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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Had difficulty completing the Sale earlier. Hit Place Order 4 times and it would not process. Ugh. Was successful on second try.
No issues…user friendly.smooth transition. Have always had great service with this site. I definitely recommend
Purchased a ticket for a show that is not sold out. Paid $34 and change. Dowloade my ticket and there is a different name on it other than mine. The ticket does say $34 though. When I checked my bank statement, I was charged $101.78! Checked their FAQ section and my question was there. Apparently, they sold me a resale, thus the different name and the up charge was what that person was asking for it. If not sold out at the time, why was I sold a resale for almost 3 times the amount of original price without letting me know prior to purchasing?! I'm smelling bogus pactices!
Great, quick and efficient. Handled it with care and fast. Very happy
Super easy, hoping the ticket delivery via e-method is also a breeze
The highest "service fees" of any ticket service I have used so far. Don't be like me and compare prices before you buy.
I hate that when I searched for the venue to buy tix directly from them I landed on your site without knowing it was a third party site I spent about $100 more than I would have if purchased directly. I won't get caught slipping again. But thanks for the tix and and the lesson anyways.
The search options made it way easier to find the tickets I needed for the best price
Good experience. Fair price, easy transaction. Good customer support.
I accidently made the booking for this presentation in Calgary instead of Edmonton and did not notice until I had paid. I asked to chat with someone who turned out to be a robot. He kept send my the same text message over and over. No refund. Eventhough I explained that the venue page was not clear for me to understand. He told me to sell my ticket, but NO REFUND over and over and over...Just horrible. I have booked another ticket for myself for the venue in edmonton charging my credit card a second time. This chat experience doesn't even merit a 1...it merits a 0. AWFUL< AWFUL
There were too many steps to obtain my ticket. The parking garage was hard to find after the event and I had a hard time getting out of the garage. I was stuck there until I called an 800 number and they found my order number. It was an annoying fiasco.
I still do not know how I will receive my tickets. This is ridiculous, making customers write an evaluation.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

