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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Unfortunately, I wasn't aware that the Venue I'm going to does not accept tickets bought through 3rd party vendors such as this one. They explicitly state one their website that they do not accept tickets purchased through TicketsOnSale. They only accept tickets bought through their website directly. This vendor also does not allow me to get a refund. So I'm basically out $177. Be wary of this site. Double check with your venue first at all costs.
Easygoing and quick responses. Straight forward Job well done
Ok but I wish I had my tickets in hand.
We were robbed 5k by stub hub last year
My purchase was easy. Got notifications on confirmation. Just waiting for my tickets to be delivered.
Can't remember the last time i purchased with u at all. Maybe it was too long ago
Steps to access paid for parking tickets from "team or box office" never arrived.
The ticket procedure for the game went great.
Only digital ticket is a challenge for foreings because many times the mobile is not accessable without a wifi.
Easy to use. We were able to follow the prompts and complete our purchase in just a few minutes. Overall we are satisfied with the results.
Haven't received ticket yet and wanting to verify the seat numbers
Easy to use.no problems with checkout. Did not require assistance to use.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members