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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The website said they were $64 tickets, cost $177 for 2. I did not appreciate that.
Great experience lots of emails looking forward to show!
I thought I was ordering directly from the venue. The "service charge" is outrageous. I willl never fall for it again.
Everything from ordering the tickets to receiving them was very easy
Easy to use. No problems. Fast service. I would definitely use again without hesitation.
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Was a great order I am excited for the chance to go see fluffy cannons wait for tonight
Quite happy with the quick and efficient service. Was easy to follow all the prompters and complete the transaction easily...thanks!
I bought my tickets the day of the event we were attending. We received our tickets within minutes of ordering them.
I would have liked to get the tickets sooner. Seems like a lot of steps
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This was really easy to figure out and to download everything that was need very easy very straighter forward thank you
Bought some tickets, realized they were inflated the next day when I saw the same seats for half price. Won't be buying tickets here again as they would not take a return on my purchase live and learn I guess.
Overall my experience was very quick. I didn't experience any issues. My experience was very good.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members