On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick Reviews Summary
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The ticket transfer was not smooth and a great source of anxiety. Ticket Master's site said the transfer was made but I could not access them. I emailed several times to get help. NO response. I had a transfer tab available, even though I could not see my tickets, I transferred them both to my sister who was attending with me. She had both tickets Problem averted. When we got to the venue, she could only access one of the two tickets from her phone. The venue was able to access the ticket through their system so we were able to attend. The mobile phone only ticket policy would be great if only it worked. I have had this problem with other vendors at sporting events too. Give me a paper copy everyday over this if it can't be done right
Amazing experience for my 12yr old niece 😍... loved seeing Kane Brown live, and enjoyed Mitchell Tenpenny and Ashley Cooke, as well 🎵🎶🎤🎼😊👏
Your app was easy to use. Your customer service representative representative was knowledgeable and help me. It was my first time it was easy. It was without a fee and I probably would not have gone to the game. Had I not tried your service. Thank you.
Horrible seat however I walked around the venue. To get over the shock! Do not pick this location for seating.
Super cheap tickets and they were amazing seats! Definitely coming back to get more but I wish there was more discounts
First time using TickPick and could not be happier with everything. The pricing is clear and upfront, the seat map was great to compare sections, payment was smooth, and the tickets were transferred and worked very easily. It took about 36 hours from purchase to ticket transfer, but that was clearly stated at time of payment, so not a surprise. Just don't expect tickets immediately, again, not a problem and was known before purchasing. Overall it was a fantastic first experience and we greatly enjoyed the show. I will certainly use and recommend TickPick for future events.
I was stressed because the day of my event my ticket hadn't been released. I sent an email and tick pick responded quuckly with a replacement ticket that was better than my original ticket.
Great experience! Very american. Good place. I love the game, the people and the feeling. Thank you!
I started out with another competing ticketing site that advertised one price and added on a boatload of hidden fees at checkout (I've heard the government has now made this illegal, Bravo!). I saw TickPick which advertised no hidden fees. They turned out to be cheaper than the competitor. The links to acquire he tickets came via email in a short amount of time. They utilized the MLB app and everything went smoothly.
Bought tickets to the Padres game. Seats had a nice view of 1st base. TickPick made transaction of buying tickets easy.
Tracking prices for the game I wanted to go to was incredibly easy. The process of buying and receiving the tickets was effortless. No issues whatsoever, will happily use TickPick again in the future.
Dead and Company at the Sphere Las Vegas was an amazing show! I took my mom for Mother's Day on Sunday, May 11th. The seats were perfect and the ticket buying process through TickPick was easy and hassle free!
Great way to purchase inexpensive tickets. Will definitely recommend this app to friends! I have used this app twice and both have been smooth experiences.
We had a great time with great seats and had no trouble at all from the moment we found and purchased them to the moment we exited the facility. We will definitely use this service again.
Easy to use. Quick and was a better price than other sites with the same tickets. Will be using in the future for sure.
While having an E- ticket is convenient, the process has gotten way more complicated. The amount of emails actions need to be taken is a little ridiculous. I should also only need one app. This has gotten more complicated with technology. The game was awesome though.
TickPick made it easy and affordable to see the Detroit Tigers play in Colorado. I like the fact that the price included all fees. It makes it easy to make a decision.
The whole experience was great. I will definitely use you guys more! You made the transfer easy, instructions simple, and transparent about cost.
I searched for Astros tickets and after comparing all other options decided to try TickPick because of the zero extra fees. It was a very smooth and quick process.
I wasn't aware of the extra fees that increased the bottom line price per ticket, other than that very pleased through the process.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account