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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I'm still waiting for my ticket. I know you've overcharged it than what the venue is offering too. 😡
Straightforward, and east. Instant confirmation received.
It is easy to do. Would liked to have seen where the seats are located vs. the jus the section.
It was quite satisfactory. I would recommend using this site to buy tickets for various events.
A lot of confirmation email and having make sure it's you which was a little frustrating but I understand
Ok for 2 people. First time using the site. Time will tell if I use it again
I have nothing to add and this is an irritating request. Fifty characters is a grequesrvthat is unreasonable.
Yes, i received my confirmation email, but it's premature to rate the transaction before I receive the tickets. After all, this is Anything an Happen Thursday.
When I purchased my tickets and checked out in my cart, there were hidden fees and charges that did not present until after my charge went through. There was a 31% upcharge which is quite honestly a bit of price gauging! I immediately called the "customer service" line to ask for a cancellation and was told the tickets were final sale. I will NEVER recommend your site to anyone and will never use the site again. Thank you for the opportunity to share my review.
Other than the astronomical price for standing room only seats... a positive experience. Easy to purchase the tics.
Although I received email confirmation, I would've liked to get my phone tickets instead of waiting and checking
Easy to use just slow on receiving the email but it eventually came in
I had zero problems ordering tickets, will do it again it was super easy and fast
Too many confusing offers that seemed suspicious to me. I just wanted to buy a ticket
Purchasing the tickets was easy and quick. I didn't have promos or adds popping up which made me trust the website more. I am happy with my experience and purchase!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members