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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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63,058 reviews

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New York
1 review
0 helpful votes
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Ticket Sales
February 28, 2025

So easy and quick. I think it is so easy to purchase tickets through this app.

Date of experience: February 23, 2025
Texas
1 review
0 helpful votes
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Good overall
February 28, 2025

Good well organized and easy to scroll and find the tickets i wanted!

Date of experience: February 17, 2025
Massachusetts
1 review
0 helpful votes
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Streamline
February 28, 2025

I was able to get the tickets via a ticket transfer from Ticket Master less than 1 hour after my purchase. The way the site looks makes it seem sketchy but it's 100% legit tickets, just re-sold so more expensive ($50+) than the original price. Worth it for the seating I got though.

Date of experience: February 17, 2025
Florida
1 review
0 helpful votes
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Just do it!
February 28, 2025

Easy no hassle purchase. Would by again.
Great seats and a good price.

Date of experience: February 17, 2025
Wisconsin
1 review
0 helpful votes
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Easy to use
February 28, 2025

It has been great, thanks! Easy to use and quickly responded

Date of experience: February 20, 2025
Missouri
1 review
0 helpful votes
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Price
February 28, 2025

It was alright. Price was a lot more than originally printed on website.

Date of experience: February 17, 2025
Washington
1 review
0 helpful votes
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Insurance is a little stupid high
February 28, 2025

And in this day in age it's something that we need.
Wish it would just be included in ticket price.

Date of experience: February 17, 2025
Maine
1 review
0 helpful votes
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Good
February 28, 2025

It was very good and easy. Took almost no time to purchase tickets

Date of experience: February 17, 2025
Australia
1 review
0 helpful votes
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Fast and Easy
February 28, 2025

IT was fast and easy process of buying tickets
We will see whe they arrive

Date of experience: February 17, 2025
Connecticut
1 review
0 helpful votes
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High Kings
February 28, 2025

Quick and easy experience. I wish all ticket sales were this simple.

Date of experience: February 23, 2025
California
1 review
0 helpful votes
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Easy to purchase!
February 28, 2025

I'm happy with how easy it was to purchase my tickets on this app.

Date of experience: February 17, 2025
District of Columbia
1 review
0 helpful votes
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Approximate delivery date
February 28, 2025

I thought confirmation is payment accepted
But it may be not sure ticket will be delivered.

Date of experience: February 17, 2025
Canada
1 review
0 helpful votes
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Perfect experience
February 28, 2025

Great and easy to make the transaction. I had no bad things to say.
Thank you

Date of experience: February 17, 2025
Illinois
1 review
0 helpful votes
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Fast and easy
February 28, 2025

Fast and easy, fast and easy, fast and easy, fast and easy, fast and easy.

Date of experience: February 23, 2025
Texas
2 reviews
0 helpful votes
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No seat number
February 28, 2025

Overall easy to use. Guessing no seat numbers just cause you sell the rows and sections out then it's kinda free for all?

Date of experience: February 17, 2025
Arizona
1 review
0 helpful votes
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Great site!
February 28, 2025

Received my tickets within 10 minutes of purchase. Fantastic experience!

Date of experience: February 17, 2025
Georgia
1 review
0 helpful votes
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It was very easy and simple.
February 28, 2025

My experience was good. I Highly Recommend for anyone to get there tickets here.

Date of experience: February 17, 2025
California
1 review
0 helpful votes
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Expected my Tickets by Now
February 28, 2025

We ordered our tickets last week but have not received them yet. The $300 charge has appeared on my credit card; where are my tickets? I hope I didn't get scammed!

Date of experience: February 17, 2025
Texas
1 review
0 helpful votes
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Confusing
February 28, 2025

Several confirmation emails that day "not your ticket"
No email that indicates an actual ticket barcode…

Date of experience: February 17, 2025
Canada
1 review
0 helpful votes
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Purchase was easy
February 28, 2025

The purchase was easy and convenient. I hope the whole experience will be satisfactory.

Date of experience: February 17, 2025