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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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63,104 reviews

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Canada
1 review
0 helpful votes
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Good
March 3, 2025

😁 good good good 😁😁😁πŸ€ͺπŸ€ͺπŸ€ͺπŸ€ͺπŸ€ͺπŸ€ͺπŸ€ͺπŸ€ͺπŸ€ͺπŸ€ͺπŸ€ͺπŸ€ͺπŸ€ͺπŸ€ͺ😘😘😘😘😘😘😘

Date of experience: February 23, 2025
Texas
1 review
0 helpful votes
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Impressed
March 2, 2025

Very professional and quick, I like the fact that they asked for any details that they may have missed and if they could do anything to help

Date of experience: February 20, 2025
North Carolina
1 review
0 helpful votes
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Very easy process
March 2, 2025

Thank you I would recommend using your service to all my friends

Date of experience: February 18, 2025
Nebraska
1 review
0 helpful votes
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Last tickets
March 2, 2025

I paid 7x the amount that my daughter's boyfriend paid for the same ticket. His was $39 ours was $285. I dont think others should be allowed to sell tickets like this on your site.

Date of experience: February 20, 2025
Florida
1 review
0 helpful votes
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Easy to use
March 2, 2025

Great experience very easy to use! Will definitely use again.

Date of experience: February 20, 2025
Canada
1 review
0 helpful votes
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No tickets
March 2, 2025

Bought tickets in November for concert in march. Feb 20 and still no tickets

Date of experience: February 20, 2025
Michigan
1 review
0 helpful votes
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Clutch
March 2, 2025

Thank you very much, not one for words but it was easy to do and I like that very much

Date of experience: February 24, 2025
Colorado
1 review
0 helpful votes
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It was easy to choose the concert, number of tickets I was buying, and put in my payment and info, but then I did not get the tickets, first I had to get the axs app then I couldn't find the tickets, so I had to call customer service. The guy told me were to go to find my tickers

Date of experience: February 17, 2025
Florida
1 review
0 helpful votes
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Seats Purchased Not Delivered
March 2, 2025

Despite what your support says, when I placed my order it told me Section, Row and Seats. When I received my tickets Section and Row were correct but Seats were not. I have a screen shot from your website when I ordered the tickets, and I based part of my decision on the seat location.

Date of experience: February 14, 2025
California
1 review
0 helpful votes
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Awesome
March 2, 2025

I will never use stub hub again. I never got my tickets with stub hub, I love that your legit and trustworthy!

Date of experience: February 20, 2025
California
1 review
0 helpful votes
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No thanks
March 2, 2025

It was the best experience ever, I don't know what could have been better, I just can't get over it!

Date of experience: February 20, 2025
Florida
1 review
0 helpful votes
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Good service
March 2, 2025

Good service. Thank you very much. Will use again for other games.

Date of experience: February 20, 2025
New Jersey
1 review
0 helpful votes
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Excellent
March 2, 2025

Excellent service helpful and accommodating super friendly

Date of experience: February 20, 2025
Ohio
1 review
0 helpful votes
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Good price
March 2, 2025

Good time to look forward toghij hehdhsjanshahahshshshehdhdbdbfbfbdbfbdjdsjsjsjsjsjsjsjsjdjdjsjsjsjsjssjdjdjdjdjsjsj

Date of experience: February 20, 2025
California
1 review
0 helpful votes
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Bomb me with emails
March 2, 2025

Please don't send me more mails. Only tickets………………….

Date of experience: February 20, 2025
Florida
1 review
0 helpful votes
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Waiting for my tickets to arrive before leaving a review for now.

Date of experience: February 23, 2025
Canada
1 review
0 helpful votes
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Billy Joel Tickets
March 2, 2025

Great. No problems purchasing and receiving ticket. I would use this again.

Date of experience: February 20, 2025
South Carolina
1 review
0 helpful votes
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Easy!
March 2, 2025

I had such an easy time booking tickets for an upcoming show!

Date of experience: February 14, 2025
Illinois
1 review
0 helpful votes
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I tried to confirm the purchase and view confirmation on Ticketmaster using the email address I used to purchase the tickets and I cannot get into the system. I am starting to worry I was scammed.
I will contact the Illinois Commerce Commission, the FTC, and the BBB to see if I can get resolution.

Date of experience: February 20, 2025
Tennessee
1 review
0 helpful votes
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Parking Ticket
March 2, 2025

The parking ticket I ordered won't ship until late April. They should ship right away!

Date of experience: February 20, 2025