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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I ended up paying $80 for a $56 ticket. No explanation of fees before I purchased. Sticker shock! Junk fees to the max I'm sure.
I guess we'll see how it works. We haven't gone to our event yet. Hoping we will receive our tickets soon so we know it's a true website.
A bit frustrated that my concert tickets for 9/1/2025 are available until 8/30/2025.
Why is there such a delay to download the tickets?
It was to purchase my tickets. It was a simple process and only took minutes.
Smooth transaction. Used before and will again. Parking lot was well supervised and allowed auto entry and quick exit.
Everything went well with my purchase! Very easy purchase process as a first time user
Fast, Easy, Efficient and followed up quickly to check for any issues
They were sold and the tickets were sent to me. I had they on time. They were ahead of schedule.
Was very simple to use as a first timer and waiting to see how the electronic transfer goes.
Very easy to use. Was on my email quickly. Got it back to my email inbox in timely matter
I didn't have to wait long to receive my tickets. I'm very satisfied with the process of receiving my tickets.
All ok no issues. Thank you. All ok no issues. Thank you. All ok no issues. Thank you. All ok no issues. Thank you. All ok no issues. Thank you. All ok no issues. Thank you. All ok no issues. Thank you.
I have been after you and the tickets despite the confirmation were never sent!
Quick on purchasing tickets, received confirmation email quickly
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members