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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was great, thank you, quick, easy.
However, I do not appreciate having to submit a survey.
I had an easy online experience with purchasing my tickets.Thank you
See above an added ticket was 19 dollars more a couple hours later
Too many steps to processed. But overall is good. Will come back again.
The agent who helped me with my credit code was very helpful and professional. I would recommend.
Got to the gate, tickets did not scan. I feel like I was scammed out of 43$. I would like it back but it's under investagion I guess
Tickets were received in just a couple of days. Fantastic speedy service.
Still waiting to receive my ticket. The concert is Monday and still no ticket.
No review based on current information. Process is very confusing.
It's been five days since I bought my tickets and I still haven't received them. I recently bought tickets for the same venue snd had them that night through another company
My experience was fine and fast. I have to describe my experience in more detail and idk what else to put. I feel pressured now.
I have a text to receive my tickets but have not received an email with the ticket transfer!
Haven't received e-tickets yet, when am I getting them? Why is it taking so long? Please explain.
It was an easy process. The price was not too much of a difference than the gate price. I was able to access the tickets using Ticketmaster and the Texans App.
Np purchasing the tickets but could not have them until I made an account. Not comfortable giving my phone no and info. Completely unnecessary. Every time I stopped the process it would end and have me try a later date. Referring to setting a password. So although I now have my tickets I'm not sure I'll be purchasing again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members