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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So easy and quick. I think it is so easy to purchase tickets through this app.
I was able to get the tickets via a ticket transfer from Ticket Master less than 1 hour after my purchase. The way the site looks makes it seem sketchy but it's 100% legit tickets, just re-sold so more expensive ($50+) than the original price. Worth it for the seating I got though.
And in this day in age it's something that we need.
Wish it would just be included in ticket price.
IT was fast and easy process of buying tickets
We will see whe they arrive
Quick and easy experience. I wish all ticket sales were this simple.
I'm happy with how easy it was to purchase my tickets on this app.
I thought confirmation is payment accepted
But it may be not sure ticket will be delivered.
Great and easy to make the transaction. I had no bad things to say.
Thank you
Fast and easy, fast and easy, fast and easy, fast and easy, fast and easy.
Overall easy to use. Guessing no seat numbers just cause you sell the rows and sections out then it's kinda free for all?
Received my tickets within 10 minutes of purchase. Fantastic experience!
My experience was good. I Highly Recommend for anyone to get there tickets here.
We ordered our tickets last week but have not received them yet. The $300 charge has appeared on my credit card; where are my tickets? I hope I didn't get scammed!
The purchase was easy and convenient. I hope the whole experience will be satisfactory.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

