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The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.
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This is the 4th dress that I bought at tidebuy eland everytime the dress is just like in the pictures. Not only is the dress beautifull and made of high quality material, but the measurements is also perfect according to the size chart. I would definitely recommend Tidebuy.
They are same as snow very camel fur and tender in their look, these dresses are high in quality and unique in style. Whenever I wear this dress, I always get a feeling of sweet angel. There are lot of collections in tidebuy online store, that impress all young ladies. When I wear this dresses my heart is filled with a feeling of gratitude, thanks very much to tidebuy.
My wedding dress was ordered at this site and I've got it yesterday. The dress is a perfect fit just like the measurements I gave them during the making of the order. The speed of delivery is amazing and the quality of the dress is off the charts! The price is perfect for great dresses. I recommend it for all those dress lovers you will never be disappointed with the variety of choices they offer. I believe that I'll have a special day.
I just received my evening gown and it's beautiful, exactly what i want and it fits perfectly. I wanted a show stopper and its what's I got. Thank you tidebuy. For making my event wonderful.
After a mixup on an order, Tidebuy provided quick complete refund. I had written a provious review in haste. Tidebuy ended up providing great communication and service - thank you
I am very impressed with this chat and it was very helpful for me. It was really nice and great. I have more patients now to become my parcel.
This dress was absolutely gorgeous, once I got measured and plugged them in the size chart, my first dress was too big but with the help of customer service they coached me through their exchange service and I received my dress still in enough time for any additional alterations. The dress was a hit and I've already referred several of my friends and coworkers to this website.
I ordered my wedding dress 3 weeks ago and after reading some/a lot of negative reviews and YouTube clips my expectations were low. It arrived this week and I couldn't be happier, it's actually even better than the photo! Size was true to measurements and it fits perfectly. The quality is excellent, beautiful beading and nice and heavy so it falls well. I can't wait to wear it on my special day.
I just received my wedding gown and it's gorgeous, exactly as it was in the picture and it fits perfectly, I had my doubts when I saw negative reviews but I got value for my money. I wanted a show stopper and its what's I got. Thank you tidebuy.My wedding is in October. Order no*******
I had no problems with delivery or quality, but not one of the articles would fit, because all are at least 2 size smaller, despite the ordered size writing on them. Never buy from them! It was lost money, as there is no discussion about sending them back to China!
They do have a size chart, but the items are smaller than promissed.
Why can't I return a dress which absolutely doesn't fit?
It is supposed to be an L and only just fits my daughter who is an S.
If the sizes are so different from European sizes there should be a warning on the website and if it is not returnable it should tell you this too! I saw free return within 7 days and now they tell me I cant return it!
OK. After a lot of emailing to and fro I was able to return the dress and got my money back but had to pay postage both ways...
Would not recommend buying from this website unless you know what size you are in Asia!
Hi, i'm Jacob.
It's really very Outstanding service they provide me! Their Owner and Other Worker's are very Hardworking and punctual. My gf Like it Most! I highly re-commended it. Best wishes for "TideBuy"! Thank You.
Love my dress which comes along via Tidebuy. Love this site and their promotional deals. Will surely recommend others to my family members whenever to buy online do buy from this site.
Whaoooo, l just ordered and received this beautiful wedding dress for my niece
And l must say l was very impress with the dress. The dress is so beautiful and true to the design, the delivery was quick also. The only reservation l have is that this company need to improve on how to package valuable product like this, it was delivered in regular delivery plastic package, it could have be easily damage with water, stain of some sorts or even dust during delivery. But in all it was money well spent, thank you for making beautiful and elegant dress.
I was skeptical about buying online but now i can say I've found a unique online shop which delivers on time, gives you exactly what you bought and at a very reasonable price. The quality of my dress was superb can't wait to come back for more of such service
I purchased a pair of thong wedge slingback sandles, in the picture they were very stylish and detailed, price 35.00.
*What appeared to look like silver metal, was sliver costume material (like something on a child's costume.
*that part I could have tolerated since it something with jeans and casual wear. The material that covered the wedge and foot bed as well as straps was made of soft plastic, not very supportive. The material was not even immitation leather, it was covered with a thin vinyl.
*After all that, the foot bed was so narrow that my baby toe just hung over.
*I AM SO DISAPPOINTED, but now understand why they say, don't buy Chinese products, they are cheaply made products (Now I can say, from my own experience don't even bother when you see Tidebuy products.) I gave them the u.s. sizechart sz 8 they were so narrow, as if made for a child.
*But the soles were nonslip, how about that!
* Not worth it to send it back or even dispute.
JUST DO NOT BUY TIDEBUY or it at your own risk. I'll just donate them, maybe there is somebody out their with a size 8 narrow, narrow foot, with a baby toe missing, Because if you have a baby toe,
These won't fit you. I'd rate this a zero, but it had treads on the sole for nonslip.
Look up item:
ETHNIC PU BUCKLE WEDGE SANDLES 35.99
*just a little more time paid to American sizing and better material it would be a decent product.
Scam company!
*Also had no invoice. NONE!
DISGUSTED!
Order# *******
Sub order# *******
*claims to be u.s. sz 8
*purchased 4/6/17
*Price 35.99
Dear customer,
So sorry for your inconvenience and we'll do our best to help you.
But could you please so kindly to tell us your correct id number so that we can solve your problem as quick as possible?
Thanks for your cooperation.
Nice day!
Best regards,
Tidebuy team
Great styles, high quality materials and low prices. I am always excited to receive my orders as I cant wait to try them on. Always happy customer. Looking forward to my next... next... next orders. Just love browsing their site for beautiful
Had a great experience shopping with them. The quality of the product is very
Good. As I had to gift the product to someone on a special occasion and was scared
About getting it delivered late but the delivery was on time and there wasn't any
Delay.
I bought some dresses and I'm really satisfied with what I received. The fabric is even better than what I expected and they all are beautiful. From my experience, I would totally recommend them.
I'm looking forward to buying more clothes!
Am in USA and I ordered two blazers and a top. Am so happy with your service. I will definately recommend tidebuy to anyone who wants quality things. The products are exact as seen in the pictures. Got my orders on time! I love tide buy. I will be buying everything from you!
Answer: Hi everyone who used Tidebuy Please help! I had very bad experience with www.tidebuy.com You can file a complaint at http://www.ic3.gov it's a The Internet Crime Complaint Center. I posted comments on Tidebuy Facebook page and they blocked me and remover all comments Please help spread the word about this company. Together we can stop this bad business Sincerely, Natalya
Answer: Dear friend, Thanks for your question and so sorry for the problems happened on you. I gave informed your questions to our manager and our representative has emailed you for your order, please kindly pay attention to your mail box.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Hi, dear Jennifer, Thanks for your question. I've informed your questions to our manager and you will get the reply shortly, please pay attention to ur mail box.If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Hi, dear Fatima, Thanks for your question. We are a site with good reputation and we have a huge amount of customers around the world. And they all speak highly of us. You could feel free to order and of course, if you need in urgent, you could tell us. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear Naydu, Thanks for your question here. For the shipping, expedited shipping would be about 2-5 days to get it; standard shipping would be 4-8 days and the super saving would be around 30 days. Hope that you could understand. Also, after you placed your order, we need to proceed it and the total time for you to get it would be processing time plus shipping time. You could see the processing time below your item on our site. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. And would u please let me know your order number so that I can check for you?: And you can also write to [email protected] or [email protected]. Have a nice day. Best Regards, Tidebuy Team
Answer: Dear sanss, Thanks for your question. The expedited shipping is the fastest shipping method, which takes 2-5 days and the standard shipping takes 4-8 days, the super saving is slower than others. And you can see the items processing time on the page of the products you need. If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Dear Hafsa, I am glad to hear your question here. Please don't worry about this. We would discuss with our logistics and try our best to avoid this. You can feel free to place your order. Also, if you are willing to choose the super saving shipping method, there would be no possibility to pay tax. Hope my answer would be helpful for you.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. We have lots of customers around the world and they all speak highly of our products. If you want to order your wedding dress, please order them in advance.If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Thanks for your question here. The shipping time depends on the shipping method you chose. The standard shipping will be 4-8 days, the expedited shipping will be 2-5 days, the super saving will be slower than others. Also, you can see the processing time for the items you order on our site. And the total time would be processing time plus shipping time after you ordered. Gengeally, after you placed an order, we will take our time to prepare for you, which will be very fast. If you have any questions, you can also write to [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.


Dear customer,
So sorry for your inconvenience and we'll do our best to help you.
But could you please so kindly to tell us your correct id number so that we can solve your problem as quick as possible?
Thanks for your cooperation.
Nice day!
Best regards,
Tidebuy team