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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Will tickets actually arrive? Who knows! Purchase "confirmed", link marked urgent to claim them and then they won't deliver with the link.
Tickets came within a couple days, no hassle, and no issues. I was skeptical buying from a different website, but everything went smoothly! 10/10 recommend.
It was good thus far, but won't know for sure until we get to The Fox Friday night. I received the tickets. Buy can't put them in my wallet
I had no problems with my order, but I have not received my tickets yet.
It's disgusting that I have to wait 2 days before the event to "maybe" get my tickets from the unknow seller. Soooo shady. I can't go know and will be difficult to sell on such short notice. THIS SITE IS SUCH A SCAM! DON'T USE!
Good service and quick purchase, the review however is diff
I bought two baseball tickets and miss my e-tickets. I am missing a clear statement about when and how the tickets will arrive.
Your service is a disgrace to the performing arts charging $50 over the ticket value. I am going to recommend that you are not allowed to sell tickets for the high price you charge.
I went on to the site for the pre sale and pushed CAN$ and then when I went to check out I didn't think to look at the currency because I thought I was looking at it all in Canada dollars. Turns out it wasn't so I spent more then I thought. I also wish I could see the rows and not just the sections so I know exactly where I am going.
I went to purchase tickets and thought I was on Ticketmaster but I was on this site. But the tickets still work I think they'll just be shipped to me the day before the event
It was very easy. It was very easy. Bc it was very easy. It was very easy.
Tickets were easy to purchase, however, slightly confusing on how to actually obtain the tickets prior to the event.
It was good because it was easy and I had no problem buying and confirming
Cannot believe that the first link i stupidly clicked (for TicketsOnSale) had a price that was DOUBLE what i could have gotten if i would have gone straight through the venue. My bad. Never again. Don't be dumb like me.
No issues! Everything worked out perfectly fine. I would recommend someone to this app
Screen it too small, makes it hard to chose tickets...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members