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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Hassle free and straightforward process that took under 2 mins to complete.
User friendly i loved it exceptional I looked for my tickets on the website and purchased them and within minutes I received a confirmation email of my transaction.
So easy to get ticket the not expensive tickets and love how it all on the phone tickets and everything so you don't have to worry about losing paper tickets
One it worked fine, and I got the tickets to load in my iPhone wallet, it was not before I discovered I could only do this if I enabled PIN login of my phone. So much can break, from the screen to the compatibility of apps if you don't update, it means my tickets hold my phone in limbo until such time I use the tickets. With tickets you have to purchase 6 months in advance that's the time frame where my phone is in limbo. I gotta make amply sure that my phone doesn't fill out through recording too long a video, or download too many apps and suffer to have to enter my pin any time my phone thinks it has gone inactive. Give people back the freadom and give them a printable QR code for their tickets instead of depending on solely on the phone which could break with a single fall. I had even tried tickets one time for the Van Goghe event only to discover their location not being announced that the location they picked was in a dangerous slum, and I wanted a refund. I couldn't get the digital ticket venue to issue a refund. Sorry, but you shoud keep people's tickets free from being dependent on a single phone.
Shipping fee for tickets was outrageous. When there is no shipping with everything online..
Service fee is robbery, and for what. I have not received any actual tickets, other than this email?
Not sure, as tickets were not sent when payments were processed. Need to know why no notify where exact seats are.
Fast and easy purchase...recommend them for future purchases
All went well with a little help from my daughter to download the ticket, since this was the first time I purchased tickets through Ticketmaster.
This is not a good way to purchase tickets The emails were confusing I got seven emails and none of them really told me what to do
I purchased tickets for an April event in early February and the tickets will not be available to me until the day before the event. Unreasonable.
Disconcerting that your site is the one that hijacked my search engine. I don't order tickets very often and now feel I paid more than I should have because of your outlet.
Excellent to work with. I am really looking forward to the concert!
Better than Ticketmaster l, used them a few times before. Solid experience.
Easy! Thankyou! I had to add an extra ticket and this was handled quickly and professionally
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members