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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Not bad don't know what Im supposed to write don't have my tickets yet
Not sure. Depends on when tickets are received. When they are received and its the tickets we purchased then I will rate
My experience was without incident.
I look forward to receiving the tickets.
I wish I had set a reminder to order yesterday. Tickets not very good. Would like to actually GET the tickets.
The website was easy to use. The cost was too high. I received my tickets.
It's okay can't wait my ticket the show is on the 28 I haven't receive tickets yet
Easy to use today but fees and markup are too great. I did not realize that I could buy the same ticket for substantially less.
No where during the process of purchasing my tickets/seats was I informed of the absorbent processing fees. It wasn't til after I completed my purchase did I find what these were. I'M ABSOLUTELY POSITIVE THAT THIS IS UNLAWFUL! You got my money for this once, but you'll never get it again!
Overall it was an easy process to buy tickets. Tricky showing the price per ticket.
Need to stop third party from purchase of tickets. These tickets were originally 40 dollars, I'm sick of the foolishness.
Waiting on tickets. Wondering why I got a request to accept confirmation when I haven't received my tickets?
It's pretty easy, except understanding why there is a $50 price difference in the same row
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members