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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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After my order was placed on 1-31, I expected the tickets to be sent to my address
that was listed on your receipt as the shipping address.
I realized today that I had not yet received the tickets.
I searched thru my junk E-Mail to find this notice. I did not see them until today.
I was not looking for this E-Mail. You may want to add something to this effect on future receipts.
I hope that there won't be an issue with this order.
Had a confirmation e-mail and tickets download link in a few minutes.
Thank you for the sale. I got the tickets I needed on time. Thank you
Tickets were offered at $39 a piece. When I saw my bill it was $119 + $15 for the insurance. No option to review. It just asked for my card then sent me an email. Poor service. I would have opted out
Fast and fare great prices.a good website to get tickets. We will have to get tickets again someday
Looking forward to going to the game, the process was easy and just waiting for my digital tickets. Would order from them again.
Easy order process. Straight forward. Service fee pricing was less of all sites I researched.
Got them. Stop sending me emails.Got them. Stop sending me emails.Got them. Stop sending me emails.Got them. Stop sending me emails.Got them. Stop sending me emails.Got them. Stop sending me emails.
I have no idea where to locate the electronic tickets. Please advise instruction. Thank you.
Easy to navigate and order. However I am not impressed with the whole ordeal that I will not receive the tickets until closer to the event, then I have to download.
I don't like that I can not print the tickets for entry.
If you had already sent email that my order was confirmed why did you need to send another email asking if I had a confirmation email.
Fast and easy but am wondering when I get my tickets? Got the confirmation and request to do a review but no tickets yet.
Prices were a bit high but overall good experience. The process was very organized.
WE CAN'T WAIT FOR THIS CONCERT! HAVE NEVER BEEN TO THUNDER RIDGE, AND LOOKING FORWARD TO THIS PLACE! HAVE SEEN DOOBIE BROTHERS BEFORE, AND AN EXCELLENT CONCERT!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members