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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Comparing the price of tickets directly from the venue's website, cost was nearly double because of a "service fee," but the process of buying and picking a seat wasn't complicated.
I purchased our tickets directly off the Diamondback spring training website. It was easy, no issues.
Nothing out of ordinary to report
I don't have anything else to say
Definitely made a mistake - clicked the first link on Google and it led to TicketsOnSale. You're going to get charged so much extra than if you bought from somewhere else. I did get my tickets though, but paid wayyyy too much by accident.
Directions very easy to follow on purchasing tickets. I would recommend you to others.
Very easy to navigate! This is all I have to say. I don't like to take surveys.
Easy to follow instructions. Few steps to buy the tickets. Real fast
Not bad don't know what Im supposed to write don't have my tickets yet
Not sure. Depends on when tickets are received. When they are received and its the tickets we purchased then I will rate
My experience was without incident.
I look forward to receiving the tickets.
I wish I had set a reminder to order yesterday. Tickets not very good. Would like to actually GET the tickets.
The website was easy to use. The cost was too high. I received my tickets.
It's okay can't wait my ticket the show is on the 28 I haven't receive tickets yet
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members