tolerated since it something with jeans and casual wear. The material that covered the wedge and foot bed as well as straps was made of soft plastic, not very supportive. The material was not even immitation leather, it was covered with a thin vinyl.
*After all that, the foot bed was so narrow that my baby toe just hung over.
*I AM SO DISAPPOINTED, but now understand why they say, don't buy Chinese products, they are cheaply made products (Now I can say, from my own experience don't even bother when you see Tidebuy products.) I gave them the u.s. sizechart sz 8 they were so narrow, as if made for a child.
*But the soles were nonslip, how about that!
* Not worth it to send it back or even dispute.
JUST DO NOT BUY TIDEBUY or it at your own risk. I'll just donate them, maybe there is somebody out their with a size 8 narrow, narrow foot, with a baby toe missing, Because if you have a baby toe,
These won't fit you. I'd rate this a zero, but it had treads on the sole for nonslip.
Look up item:
ETHNIC PU BUCKLE WEDGE SANDLES 35.99
*just a little more time paid to American sizing and better material it would be a decent product.
Scam company!
*Also had no invoice. NONE!
DISGUSTED!
Order# *******
Sub order# *******
*claims to be u.s. sz 8
*purchased 4/6/17
*Price 35.99

Tidebuy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 24, 2017
tidebuy t. — Tidebuy Rep
over a year old

Dear customer,
So sorry for your inconvenience and we'll do our best to help you.
But could you please so kindly to tell us your correct id number so that we can solve your problem as quick as possible?
Thanks for your cooperation.
Nice day!

Best regards,
Tidebuy team

Canada
1 review
0 helpful votes
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Great value shopping
April 14, 2017

Great styles, high quality materials and low prices. I am always excited to receive my orders as I cant wait to try them on. Always happy customer. Looking forward to my next... next... next orders. Just love browsing their site for beautiful

Date of experience: April 11, 2017
India
1 review
0 helpful votes
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Had a great experience shopping with them. The quality of the product is very
Good. As I had to gift the product to someone on a special occasion and was scared
About getting it delivered late but the delivery was on time and there wasn't any
Delay.

Date of experience: March 28, 2017
NL
1 review
1 helpful vote
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Great experience!
March 20, 2017

I bought some dresses and I'm really satisfied with what I received. The fabric is even better than what I expected and they all are beautiful. From my experience, I would totally recommend them.

I'm looking forward to buying more clothes!

Date of experience: March 17, 2017
Wisconsin
1 review
3 helpful votes
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Happy client.
February 24, 2017

Am in USA and I ordered two blazers and a top. Am so happy with your service. I will definately recommend tidebuy to anyone who wants quality things. The products are exact as seen in the pictures. Got my orders on time! I love tide buy. I will be buying everything from you!

Date of experience: February 23, 2017

From the business

Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.


tidebuy.com
Founded in 2010
+90
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