On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick Reviews Summary
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Awesome tickets for the best prices. Was scared at first to use your site but you guys are great. Would highly recommend and use your site again.
We got 4 tickets to the Astros game the night before and it was a very simple yet detailed process. Would definitely use this service again!
TickPick was as easy as pie to search and secure tickets. I will definitely use TickPick in the future
As you buy your ticket some options of mine was not to present my email but sender of ticket was having issues sending me the purchased ticket through my personal email. They extended their help to make sure I received my purchased ticket. Good job support team.
Lots of fun! Tick picks made getting my tickets simple. I will definitely be using Tick pick for all my events.
PURCHASED TICKET THRU DECEPTION OF TICKETMASTER WITH PURCHASE FROM TICKPICK. ENTRY TO CHASE FEILD AND WAS DENIED MY GIVEAWAY JERSEY CODE WAS NOT PART OF TICKET ORDER, YOU OWE ME A JERSEY AS I STOOD IN LINE TWO HOURS TO BE ONE OF THE FIRST ONES IN CHASE FEILD
I was VERY hesitant to try this, and figured it would either have limited options or the markup / fees would be rolled into the ticket price. I was shocked. Bought tickets as I was driving to the game. Great seats, electronic delivery through the MLB ballpark App- it took longer to fill out the survey than it did to get tickets.
Friend recommended this site. I used it to purchase two tickets to a concert. When they arrived to the AXS app, there was only one QR code, with it saying BOGO. I called to ensure that would get two of us in and was told yes. Get to the show and NOPE. They only let one in. So I called and was on hold for half an hour trying to get it figured out. Finally the seller sent another QR code at 839, after I already purchased another ticket at the box office, for a show that started at 8. I will NEVER use this site or trust it again. Worthless and a joke. Don't waste your time cause it will end up costing you more in the end.
Experience was pretty good. The only problem that I encountered was that the pricing of the available tickets did not "run" in a monetary order. I have to go through the list of tickets available before I can find the ticket that I can afford.
Total ticket price shown at very beginning…the way it should be. And an amazing show t'boot
😀
Kind of stupid, though, that you have to leave at least 100 characters in your review.
Everything was as easy as one click. Tickets were easy to get from the box office. There were no surprises about the price. Whole process was great.
Awesone price for this section. Speedy digital ticket delivery.
Awesone price for this section. Speedy digital ticket delivery.
Awesone price for this section. Speedy digital ticket delivery.
Awesone price for this section. Speedy digital ticket delivery.
Awesone price for this section. Speedy digital ticket delivery.
Your app often times seizes to work giving only an "oops" notification. Had to use mobile browser to purchase. Very bad for business
Super easy to use, love the expand rows feature to see what other seats in the same area are selling for. Really helps to make a decision and the all in pricing is the best.
From choice to delivery, it was a seamless experience with it being the best priced among providers.
It was easy to navigate with lots of details and instructions to make it as smooth as possible. I'll recommend this to anyone I know because of how good my experience was in both the app and the website.
You guys are the best ticket venue around for sure!
My nephew turned me on to your company, the fact that you don't charge fees for your service is wonderful, compared to Stub Hib and TicketMaster, I will never use them if I can avoid!
Very easy to buy tickets through tickpick. LOVE the one-price approach. I'd buy tickets through tickpick again.
Fantastic show, my ticket arrived two days before. I was a little skeptical at first as I've never purchased a ticket through a third party. I read both good and bad reviews about TickPick, but really wanted to see Geordie Greep so I went for it, and am so glad I did.
The whole process was quick and painless. Saved a few dollars and the tickets were delivered as promised.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account